The first thing that comes to mind is WOW WOW WOW. What…read moregreat fast service and very professional. They were out at my house at by 8:30 AM And diagnose in a few minutes. Wrote up a quote in 15 mins with 2 different options and I accepted the one I preferred and within 2-3 hrs Aspen and his apprentice were here in less then 3 hrs had the job done and it looked great. From the very start I was impressed with them sending me notifications that the tech was on his way but also included a pic of the tech and a little history of him and the same for the man that made the repair.Aspen and his apprentice did an awesome job and left the area clean. Thank you Flow Pros

Flow Pros Plumbing were great. Initial contact had a video inspection and we were given the…read moreestimate. Right up front they informed us of the Cities Sewer Rebate Program and they guided us on how to apply. They arrived the next morning to dig up the 63 year old orangeburg pipes. The crew were professional, knowledgeable & got us back up that same day. Clean working environment & no mess when the job was completed I give them a full 5 star rating

Our washing machine valve suddenly started gushing water, and thankfully Apex was willing to help…read moreus after hours. Bryce was our plumber, and he was quick, efficient, and did a fantastic job handling the repair, which included welding and replacing the valve. We really appreciated the prompt response and quality work!

Mother and I are senior citizens. A week ago I contacted APEX Plumbing to fix a clogged bathroom…read moresink and toilet. I know we need cast iron pipe replacement. Had a different Plumbing company come out to give me quote and even did a complimentary camera job. I viewed it and realized we need a new cast iron pipe replacement. That company was quite high, though, in pricing for anything and so I naively believed BBB and Angie's list and went with APEX. Anyway, long story short, the plumber from APEX, misled us into believing the sink drain was cleared. He couldn't find anything wrong with the toilet, he said. He did more investigating around the premises. I kept asking how much this was going to cost and he replied, "Don't worry about it." (Have footage on live camera).Then, when he was done, he told us it would be $325.00. He produced a tablet, stating that is where I needed to sign giving APEX permission to take my credit card.He said we'd receive an e-receipt along with other quotes and he was headed to his truck and would send it while parked there. After not receiving anything, I called his office and had to wait the next day. To our astonishment, the plumber had written very inaccurate assessment of things and even stated I agreed to a camera to check the pipe out. I made it clear we didn't need that.It turns out that he made my signature appear as if I agreed with his false quote which I never saw until a day later. Yesterday, a plumber representing APEX PLUMBING, surprised us by showing up. I was at work and saw on my live camera the guy preparing to do some work.Unannounced and without permission. Mother tried to tell him NO but he seemed to ignore her until he heard my voice on the camera and made him LEAVE. I was unsuccessful in fully communicating with his general manager, Frank. Had a hard time getting a working email from his office...I hear crickets ..I sent them an ULTIMATUM. And we want our $325 back as the sink is still clogged as is the toilet. APEX PLUMBING are SCAM artists trying to take advantage of the elderly. Mother is very disabled and half blind.SHAME, SHAME, SHAME ON APEX PLUMBING!!!! THE STATE ATTORNEYS OFFICE WILL BE NOTIFIED!!!!

As a commercial bakery, we don't have room for downtime--so having the right partners matters. DAM…read morePlumbing absolutely delivered. We hired Derrick and Lucy and their team to replace an older tankless hot water heater with a new TruTankless GEN3 unit to improve flow and give us consistent, endless hot water for our operations. From start to finish, the experience was seamless. They showed up on time, worked clean, and kept us in the loop the entire time. That level of communication goes a long way when you're running a business like ours. They also recommended an electrician and coordinated everything smoothly, which helped us keep downtime to a minimum. Shoutout to Chris, who handled the installation--professional, detail-oriented, and just great to work with. What really stood out was the follow-up. They checked in over the next few days to make sure everything was running perfectly. You don't always see that level of care. Highly recommend DAM Plumbing--great people, great work, and a team that truly stands behind what they do.

Great company to work with. Within 5 minutes of me posting on Yelp I got a call to schedule an…read moreappointment... on the same day. From the time I posted to job completion was about 2 hours. Outstanding service. Would highly recommend.

I was obtaining quotes for the replacement of a 40-gallon electric hot water heater in my Treasure…read moreIsland condo. Cass Plumbing supplied an emailed quote which was higher than the others. Later that day, Brian Cass called me and was following up on their quote. Brian told me that he was the sales manager of the family-owned business. He also said that Cass Plumbing would match other quotes from licensed plumbers other than Home Depot's contractors. Brian went on the provide me with his direct email address. He told me that if I received a quote that was lower than theirs to send it to him. I forwarded him a significantly lower quote from a licensed and insured plumber and followed up with two emails without a response from him. I checked Cass Plumbing's website, and they have the following in writing: Cass Plumbing's Lowest Price Guarantee Cass Plumbing makes every effort to offer our customers the most competitive plumbing pricing available. To support this effort Cass Plumbing additionally offers the following Lowest Price Guarantee... Lowest Price Guarantee: Cass Plumbing will beat any plumbing price by up to 11%. Competitor prices must be in writing and issued by a licensed, bonded and insured local plumber. Additionally, any competitor's written prices must be presented to Cass Plumbing before we start to provide our plumbing service. Even more, Cass Plumbing does not give or confirm our Lowest Price Guarantee price in writing, unless Cass Plumbing first receives from the customer, the customer's commitment, that Cass Plumbing will be selected to provide the plumbing service detailed on Cass Plumbing's written pricing estimate. (This Guarantee may not be used with or combined with any other discount Cass Plumbing may be offering). Clearly, this isn't being followed and is misleading. It is false advertising.

We've had them out three times. Great people and reasonable. Easy to schedule and great work.read more

had a slab leak in my home, they gave a fair estimate and fixed it within 24 hours. Professional,…read moreexplained it all, and did a good job. Only took going thru a single tile for entire repair, very good job

They have taken care of us on multiple occasions. They always have a good price and quick service.read more

Installation for a new water heater went well! They don't cut corners and installed the water…read moreheater to code. Easy and smooth transaction! Will definitely call them again for my next plumbing need!

5 Stars! Is not enough, excellent and professional work. Timely, reasonable rates and trustworthy!…read moreAsk for Cliff!

Chris and his son did an amazing job replacing my water heater! He was friendly, super…read morecommunicative and was able to get the job knocked out rapidly and at a great price. I would recommend and use in the future. Veteran friendly too!

Fast, honest, and reliable. He did a great job repairing my mom's broken pipes and made the whole…read moreprocess stress-free. Quality work, fair pricing, and a veteran you can trust. Highly recommend!

On time. And same day service!! To fix a leak in a pipe at the water meter. I was given a two-hour…read morewindow. Sent a link for the app...and a verification text. 5/5 The technician arrived within the promised window...there was even a phone call to verify that the arrival would be in the next 20 mins. 5/5 Johnnie the plumber was friendly, efficient and he assessed the problem and reassured us it was not the city's responsibility, if it had been he would not be able to work on repair with xity permission. Johnnie gave an estimate, verbally and written, including a $100.00 senior discount. He also explained why the leak happened, and after he extracted the pipe, he showed me the hole in the pipe. There was a lot of daylight there in that pipe. Johnnie did a thorough job installing the new section of pipe, he also had to lift up the casing in order to access the area and he did a great job leveling the housing back into the ground and made sure it was as flush as it could be, explaining it would settle further. Johnnie is a skilled honest plumber, and I recommend you ask for him if you call roto rooter. Yes this company is on the pricier side but 1) same day service 2) arrived on time 3) drained the water so we could see 4) showed me the problem pipe 5) restored the pipe and water flow to house 6( he was friendly personable willing to answer questions and had a lot of patience with my questions. Impressive service completed in 2 hours. Give Johnnie a raise, he represents your company well and made both my mom and I feel like valued customers. Thank you for respecting our time.

ROTO-RIP OFF, go elsewhere, you'll save $$! Paid double…read moreafter I spoke to another plumber. He stated, "U got screwed buddy!"

Once again, Home Team Plumbing came through for my family! Another semi-emergency and they came out…read moreright away and fixed our leak. Can't say enough great things about HTP! Thanks again!!

!My past husband was a union plumber pipe fitter so I know good work. I had Chria, lead tech who…read moreis f fabulous. Professional yet friendly responsive and very smart n all aspects of plumbing. Also very concerned he cleaned up properly. Imagine! Polite and helpful hints

This company takes pride on advertising themselves as providing very qualified service and…read moreprofessional. My experience with them has been a nightmare. Placed a service request for a noise inside my walls. The technician they sent was not qualified to detect the reason for the noise. The service was set for $99. Tech didn't resolve the issue, and charged me $274 for not resolving my issue, abd wasting my time. I was under the understanding I was signing for the service call, but the tech had added fees I didn't agree on, and for a resolution I didn't received. I have been disputing the charges for over a year. They keep telling me that the bill will be resolve, but they were lying to me. A year passed, and I didn't received a 2nd bill. Thought the bill was resolved, as they said, but to my disappointment, I received the bill again. Called, they said it will be resolved. A few more months passed. The bill showed up again. They said I was in collections, but unable to provide info. about the collection agency that was sent to. Referred me to Corporate. Talked to 3 reps. No resolution. They sent me back to Midway. They said they knew nothing about it. Called back to corporate. They connected me to a supervisor named Liz, she said Austin was ready to talk to me, refused to give me his number. She disconnected the can, and Austin never called. At this point, I am not willing to pay that bill, as it has costs me more to have called them to begin with, than it cost me to resolve the noise inside my walls, which only took 2 minutes to resolve, should the technician had been able to distinguish a water noise, vs an electrical noise. A friend, over the phone, many hours away was able to detect that it was a water leaking from my garden house outside my house. Do not use this company, as, you would not be able to resolve an issue that might present to you, due to their incompetence. So far, throughout my life, I have been able to maintain a credit score of 850. They are willing to ruin that instead of holding accountability, and maintain customer satisfaction. Very sad.

I am very disappointed in their services. They are a pricey company and with that, I would expect…read moremore reliability and care. I previously had a good experience with them so we signed up for a contract for water and air maintenance. The last time they came out to check the air, the workers broke the stairs to our attic. I understand that accidents happen but instead of being transparent and letting me know, they just closed the attic stairs and left. We reached out to management and never received a call back. More recently, I scheduled an appointment to have our annual water inspection and have the salt replaced. It was a four hour morning window in which I had to arrange someone else to take my kids to school. No one came. And when I called, no apology was given. They just set up another appointment.