My appointment was 10am and I was seen by 9:50 and out at 10:01am! Super speedy, reasonably priced,…read moreand VERY clean. Highly recommend if you need finger printing or notary in the Orlando area!

Came here for fingerprinting services and they provided! Even during this pandemic they offered…read moreprofessional, prompt, and safe service. Staff was extremely nice and was wearing protective equipment. They also seemed very experienced and performed the fingerprinting effortlessly and efficiently. The office itself is clean, organized and tidy. During these times, I would call ahead to double check their hours but they do also have an online appointment system. Would definitely recommend!

Luis was extremely kind, professional, and helpful throughout the entire process. It was reassuring…read moreto know I was in good hands during a stressful situation. His customer service was truly 10/10, and I would highly recommend this company to anyone in need of assistance.

They won my confidence with their knowledge and promptness, especially Marinda. She was so…read morecourteous as she calmly helped us navigate through the court process. Patiently she explained each step and took time to address our numerous questions and follow-up. She provided a realistic and accurate picture of what to expect (no "sugar coating"). I am so glad we chose Bail-2Go to help us through this frightening and stressful situation.

This group is always responsive when I have new associates that need their services. They travel if…read moreneeded and provide everything our company needs when it comes to this service, I will continue to use them and recommend them to anyone.

My TV was too big for me to bring to the shop. The technician was able to get out the next day and…read morefixed it right away. I thought the price was reasonable.

Had a broken phone screen. Employees were really helpful. Had to order the screen, said it would be…read morehere next day. Fedex messed up the shipping and didnt get delivered in time. Fedex didnt care, but Employees were apologetic. Once screen arrived, phone was fixed in a couple hours. Works great now. The also recycle used and broken electronics.

They professionally did the service I was seeking. Five…read moresmiles for this business. Thanks Live Scan.

Ms. Mona is a breath of fresh air! Usually when I go to places like this, I have negative…read moreexperiences. Ms. Mona is the kindest soul and really broke that initial narrative! She really is the sweetest woman:) the process is very quick and Ms. Mona made sure to inform me on processes that happen during and after the appointment :) Thank you for your help Ms. Mona!

I went into the Mail Center to ship a package and was immediately met with constant loud barking…read morefrom a dog at the front of the store. It made me feel uneasy and was honestly very distracting and aggravating. When I expressed concern, the only response I got from the owner was, "He doesn't bite." While I understand some businesses are pet-friendly, I'm not sure a shipping and mailing center is the best environment for a barking dog -- especially right at the front where customers enter. It didn't feel very professional, and it definitely made the experience uncomfortable. Would recommend considering a more neutral, welcoming atmosphere for customers who may not expect or feel comfortable around animals in a business setting.

KUDOS and thanks to the amazing staff at Grand Oaks Mail Center in…read more Dr. Phillips! They allowed me to build their first ever Yelp profile and take pictures to upload! I highly recommend all to come and visit to support this local business!

The staff is very friendly, welcoming, and very helpful. Michelle worked on my daughter's flyers…read morefor school. My daughter loved it! Came back and wanted more stuff done. They made the order very easy. Definitely coming back again!!!

Unlike at the post office, here you get quick, outstanding, friendly attention with a wide array of…read morehelpful mailing and office services.

Went for fingerprinting and it was an easy experience. I was in and out in about 10 minutes…read more If this is your first time coming to this location, go up the right set of stairs at the entrance of the building, take a right once you're in the doors and keep walking till you see suite 2151 on the left wall. I do wish the email had clear instructions for the entrance, there's two sets of stairs and of course I went up the wrong one the first time, but there's only two so it's a 50-50 chance haha. It was easy to navigate otherwise. Not a huge issue that took away anything from my experience but could improve others' experience for the future.

I scheduled my appointment through the Department of Financial Services. Based on this experience,…read morethe Department's affiliation with IdentoGO should be reevaluated due to a complete lack of communication and basic operational professionalism. My confirmation email contained no phone number and no building or check-in instructions. Upon arrival, there was no signage or staff presence indicating where or how to check in. I independently navigated the building and located Suite 2151 without any guidance. I arrived at the suite at approximately 4:28 PM and knocked for over 15 minutes with no response. With no phone number provided in my confirmation email, I was forced to search online to locate an email address for the company. The only phone number available was posted physically on the door--again, not provided to patients in advance. I called this number multiple times with no answer. When an employee(Christina) eventually returned my call, their demeanor was rude, dismissive, and unprofessional. The employee was unable to identify my scheduled appointment and incorrectly assumed I was present for a drug screening, despite my appointment being for fingerprinting. This lack of awareness further demonstrates the disorganization and unprofessional conduct at this location. No meaningful effort was made to address the situation or take responsibility for the failures in communication. This experience reflects poorly not only on IdentoGO, but on any department that continues to refer patients to this location. I will not be returning, and I will be formally communicating this experience to the appropriate departments for further review.