Shop elseware! . Completely gone down hill and so poorly…read moremanaged now.. , always understaffed and management refuses to fill empty cashier stands, (even temporarily) while there is consistent lines leading to the back of the store ..frusterated customers always irritable and bickering. Theres flies all around the deli counter and in the kitchen... This place is a dump now.

At 6:20 pm tonight at Safeway in Hermiston, OR, I was victim of a robbery. Some of my personal…read morebelongings sitting on my cart, all my groceries, and the cart itself disappeared. I had left them for approximately 60-90 seconds parked out of the way in the view of the cashiers, to walk into a nearby aisle to pick up a very few other products before heading out. When I came back a minute later, it was all gone, along with my gloves. I walked all over the store looking for the cart for nearly 10-15min, even outside, fearing for my stolen gloves. The store was not very busy, and there was a lot of staff there tonight. How could my whole full cart disapear in such a short period of time in everyone's sight? I felt like I was victim of a robbery but it did not make sense: why would someone steal my cart? My gloves, I would understand, but my unpaid groceries? This felt more like a bad prank... So, I decided to walk through the doors where staff leaves supplies and through which we had to walk to access the restrooms. There are carts parked there sometimes, away from the patrons' sight. Nothing. I decided to ask a staff member for help. He did not even have to think about it and took me right to the customer service desk, look, then reach underneath the desk and gave me my gloves back!!! What the f***? And what about the groceries? "We put them back." "All of them" I answered, chocked; the cart was full. They emptied it all in less than 90 seconds. All of the shelves were empty, I had to rush to grab as many as possible of the groceries I wanted to buy but some were all already gone. It took me twice as long to do my groceries after a 10h shift with bearly a lunch break, trying to help the community. I was exhausted and hungry. And today is my freaking birthday! I would have never thought I should worry about being treated like this in any Safeway. I tried the store customer service, the lady there hid into the office when I went to see her. I left to put my groceries away and came back, tried for 10 min without luck so I left and called from the car on my way home. I talked to the manager who told me something stupid: "we had to put your groceries away because of perishable items". There was barely any perishable beside yogurt (which is fermented) and a few produces. No meat. That is the most stupid answer ever. 90 seconds max I was gone. And my gloves were there, which clearly indicated that I was coming back... Shortly!!! I worked in the food industry so that obviously was a bad excuse for either a terrible prank, especially since I ran into an empty cart with only 1 meat item in it, sitting in an aisle instead of a fridge. Is this because my Licence plate is from another states? Or is this because of my accent? I heard of discrimination at Safeway but never believed it as I have been shopping at Carrs and Safeways all over the North West and never had a problem! This is unacceptable and extremely stressful. I talked to a few persons tonight about my terrible experience: everyone leave their carts unattended for a bit, and it seems this never happened to anyone elese. The only good point to this terrible affront is that I spent way less money than I attended to.