The staff is so rude! I asked if we had done what is required for our warranty and she asked if we…read morehave a warranty. I said of course and she rolled her eyes and said her computer needed to turn on. I said I just asked a question and she said well I don't know. I asked why she was being so hostile and she said she wasn't. The manager came up and said she didn't deserve the way I was treating her and my son had a seizure from the stress. They grabbed a rolling chair as the manager screamed at the employees about being late for work. I said I'm a lawyer and haven't ever seen such a fiasco. The manager said he doubts I'm a lawyer. I regret buying a car here and now will forgo the warranty so we don't have to ever be subjected to such unprofessional and unempathetic "people." The other locations are fine. Don't go to the Edison location for service.

Updated review. I took my car in after having it for 3 days on their 30 day warranty. They only…read morefixed a few things. After them having it for 2 weeks in the shop, I got it back on the 3rd. We'll today I got a check low oil light. After letting it cool, I checked it. Well what do you know, they never did an oil change on it before selling it to me. Yes bone dry. I have only driven it 230 miles since receiving the car. I bought it on 6/6 picked it up on the 19th just to take it back 3 days later as I lost power while driving. They had it for the 2 weeks and didn't even bother to check the oil as all dealerships do when doing maintenance ( they top off fluids). We'll this 1 sells u a car never doing an oil change. My VW is Turbo charged what do think it would have costed me, maybe still have to. This is a dealership has no integrity. Run far, run far away from this place.

I would like to give a huge shout out to Kevin Whitlock. The best service advisor at Toyota at…read moreMotor city. Kevin always promotes stellar customer service, and always with a smile. Mahalo Kevin!!

Horrible. Service and recall. Was told it could be 2 hours. 2 1/2 hours later with no…read morecommunication, I decided to check in. I walked the lot first. I asked the service advisor I was working with, if he had an update. He said they're were about halfway through the recall. I said "no you're not. It's still on the lot". Surprised to be called out, he went to check on it. Of course it hadn't been in. He assured me the service was complete ("1000%, it's complete"). I've been lied to before at this dealership. I left without the recall being done because I couldn't wait for ANOTHER 2 hours! Since I can't leave a review on Google for some reason, I will find every other possible review site.

Zach welcomed me right off for my appointment for an oil/filter change. Zach estimated 60-90…read moreminutes so I proceeded to their wonderfully supplied coffee/beverage (very comfortable) lounge. I got the call in 45 minutes that my 10 year old Outback was ready for pickup and to my surprise, it was freshly washed! Amazing visit-thank you, Heuberger!

Unfortunately, not much choice as this is the only Subaru dealership in my area . Taking car for…read moreservice here is an ordeal . They want you to leave it for entire day . In my case, I'm stuck here waiting as I live an hour away and drop off service isn't available. One reason why I don't take my car for regular maintenance here . Oil change shouldn't take all day. They're overbooking and then you're stuck waiting. Not to mention their service is overpriced, wanted to charge $50 to change cabin filter . I don't think so . I can do that myself for $10.

Trevor Holiday helped me buy the perfect truck. The buying process was simple and easy.read more

Austin in the service department was a pleasure to work with. I arrived 10 minutes before they…read moreopened, but was greeted and provided service as soon as I arrived. He made sure my new key fob would be compatible prior to programming, and walked me to the parts department to help get the new key cut. He was highly responsive and clearly takes pride in his customer service. Thank you for the excellent experience!

Saw the Truck I wanted, did my research and made them an offer. They took my offer and one year…read morelater I am still pleased with the truck and the experience I had with Trinity Motors. They will be my first stop when looking for a new car. Thanks

Couldn't work out the numbers for one car but the numbers worked out GREAT on a different one…read more Amazing service and trust. I found out about them through word of mouth and I am spreading the word.

Coming south on I25 from Pueblo late in the afternoon, my car all of a sudden developed a weird…read morevibration. I limped it down the highway and pulled off on an exit. I located the closest Nissan dealership, called and visited with Service Advisor Aleister Smith. I was able to get the car into the dealership and he took over. He told me what he thought it would be, immediately got it up on the rack and the mechanic proved his theory was right. They deemed it would safe (but noisy) to drive and sent me on my way AND did a multipoint inspection and recommended I get that issue taken care of when I got back. Note that this was all at the end of their workday. In the past, I knew about customer service like this but had rarely experienced it firsthand. This is an old school way of taking care of customers. My only regret was that I live on the west side of Denver, and coming to South Colorado Springs is a bit inconvenient!!! My thanks again to Aleister and his co-workers for taking care of me.

Finance manager,Stratton, is a lying snake oil salesman. He mislead me into thinking I wasn't…read morepurchasing an extended warrant, but I did. I cancelled it in person the next day. Or so He told me he would do. I contacted the warranty company and they said it had not been done, imagine that. I had to go down there in person again. He told me he did it 8 days later and had me sign a paper acknowledging this. I got home and read the 6 paragraph form and realized he had just cancelled it that day. He did this because him and the salesperson get a higher commission when they sell an extended warranty. He wanted to make sure he received this before it was cancelled. 2 months later the bank hasn't received the check from the dealership.

great inventory great prices great people! love this place! Lucas helped me out with a…read moreprofessional attitude and a mastery of his craft. No bs but better no bs charges like dealer handling!!!

Cool cars and great people who really enjoy taking care of their customers. They specialize in all…read morecredit types, and are very easy and smooth to purchase from. Would buy here again.