Before our first transaction together in 2021, I asked them which players in the sale closing did they consider as customers. They included the seller in that list and said they could handle remote closings. Well. I don't feel that is accurate having just completed a number of remote transactions with Cheryl's teams. Their teams' inability and/or unwillingness to deliver customer service meeting my expectations (timely/complete communications, documents, and processes) continued to disregard and/or ignore seller requests/questions, and deteriorate. So, I wanted to let you know if you are a remote closing participant, find another title company....we will be using a different title company for our future transactions. Good luck. read more