Support local banks…read more Like their customer service, since is a local bank they really listen to your needs and help you. The only thing I don't like is there is not enough to branch around the area but I think this is the reason why it feel more familiar when you visit them.

Growth isn't always a sign of better service. In this case, losing that one on one client face to…read moreface is a sign of the times. Not certain this is your best option for tax prep and Senior financial advice. Its just another option. Some advisors are better than others.

Worked on a business deal with the owner, was not treated respectfully and wanted me to buy a…read morebusiness that banks wouldn't approve because it's not cash flowing. No thank you

I called the 800 number for customer service and was told they couldn't help me, I had to go into…read morethe branch. I went in the branch and they were able to help and answer all my questions. They were very kind and helpful.

The best credit union in the world!!! The staff is just amazing! So kind and helpful always! I…read morewould recommend everyone bank here!

My girlfriend and I have been with this credit union for 5 years, no major account issues, just one…read moreor two small overdrafts that were taken care of in rapid order. This past weekend, due to a forgotten automatic withdrawal we over drafted by 10 dollars. My girlfriends check from Fidelity investment company ended up a few days late, so when it arrived today we immediately went to go deposit it to cover the account balance and have money for food and gas. She had a lawyer's appointment today that was critical she make. When asked if any of the funds could be made available today, we were told that due to the overdraft, the check would have a 3-5 business day hold placed on it. Nevermind that we have been there for 5 years, that the check was for THREE THOUSAND DOLLARS and we merely wanted $100, or that the check was from Fidelity Investment, a well know and nationally recognized company, OR that this was the third such check from them we were depositing, the BEST they could do was release money the following day and hold the rest. We literally BEGGED them for nothing more than $100 so that we could get gas to make this Lawyer's appointment, and we were told quite callously by Andrew, one of their apparently cold hearted tellers, to try and borrow $20 from someone. Suffice to say, once this check clears and all bills paid and we are caught up, the account will be closed. We will NEVER be doing business with this credit union ever again, even if we must resort to using pre-paid debit cards. I would STRONGLY advise against using this credit union. It completely boggles my mind that a CREDIT UNION, not a bank, would have such callous disregard for one of it's members simply trying to get by. So long Heritage Valley, wish I could say it was fun while it lasted.

We have been coming to Tom for over 15 years. He spends time going over all our spending needs and…read moresavings benefits with us for the current and projected year. He has spent time with me and helped with filling paperwork for a my business in the passed and this year was no different. The staff is very friendly, eager to assist with any questions or concerns we have and I feel like they are our extended family we see once a year.

The accountants to use. We have been with Hull for a couple of years and I have nothing but HIGH…read morepraise for them.

A single branch of banking, you will never see it online unless you put in your account numbers;…read morebut the bank has the nicest of people and works locally, close to home for me. It is not one for interest earning, but you have it for everything else.