this place gets a negative 5 stars, don't ever get a loan from these people, complete rip off. i…read morerepeat do not get a loan, i had a great credit score once before above 720,these people enjoy ruining lives. some how it sounds to good to be true. i was looking for a great loan in 2018 i thought at the time the rates were low but some how these people got me in a 36% loan. do the math $221.00 a month from april 18 to now i should almost be done with this loan, they said i still owe another $4,200. they are doing fraud and they should go to jail for what they are doing

I have been using this business for almost 2 years. I work in financing myself, but this company…read morehas really helped me take control of my bills when life's little unexpected surprises happen. I am now on my 3rd add-on and it's always better than expected and the prices are decent. I have never had an issue and have pretty much come to the terms that I may be paying them for the rest of my life since they are easy to work with and always able to help me out in times of need!

Very good at creating custom solutions for your financial needs. Very friendly staff.read more

The customer service was very good. I had to reconnect with Racheal and each time she was very…read morepatient with me. And our insurance rates are lowered.

Aly was wonderful and helped me get the best quote. She was very knowledgeable and caring. I am…read morehappy to have switched to state farm , i am definitely recommending to family and friends.

It makes me sad to hear that people have had unpleasant experiences with NAVY FCU. I don't go to…read morethe location too often but when I have, they have always been friendly and helpful. The only drawback is that they are often *very* busy being the only branch location adjacent to Fort Lee. I also wish they participated in share branching. They also have branches in other locations I tend to frequent in my travels, such as Saratoga Springs. Yey for me. They are quick to spot any potential fraudulent activity and call and they have been super helpful in resolving issues over the phone. Their customer service is twenty four seven and their call centers are HERE, in the United States, not The Philippines, India, etc. They may have accents and they may think I have an accent but they are empowered to help address problems and they understand how we communicate. They do not feel me to death with stupid charges--heck, they even refund many of my atm fees. I am told their home loan rates are among the very best but they are slow. I am very pleased with NAVY FCU.

Great customer service. Any issue I have is responded to quickly and fixed promptly. Pricing and…read morefinancing is great also.

The customer service was awesome. Even though I am not a customer, they treated me with…read moreprofessional enthusiasm. I might come join as a customer!!!

By far the best customer service I've had. Came in one day and got accepted the next. Lina Rivas…read morehelped me through it all and made sure I fully understood everything and kept in contact with me at all times. Love love love the customer service. Most def recommend ‼

Sandra Hodge and Joyce Riley showed outstanding customer service and support in assisting me with…read moremy loan. They both showed understanding and care along with getting to know me personally and not as just a customer. Thank You for all that you guys do to make sure those who serve have as well.

I moved to the area 3 years ago and selected Matt for my agent. I am so happy I did. He is very…read morefriendly and knowledgeable. He is willing to help with any problems or concerns you may have. Great Agent and person!

I can't say enough great things about Matt! I have used Matt for years, from him handling my…read morebusiness insurance when I was in business to my personal auto/renters and now our homeowners insurance, if you're looking for an agent that's going to take care of all your needs, look no further.