The people who work there are fine and they're nice and so forth that's not a problem. It's just…read morethat I had a deer run out in front of me, they totaled my car which was necessary, but then dumped me when it was time for renewal. I started calling around and I was getting expensive quotes and then somebody told me to call Allstate and I got more coverage for much less. I had left my homeowners insurance with State Farm because it was going to be in effect until June of this year, so I just recently upgraded my homeowners insurance. I got more coverage for 50% of the price of State Farm. And I've been with State Farm pretty much my entire life. And I was supposedly getting"discounts" from them, but in reality it was a massive rip off...really a serious rip off. I never once met Jeff Summers in seven years of supposedly having him as my agent. And when I called and told them about what happened with Allstate, they tried to tell me how much better State Farm was, which is just salesman bullshit. I'm a salesman. I know the deal so no, I would not recommend these people at all. I wouldn't recommend State Farm at all.I got more coverage on my homeowners insurance and my deductible went down from $2500 to $1000. So do yourself a favor and call anybody except these people! I would call Allstate if I were you. I've had nothing but a positive experience with them and I've saved a lot of money right out of the gate.

They were good at quickly signing up for coverage and collecting payment. They are very poor at…read moreproviding customer service should you need help with a claim. The person I spoke with at the Jeff Summers office was extremely rude. When she couldn't provide assistance, I asked to speak with Jeff Summers, and was told that he does not come into the office and would not call me back. That says it all.