I had a very good experience. The rates they have are very good. The customer service was very…read morenice. If you have a financial need go and talk with them. They can help you like they helped me. I went to the location in Sandy Springs, GA. Awesome experience. Thank you so much.

1st Franklin Financial Location in Sandy Spring GA and the Branch Manager Krystle Tucker is…read moreawesome she works with you try to get you the best loan ever plus is nice and wonderful the staff at the location is awesome nice and clean they have you in and out very quickly I do recommend that location and the staff at the location as well Awesome people there in Sandy Spring Check them out

They was helpful..educated on the details of the loan..very polite..would recommend any day even…read morethough I'm not a customer of theres

I will never be using this place again. The lady that works there is so rude! Her name is Sam I had…read moregot approved for a small loan and was about to sign the paperwork for it then she stepped in and told me all the information I had brought was trash and no good. I literally brought everything they had asked me to. Even though the guy had me approved and told me my information was good she insisted that it was trash. She talks about my family with a person I know and talks trash about my family. She doesn't even know us on a personal level so why is she even talking about us! That was my first time even coming for myself so she doesn't know me so why be so hateful!

The lady that works there her name is Sam. She is very rude and hateful. I don't appreciate her and…read morehow she has treated me or my daughter. Telling my daughter that what information she brought was trash. She brought exactly what was asked for. My daughter was approved for the loan and Sam took upon herself not to give to her because of the information my daughter had brought she called trash. She is very ugly to the guy that works there. She is very unprofessional. Talks to my aunt about us all the time and Sam doesn't even know us but takes my aunts word on everything not knowing facts. Anyway it's none of her business.We were customers until she started acting ugly towards us. We will never go back as long as she is there.

They saved me when I needed cash in a hard time great girls in the office so nice highly recommendread more

If you are in a jam for a loan, this is the place to go. However they start calling you the day it…read moreis due and will call you repeatedly until you make your payment. Also once you get some free credit on your account they will call you to try and renew (don't do it as it starts your loan and fees all over again!) The ladies are pretty nice though. I don't blame them- they are just doing their job.

The most dirty people ever , if you are not educated you in Trouble , I have my degree in business…read moreand they still got me , I walked away extremely petty charged me interest twice in one week and told me I have to go what the computer says even though I had my receipt , if you do business record everything they say, under new management , hell how was the old , Never ever again , Bad Business and the cars they took from owners not worth Shit , that's real payback with shitty cars , good got business looking Real Bad

From the owner: #1 In Customer Service! We will make you a promise of excellent customer service. When you stop by…read morewe will have smiling faces and do our best to meet your finance needs. We have been helping consumers access needed cash since our founding in 1994. Today we operate a network of over 250 stores in nine states. We are proud that we have made over 20,000,000 loans to our customers when banks and other lenders have said no. We respect and love our customers! Please stop in and see us! We also have vehicles for sale!