Great Service, fast install quick response for Service Calibrations. Making the best out of a bad…read moredecision thanks

After doing some research on interlock devices, I am glad I came across BestLabs of CA. Due to some…read morehorrible decision-making, I had to install an IID on my vehicle, and I am glad I did it with BestLabs. Dan does a great job breaking down the entire process and is very easygoing when communicating. I also can't say enough good things about Luis, one of the technicians. He made the installation very easy, and goes above and beyond when I encounter any issue with the unit. Overall, I recommend this company to anyone needing to add an IID to their vehicle. Upfront pricing, great customer service, great communication, and a great team. I am very pleased with their service.

If your looking for a place for them to fuck up your starter? This is the place! I only had the…read morebreathalyzer for 4 months and now I have to replace the starter on my truck!

This is the absolutely worst place to install/service your Interlock. The guy "mike" is very rude,…read morethey shamelessly claimed that they are in punishment business. I cannot believe my ears when I heard that! You have to pay $40 each time you visit them to correct the erratic interlock device they provided. Think twice before you go there, like they said, they are in punishment business. Do you want to pay them to punish you?!

DO NOT SIGN CONTRACT, DO NOT DO ANYTHING WITH THIS COMPANY…read moreTHEY ARE MONEY HUNGRY THEY DO NOT WANT TO HELP YOU. THEY SCAM YOU SAYING THEY WANT TO HELP BUT THEY DONT EVEN TELL YOU HOW THEY CAN HELP. to be honest i do not know how this company is still up for business. they use and abuse scare tactics. i told them i dont have money and every friday they would send me a text telling me they have $100 dollar discount off and that was the only day they can honor it. strange and they would send it every friday for weeks. eventually they texted me saying best of luck when i just asked for more answers. looks like they got impatient and just wanted my money that i barely have for their own expense. do not go with them, you will spend more money that you need. there is no way to save money on a dui, its meant to be pricey.

These people are creeps. They call you, take no breaths to…read moretell you they have all of your personal information along with what you did/what happened to you and they need to verify it all. They're a normal company trying to charge you for what a public defender does. Or any other lawyer. EXCEPT they're in your face, cold calling, and rude. PSA if you're in customer service or sales and the client HANGS UP ON YOU, yeah call back once to see if you just simply got disconnected, I'll even take a call and a message to express your attempt after that - more than that, it's unprofessional. Which is what they'll do. As this woman was spouting out verifying my personal information, I thankfully pulled their info. up on the web because she wasn't about to tell me WHO she was or what the actual company was. So I hung up instead of telling her how they came across, Oh no I attempted the high road silly me. She called back 3 times AND sent me these texts. This was at 2:22PM on 9/17/2024.

Save your time. They charge you then dont show up the time they said. Their CA Cert. was revoked…read morelast month, who knows why or when itll happen again. I paid for it in December 11, today (Jan. 9) I had to cancel and get a refund because they never showed up with the current paperwork. A whole month because of "scheduling issues". Theyre nice on the phone but they dont get the job done. Go somewhere else

Horrible company. Starting with their forms- and very incompetent people, it took us three forms re…read morefilled out to even get my husbands license back. From the start of the installation there were issues with the system not working - yes the main employee even gave us an override code to drive without having to blow for a few days. We moved from CA to TX and then were assured that there was a place to get calibration done as well as removals and installs - lies. Three weeks later we have it installed and we have texted - called - left messages and no response. Now a week before we are due to be charged and us threatening court they yell at us and tell us to keep it, refuse to remove it without charges not in "contract". I'm taking them to court. BEWARE

Great team helped me out with all my questions about my dui case would definitely recommend it to…read moreanyone going through this dui stuff

They are an amazing service. Especially Violet. She was on top everything I needed and answered all…read morethe questions I asked! I don't know if I would have got through this without her help. Strongly recommend using their services.

You do the best job ,good quality best price very valuable price he did for me one car key plus…read moreprogramming the remote and keys and one office lock plus 3 keys less than $300 ( Honda Odyssey 2012) thanks Nick

The worst lock smith on the planet, he starting to work on my car without my permission, he broke…read morethe my window of my rolls Royce and promised to take care of the damage and he never died he's a liar ! Be careful don't call him

I wish I could give negative stars for this piece of shit "company". AVOID AT ALL COSTS. Save…read moreyourself the massive annoyance that I had to go through with them. Originally I wanted to get this interlock for the wireless aspect. Stupid and not worth it. It has to be plugged in regardless to charge. I had an appointment and on the day of install, the tech was a no show because he said he didn't get the unit mailed to him. After I drove an hour and a half to get it installed. Should have been a red flag. I was going to go with a company local to me instead but he called me the next day and told me he would drive to where I live just to make up for the day before. Cool, works for me. From the beginning, the interlock itself had issues linking therefore I couldn't start my car. I had to turn it off and on about 10 times just to get it to link. Go inside a store for 5 minutes? It SHOULD have an active screen and link right away. Nope. It would go black and I would go through the same blood boiling process every time I turned the car off. It's much worse than it sounds. Going through that multiple times a day is enough to make you go insane. But just to ensure you go completely bonkers, there's the so called customer service. Expect to listen to the worst symphony music instead of a ring until someone decides to answer. It might say your wait time is 2 minutes but it's really 10. Then you get a terrible connection, constant cutting out, and employees who don't know what theyre doing. They say they'll set up your auto pay? Nope you have to call back the next month to pay. They say they'll call you back? They won't. Prepare to make another long ass phone call. Say they'll replace your unit? They actually will.. but they'll send you a defective one. By far the worst experience with any company I've ever had. Period. Hate Comcast? Times that by ten and you have Blow and Drive. Im convinced it's ran by a bunch of idiot stoners who don't give a shit about you or their product. FOR THE LOVE OF GOD, just pay the extra $20 or whatever a month for a company that actually provides a decent service. Do not go down the rabbit hole. 0/10 would notttttt recommend even to my worst enemy.

BEWARE! I was informed by the Ca DMV that blow & drive interlock has been suspended since 1/08/18…read more They are no longer certified by Ca.

Ryan was great I always have a nice experience…read more Good service I recommend this place to everyone Thanks California ID

Do NOT use this company! I had my device installed by a very nice young man who explained…read moreeverything just fine. The install caused my backup camera to disengage so I just lived with it-even though it was a brand new vehicle. It came time to be calibrated and I booked a time for him to come out to my place of work to do so. Then, it came time to (thankfully) get it uninstalled. During that process, the same young man informed there might be a fee to get it taken out. Imagine my surprise when months later I learn I am in collection for $166 from this company, I had no notice of these fees so I called. Apparently the free calibration is not free if they come out to you. No one ever informed me of this. (Was it in the lengthy contract? Probably. But no one reminded me on the phone when I made the appt. which is customary.) I tried to reason with the people at customer service but they didn't budge. NO ONE would even consider working with me to get the bill reduced even a penny. Ok, the onus is on me-I should have asked first and I learned my lesson BUT the people on the phone have zero customer service skills, no empathy at all. Not everyone who has to get this device installed is a thug or a loser. Some of us were at the wrong place at the wrong time and made an error in judgement. I am writing this so you won't make the same mistake I did and use this company. I voluntarily installed a device in my car recently on the advice of my atty. with a new company and they are delightful, easy to work with and their device is easier to use. Shame on these people for their lack of customer service skills. The owner of this company needs to be informed. Please learn from my mistake and go somewhere else!