Dwayne did an absolutely AMAZING job! Every stain was removed from our carpets. He was also very…read morecareful not to bring debris in the house by using shoe covers. He was friendly, courteous, respectful of our property (furniture), and explained how the process worked prior to starting. We are so happy with our like-new carpets! We will definitely be requesting Dwayne again for future services! Great job, Dwayne!!!

After waiting for a while called the company at 2pm after the rude and inconsiderate employee…read moreparked her van in the very narrow street blocking off the whole street for around an hour and refusing to move her van. After speaking with the company, they claimed that they would call their employee and have her move the van. This situation not only impeded me from getting to my house but also impeded multiple neighbors from going in and out of their own street. After forcing us to miss important appointments the employee decided to stop blocking the street around 02:30 pm. Not to mention we tried to talk to her to move to let us in and out, as well as it being illegal to block a residential street due to the possibility of emergency.

Anthony and his son went above and beyond! Will definitely hire them again and will refer them as…read morewell. Very timely and quick to respond.

Anthony and his son Sal did an amazing job for a very fair price absolutely recommend!read more

Great service! As a repeat customer, I'd recommend Phil to anyone who needs this service!read more

Chem-Dry Northeast is a top-notch, quality business! I have been using them for about 18 years…read morenow, and they never disappoint or even cease to amaze me! ALWAYS PROFESSIONAL TOO! Recently had to have an emergency cleaning done. They were there the same day, no questions asked! Oh, and they really do get out the stains!!!

I give NP Flooring 5 stars! I called 2 days ago and left a message, the manager called me back…read morethat day and said that a service person could come out the next day. Tom and Toddy arrived on time and stretched the carpet that needed repairing quickly and perfectly. I will contact them for carpet repairs and cleaning when I need it done next time. This company is the best.

I wholeheartedly recommend Tom and the crew of NP Flooring. I emailed Tom on a Sunday night;…read morelooking to have carpeting installed in my parent's home in Moscow. I live in North Carolina but was going to be up in Moscow, Pennsylvania in three weeks and wanted the job done then. Tom emailed me back instantly - I mean instantly. To my amazement he even wanted to talk to me about my unique needs so on Sunday night at 8:30 pm I'm talking to Tom about my parent's house. Nothing deterred Tom; he is an excellent communicator (I'm in the service industry and he is beyond the best I've seen); calling with updates and calling a couple days prior and calling the morning of the job, etc. The installation crew was fantastic, respectful and professional. Excellent experience all the way around. If you look at my reviews of other businesses you'll see I don't easily give rave reviews but NP Flooring represents a level of customer service that is vanishing across all industries. Call them - you will not be sorry.

Great work! My mother recommended clean again because of the great service. I used them for my…read morecarpets and couch and will use them again in the future.

Tom did a wonderful job cleaning my apartment carpets, he came at the earliest time in his window…read moreand made great conversation. Much better than any corporate cleaning companies. He does it all on his own and works right from his car. I would definitely recommend him to anyone looking. The only issue is if you live in an apartment not right from the road and not on the first floor he likely wouldn't do your apartment since his hosing comes from his car.

I've had Custom Carpet clean whole house wall-to-wall carpeting in a rental property that I own,…read moreand they did a fantastic job, so I thought I'd try them for an Oriental area rug. It looks fantastic. The price was very reasonable. I would recommend them.

Have used them for whole house as well as area rug cleaning. They always do a great job at a…read morereasonable price.

Prompt and good value We had water flooding problems with…read morethe rugs, and he came and haul them out out of our lower level, and these roads are very very heavy brought them back perfectly clean

They picked up our dirty rug, a nice wool rug purchased at Ethan Allen. It came back still smelly…read more~ our doggie lays on it. And it still looked dirty. They came to pick it up again. A week later it was returned with a strong floral smell plus our dog odor and it still didn't look clean. I gave it almost a week to see if the smell went away~ it was nauseating me. It was so smelly that it was smelling in the other room. Not wanting to experience more failed carpet cleaning from Jewell, I took out my bissel home carpet cleaner and clear water from the tap, and proceeded to try to remove the disgusting floral smell. The carpet released foamy DIRTY disgusting water; I had to go over it twice to get rid of the foam. The carpet looks clean now but I can still smell the nauseating floral a room away. I called the owner to inquire about what the " deal" was with the dirty water from my own carpet cleaner. She told me that I could expect that because I was using " steam" cleaning on my own.( No, I was using warm water) I invited them to come and look at the DIRTY water ( I saved it in a bucket), and she said her husband was " too busy". After YELLING at me, ( to which I said I felt like she was yelling at me and she replied, "YES I AM YELLING AT YOU!!!!!), she offered to pick it back up... after suggesting the problem was MY dirty carpet cleaner, and stating that they had been in business YEARS. As though that matters to me; I have a mess on my hands. No thank you, I'll pass on a redo by Jewell. My question: Why should I pay $88 to have to spend 3 hours cleaning the carpet myself and still have to deal with a stinky nauseating smell... and to experience being yelled at by the owner? A simple apology and refund was in order. So simple. Shame on you, Jewel Rug.

They have done a great job on my carpets and upholstery. Fair prices, reliable and quality work. I…read morehighly recommend them.

Gabriel does AMAZING work. i have used my steam cleaner for small spots, and i have used Chem Dry…read moreonce for a 'professional' clean. but spots always come back. Well when my steam cleaner stopped pulling up the water it was putting down it left a sticky residue all over my carpet so i caved and googled and found Quality Carpet Care. He gave me a quote and came out to clean my carpets a few days after that. everything was done in a timely manner, and the carpet wasn't left soaking wet. a few more days went by and then my german shepherd threw up all over the carpet in the living room, i called him that same day (a saturday) in a panic and he was at my house an hour later to clean the spots. which you can't even tell were there ! i'm very impressed and ill be referring him to anyone who needs this service. i HIGHLY recommend Quality Carpet Care.