When they left my home, 20,000 worth of jewelry left with them. My jewelry was in a dress pocket in…read moremy bedroom, where it was stolen from. They kne where to go and find my jewelry. I have made police report and a insurance report, none of my jewelry has shown up anywhere. I located their resident and e-mail on the internet and mail them a list of all of my jewelry taken by them. They then lawyer up then.

From the owner: Looking for help with cleaning services? With Joana and her team, they offer professional and…read morereliable cleaning services tailored to your needs. Transforming any place into a sparkling sanctuary. Our services: * Residential and deep cleaning * Move-in and move-out cleaning * Post-construction cleaning * Floor and carpet cleaning * Rental property cleaning Contact us today for a free quote!

If I could this company a (Fairview Heights location) negative zero I would. Cleaning team came out…read more8/19/24, I was expecting a detail cleaning of the kitchen and bathroom which were general cleaned. The rest of the areas were not touched but were suppose to be throughly cleaned.,Trash wasn't taken out in kitchen, hood under stove was not cleaned, cabinets weren't wiped good, and floor was spot mopped and I had just had few dishes not man. Bathroom just look like it was quickly cleaned. All 3 living areas were disappointments...smh!! First room, it was just a mattress cover placed on the bed. Second & third room, the cleaning team did nothing and in my sunroom they did nothing. So 4 total rooms were not cleaned. $220 wasted!! When I called about the issues, the company was not helpful, it was a struggling getting them to contact me back. After I talked to them the next day after the cleaning, I requested a refund and I was told I would get a call back. 2 days went by and nothing from them until I emailed them first. It has been nothing but a hassle to get my money back and the management team has been unprofessional with non communication and the lack empathy towards the situation. It also has only been he say/ she say. The person who came out to the consultation lied and told her manager that I would have things cleaned up before the cleaning team got there. Ummm ma'am that's why you are a cleaning company!! Basically, this company wants you to have everything cleaned up so they can take the credit as them cleaning it. Also, I might add that I was told by the MANAGER that the cleaning team was unable to do their job. Well why was the cleaning team in my house from 10:30ish am until almost 2pm if they could not do their job. That means they were in my house doing ABSOLUTELY NOTHING!! The company stopped emailing me back which is unprofessional and they only gave me half of my money back. The issue never got resolved. The manager was not helpful and I WILL NEVER RECOMMEND THIS SCHEMING ASS COMPANY TO ANYONE!!! Save your money or find a better company to do it. If I didn't mention the location, it's FAIRVIEW HEIGHTS, IL

I would not recommend The Cleaning Authority Fairview Heights. We had them for several months and…read morefound they were not doing a very detailed cleaning. We had to go back and clean the things they missed. Also, we coincidentally found several items missing from the house that would easily be able to be slipped in their pocket. They gave us a different team every time so there was no consistency or accountability in their performance.

I called them and they did sound too enthusiastic about doing anything. We had everything ready to…read morebe hauled and I sent them pictures and then and called them again, and they would not answer the phone. These people are not professional at all. Do not waste your time. Deadbeats.

From the owner: Our mission at Junk Ease Services is simple: to provide high-quality services for our valued…read moreFriends. Our team goes above and beyond to cater to each project’s specific needs. Through open communication and exceptional service, we hope you’ll find what you’re looking for with our Services. For more information or general inquiries, get in touch today.

Mary was fantastic, she took care of the areas I needed and charged an incredibly reasonable price…read more If I ever need help again I will definitely reach out to her.

I had an appointment for last Sunday between the hours of 9:30 AM and 10:30 AM, but they never…read moreshowed up. I didn't get a phone call telling me that they weren't going to show up.