After searching for a cab company with excellent reviews, I found Yellow Checker Cab of Berkeley…read more Bob the driver/contact is highly regarded by people who use him regularly for airport and other trips. I needed a very reliable cab to take my son from Oakland to an early, critically important surgery appointment at Kaiser Medical Center in Richmond. I talked to Bob, discussed details and then confirmed them online. He is a pleasure to work with, helpful, friendly, professional, and I felt confident would get my son to his surgery appointment on time, which he did even arriving early. I plan to use Bob's service in the future and am most grateful to have found him.

I honestly wish I could give "0" stars. I attempted to order a cab for a distressed customer that…read morecame into my establishment. She was having no luck finding anyone who would pick her up, so I searched for cabs nearby. They instantly answered and offered to provide service, which was greatly appreciated unfortunately, the lady I ordered the cab for got up and ran out of my store with no explanation. I went ahead and did the due diligence to contact "Bob" letting him know of what happened. He decided to call me at my phone number and proceed to say "Are you dumb? Gas is expensive" to which I tried to explain to him the situation, but he hung up on me. I called back to talk to a manager, and he said he was the manager and continued to be disrespectful. I do not recommend anyone use this service. They are extremely disrespectful and do not know how to conduct business.

Amazing they were there on time Great service very helpful…read moreI'm disabled. Very nice awesome job

Awesome ride. He arrived early and was waiting outside when I opened the door. Friendly and super…read moreknowledgeable. Gave him an address and he knew where to go, didn't have to rely on Waze. Highly recommended!

I understand why people in El Cerrito use Uber. The driver…read morewho picked us up at BART was perfectly friendly though made no effort to help with luggage. No problem - I can lift my own suitcase. But the inside of the cab was held together with duct tape. Literally! It's not a good look for a professional taxi service. Uber next time.

I want the local community to know that this company has been my Livery service for many years…read morewhile visiting here in California. I have never actually done a review but believe that this company needs to be recognized as one of the best in the area. Great job guys and keep doing what you do, it is so appreciated.

Metro Yellow Cab #64 picked me up then went off route to pick another passenger who had called in…read moreup and still charged me the full fare. I don't mind sharing but going out of the way and charging me for it is not cool. I also doubt the other passenger who had called for a cab appreciated it.

Called the cab for a ride to the Pacific East Mall. Was a little late but overall great service.read more

Everything. Driver stayed in touch. Driver was on time. Driver drove well. Thank you.Iread more

Talha was a great driver. He arrived on time and got us safely to the airport with time to spare…read more He was personable and helpful from beginning to end. The car was very clean and in good condition. Would definitely book a ride with this company again. Nice way to kick off a vacation.

9 Jan26. . This review pertains to a particular driver(Brad ?) and Not the…read morecompany itself .although the drivers are the 'face' of the company. Called ahead several hours for a pickup, specified time and place, driver (Brad?) confirmed. However when I phoned him at 10 mins overdue, he said he was busy with an out of town call and not available for a few hours. The guy just blew me off without a word, did Not call me, leaving me waiting for a cab that was not coming ! Totally unprofessional, and unforgivable. ==since writing this I noticed that he sent me a text, not seen at the time, that said sorry already booked....yet I spoke with him =after that = and he never said he'd texted me, and in fact reconfirmed our appointment ! so wtf. . .Bad experience all around. ==But credit where due - the driver referred me to a driver of another company, who in fact did respond on short notice with good service.

Reliable folks, pick up on time. Comfortable car. Friendly, calm driver, easy to chat with. Helped…read morewith bags to the door. Recommend.

Same experience as other Yelpers. UNRELIABLE. I contacted them via their website 4 days before I…read moreneeded them to see if I could schedule a pick up for today at 6 am. I never got a response and I should have taken that as a clue. I called them last night and booked the 6 a.m. pick up that way. I was directed to send my address via text, which I did, and I got a text back confirming the pick up. So then I purchased the Yelp deal online for the $75 airport ride for $67, And then 6 a.m. this morning, I'm sitting by the window, with my suitcase next to me, waiting, watching. Nothing. 6:05. Nothing. 6:10. Nothing. I call the number. No one picks up. I send a text message and I get back the response "Sending a car now." Then I get a phone call from some other guy saying that he's driving from Berkeley and will pick me up in 10 minutes. 6:30 am a car finally shows up. This is an entirely different guy (who actually frightened me a couple of times during the ride with his reckless driving). I made my flight but probably wouldn't have if I had to check in bags. And guess what? I find out only when I get to the airport that 510 Airport Taxi had called ANOTHER taxi service to pick me up. So when I go to pay with the Yelp voucher, the driver refuses to take it because he's not with 510 Airport Taxi. Now I'm just trying to get my Yelp voucher refunded. I had to pay that guy, essentially paying for this awful taxi ride twice and now I'm getting texts from 510 Airport Taxi asking if I want to use the voucher for a ride from airport on my return trip (NO!) and that I have to contact Yelp for the refund. This is not a taxi service with a dispatcher. This is a guy who owns a car and a cell phone. BAD NEWS all around!

These guys stood me up after agreeing to pick me up at 4:45am for the airport. I stood outside…read morewaiting and calling. They did not show up, they did not answer their phone, they did not respond to my text. UNRELIABLE. Luckily, I was able to get another cab service to dispatch within 5 minutes so I was able to make it to my flight on time.

The driver arrived one block from my house. He did not speak English. He entered my destination in…read morethe GPS twice and still was lost. He asked me for directions, which I thought was his job. He got very lost and took over 3 times the normal time to arrive. Even though I left very early, I barely got to my appointment on time. My destination was less than a mile from their office, so he should have known something of the area. It took 30 minutes to go less than 3 miles. $15.00

This taxi company is a joke and a F*{€|£ rip off. The driver didnt even have the meter running and…read morei only went 1 mile and he tried to charge me $10. I told him im a commercial driver like him and he kept trying to haggle with me. This is ridiculous that they are doing this. I feel sorry for the elderly because they could easily manipulate them.