I decided to write this post mostly because I am not huge fan of the review written prior to mine. I am a current resident of 312, and first things first, the building itself has no issues. It is well built and kept clean. Living spaces are large for similarly priced places in Collegetown. While the appliances are not brand-new or state-of-the-art, they are all functional. In addition, 312 has a great maintenance team that fixes problems quickly (They work Mon-Fri though).
312 also has several amenities such as study rooms, a modest gym, a media room, and laundry (no, it's not free sadly). In terms of utilities, everything but electricity is included.
People's major concerns with 312 lie with the office staff. I would first like to point out that 312 is a HIGHLY desired location and in order to make sure that you secure an apartment, it is best to reach out to reach to them at the beginning of the academic year prior to the one in which you want the lease. I placed my deposit for the 2015-2016 school year on the first day of the 2014-2015 school year. That said, Celeste never told me that the deposit guaranteed that I would get the apartment I wanted, only that I would be among the first notified when they received their lease renewal agreements. Like any other apartment complex, they give priority to residents who want to switch apartments prior to letting the general population choose the ones that they want. That is not an unusual process.
Celeste is businesslike and professional and does her job efficiently. She is not rude and does not lie or mislead anyone so I'm not sure what kind of experience the previous reviewer had. Doug is another great resource and always has a smile and is willing to lend an ear. read more