I called to arrange 2 movers to load my moving truck and was told it was $180/hour and that they…read morewould be here at 9:30 am. They arrived at 10 and were very polite and helpful, easy to work with and took good care moving my items. They finished at 12:15 and told me the total would be $545. When I pointed out that it was 2 hours and 15 minutes of work I was told that didn't include travel time because they hit some traffic. $140 to drive their own car to my house. I challenged this and they took $50 off so I only had to pay $90 for them to drive to my house. I was not told that a 9:30 am starting time meant they would START driving to my location at at time and I was also not told the $180 an hour would be charged for their travel time as well. My neighbors are moving next month and so are my parents and they were both planning on using this company and now they refuse to because of this and we will be letting others know to avoid this business. Your stuff will be moved well but it will cost you a fortune depending on how much traffic they may encounter on their way to your house. If I was informed of this practice ahead of time I would have asked where they were located and what their ARRIVAL time at my residence was going to be so I could estimate how much extra it was going to cost me because $140 to drive to my house is crazy.

We just used Pom-Arleau for a big move to Seattle. They were amazing! The care they take with your…read moreitems is exceptional - they really know how to protect and move every type of item, and will go the extra mile to make sure nothing is damaged. They showed up on time, loaded quickly, and delivered everything safely. The price was fair and clearly communicated. I have used other movers - Pom-Arleau was better in every respect.

David was very professional and provided incredible service and went the extra distance to satisfy…read moremy questions and concerns. This kind of customer service hasn't existed for a long time.... Thanks David!

Called yesterday and David installed new hot water tank today. Quick eh! It wasnt even an…read moreemergency. He arrived when promised, Job was done well and quickly and the man is genuinely pleasant. Would certainly recommend the service. Price seemed reasonable to us.

I am not impressed. I chose Gentlemen Movers on the recommendation of a friend. I should have also…read morechecked online ratings. Lesson learned. They showed up 30 minutes late. They took 1.5 hours longer than expected to move my stuff. They did not do a pre-move inspection to determine how much stuff needed moving. The cost remained based on the hourly rate originally quoted, but definitely higher than anticipated. One of the movers broke my son's bed. There was no dispute that it needed to be replaced/fixed. Ian said he ordered the replacement part. Many attempts to contact have been made, but often the phone goes to voicemail, where you cannot leave a message because the mailbox is full. I have managed to contact him to determine when the replacement part would be delivered. We set up an appointment for today. And he's a no show. Unlikely I will get a follow up call. My son has been sleeping on a mattress on the floor for over 1.5 months, and I'm done with this company.

Gentlemen Movers were a no show this November. We were moving my 90 year old father and had…read morearranged the move over a month prior. They finally called 2 hours after the scheduled time. Meanwhile we handled it with friends & family. Terrible communication and no punctualit.

I highly recommend Peak Movers. They are very efficient. And very professional. They are…read moreexceptional at getting the move done quickly and carefully. Do not hesitate to contact Peak Movers. Their pricing is very fair as well. I will be recommending Peak Movers to everyone I know who needs a reliable moving service. Thanks very much Eric and Kyle!!

Fast, friendly, didn't dent or break anything. Overall, a great moving experience. Would definitely…read morerecommend!

We recently used this company to move into our new apartment. The guys were great, they were…read morefriendly, on time, very efficient and had us moved into our new home in a very short time. Price was very reasonable and we would recommend this company.

Aggressive and unprofessional to deal with. I sent a lengthy email outlining what we had, dates and…read morequestions for the quote. Got a curt lower case response that didn't answer any of my questions, only asking whether id be organized. I responded saying I felt this was a bit unprofessional as it hadn't answered any of my questions and lengthy email id taken the time to write. He completely went off sending me a paragraph full of exclamation marks about how I can't answer a simple question etc. Felt very aggressive and rude.

Nol reviewed my house 6 weeks before my move but when he came on moving day he had a Budget Rental…read moretruck and it was too small. He left 1/4 of my things behind. He didn't want to take the bottom of my bed because it took up too much room but I said he had to take it. I told his assistant that my bedroom rug had to go down first before the bed in the new place but they didn't even take the rug so I had to donate a $1000 rug to a thrift store. Nol kept saying it's my fault because I have too much stuff! He left all my storage shelves and end tables so at my new place I had nowhere to put things, Most of my kitchen things were left behind, all my coats and most of my clothes., and chairs etc. He was upset that i didn't pay him the balance but I told him I'd pay the rest when he brings the rest of my things. he kept complaining I didn't appreciate him enough! BTW, my brother-in-law helped with the move into my new place so he had an unpaid full time helper! He was supposed to meet with my friend 4 days later at the old place to assess what needed to be brought but I cancelled it because I didn't have time to check back to decide. For sure the bedroom rug couldn't come now and I was tied up trying to deal with things here and no storage to put things and coping without needed supplies. He went into a rage and sent an email saying he was all set to see the rest of my stuff but I cancelled that! So then he was so put off that he cancelled talking to me anymore. He said it was real SHITTY to not just pay what was owing and to hold as ransom! ...How dare I do that! I had zero clue! He said I was the worst! That I cared zero about others and was very selfish! He wished he never had helped and someone else came in and wrecked my stuff etc etc! Darn it. What could have been! All his helpers think I am a piece of crap please know. This is not a professional person. No way could I have him deliver the rest of my stuff after a message like THAT! He would damage it or hold me ransom for whatever he wanted .It took me 6 weeks to find another mover who would take a small job at a reasonable cost. Nol lost $1000 for work he didn't do.... it ended up costing me another $2400. I found out later that HE IS OBLIGATED BY LAW TO DELIVER THE REST OF MY THINGS. I found another similar review AFTERWARD, be sure to check around.

Stay away from this company. 1 1/2 hours late, 3 different excuses. Two men 1 not a mover just…read morefilling in. Due to lateness and slowness they were not allowed to move items into the Care home, during lunch time. So another 2 hour wait. Main mover used f bomb several times, upsetting my dad. Did not even bring tools. When I talked to Darell I told him exactly what was being moved and was given a quote. Even though less large items were moved I was charged $150 more. Darell then blamed me saying I told him there would be fewer items to move. The Care home will not be referring them again. What a despicable way to treat our seniors.

My Sister used them once so I used them, what a Mistake. I…read morehad one box out of twelve plus one bedroom plus five pieces of furniture. One of the boxes had expensive pots and pans plus some small items from the kitchen. Guess what, the box of expensive pots and pans did not arrive at my new address in Penticton. This was a local move, it took a total of four hours. I phoned Daryl (the owner) and he just passed it off and accused me of saying his men stealing the box. As it turned out, they they did steal it. DO NOT USE THIS COMPANY OR HIS OTHER MOVING COMPANY FOR YOUR MOVE.