Really good service, nice clean space too. The staff are very friendly, and although they vary…read moregreatly in knowledge they are honest about what they do and don't know, and ask a colleague who can help if they can't personally. The only issues the last time I went in were some system glitches and what I would say was over dependence on colleagues - these bits wasted some time, but overall I was happy with the experience in this store, and usually am every other time.

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Got a battery fitted to my Samsung. I was told it was a genuine Samsung battery. I can't prove that…read morethough either way due to being unable to open my phone. Anyway the battery started out ok but 2 months later fails to hold a charge for any more than 2 hours with limited use. I have reset the phone but still it is no better. I took the phone back to my point of retail which is premier mobile to claim on the 12 month warranty of which Samsung give with the battery https://www.samsung.com/nz/support/mobile-devices/what-are-the-conditions-around-my-mobile-phone-battery-warranty/ and I was told that I do not get a warranty and I should go to Samsung. To me this means they have lied to me as obviously they have not fitted a genuine battery but some cheap inferior battery and tried to pull the wool over my eyes as if it was genuine they would have no problems in claiming. If this was a genuine battery why does it only last 2 months ?. They essentially said they are not prepared to do anything about it so for me it's £40 pound down the drain. Avoid this shop they are liars care more about making a few pound than retaining customers.