AXell Electric contacted me right away. We set up a time to get a bid on some work I am planning to…read moredo. Everything was well explained during the inspection and on the bid. I was happy with the service.

For faulty condenser I had a "Same Day service" and the technician was easy to talk to.read more

Very poor in communication skills. Misdiagnosed our problems. They were very slow in filing the…read moreclaim with the home warranty company. The home warranty company did great job but I can't recommend these folks.

I'd rate them 5 stars if they would just take my money. But they don't seem to want to do that…read more For emergency repairs the company is fantastic, they're same-day service and super reasonable on repair prices both parts and labor. I've sent them two emails and called them requesting a quote on a new HVAC system. I've been literally begging them to take my money because I also asked the repair people to give me a quote. They said to call the office. They won't. When I called the office they said I had to send an email - I sent a second email. No one replied. If you need service they're fantastic. Given how reasonable the service prices are I can't imagine they wouldn't want to make that up by installing a new system but I guess they're ok with a service-only business. If you need to buy a system you're going to need to find another company.

Was referred to this company by several members of our mobile home park, some have been here for…read moredecades. Was able to get next day service in Alamo. Robbin the tech was happy and comfortable and fun, and made quite an attempt to befriend my dog. He's relaxed and polite. Ended up cleaning and testing the HVAC unit, and cleaned it out with the garden hose. He didn't try to sell me more Freon or any other services. My dog and I visited with him through the window as he did his work. He checked wires several times. He also checked the filter set-up I have. After he finished, it already felt quicker to cool down. Told me info about manufacturing of mobile homes, and when insulation became mandatory. He visited a bit, sharing info about the dogs in his life. $60 service call. Good service, decent price, no stress, no problems. Well recommended!

Excellent service and good prices. I would hire Step Electric Pros again for my future electrical…read moreneeds.

very prompt service, courteous and excellent service. very professional . recommend to anyone…read morewithout any hesitation.

Our name is Juan SILVA and Rocio s f e , we live in our house for 10 years and the 3 times Johnny…read moreservice has come to our home , it has been excellent service same day service, very respectful and reasonable price, thank you his service was on 5/13 /2026

I had Johnny's work on my AC twice with great results! First they came in to do a recharge when my…read moreAC wouldn't cool and I was charged a very reasonable price when compared to what Sears cost a couple years earlier. About three weeks later I had a similar issue and I called them back to troubleshoot the problem. While most AC guys would immediately move to suggesting a system replacement they quickly found a rusted filter near the outside compressor that they were able to change. Their great service probably saved me thousands their competitors would have charged and the recharge along was almost half what Sears cost me. I would recommend Johnny's.

Great service, very reasonable pricing. Nice guy. Won't…read moreover sell you. I highly recommend him.

Excellent work done by his crew! Showed up on time with plenty of help and did a great job at…read morequickly installing wire runs and security lights. Highly recommend.

While staying at my Parents' house in Brownsville, Texas for a trip the fridge needed to have its…read moreice maker filter replaced. Sadly, every other place that was a national chain was out - and the problem with appliance parts on Amazon is that if you have an issue, it is one of those "oh crap, it's wrong." On a whim, I Googled around, found Aeraci.com and called their office in Brownsville, but that was closed due to COVID so they were working out of their main office only in Los Fresnos - a scant 15 minute drive, and after speaking with Mary on the phone (a consummate professional, kind, and thorough) who was clearly handling phones ringing off the hook. I have spent my time working in commercial appliance sales, so I know how hard Mary was having it at 4:00PM in the afternoon, as it seems their smaller satellite offices were having all phones route to them, and she was juggling incoming calls from much bigger fish than me - though she was thorough, diligent and had my GE part and it was on my way to grab the part. I explained that I had to get gas, I may be cutting it close, though she offered to stay open if I needed. All of this was unnecessary as I had made it in good time, with getting gas, and the small shop was one of those small town gems that you love - simple, to the point, and highly functional. You could easily tell that their business - definitely of the counter-style appliance part variety - was more centralized on commercial B2B though the friendliness, kindness, and sharp nature of Mary at the front was one that welcomed even the DYI crowd. The transaction was speedy and I was most pleased they sold water and chips old-school small town style, and it was fun to support local businesses like this - especially for appliance parts and repair in an era where the larger Lowe's and Home Depots of the world overrun places like Aeraci.com though they cannot replace the care, expertise, and speed. Plus, with folks like Mary manning the desk, any HVAC repairman, handyman, DIY-er will be confident that Aeraci.com has the parts, expertise, or added repair help to get the job done. While I was not able to take advantage of their extensive repair services, I can guarantee everyone in the Rio Grande Valley this - you will be in good hands with Aeraci.com for all your appliance repair needs - large to small, A/C to Refrigerator - the folks at Aeraci.com have it handled. And if you have a minute, swing by and say hi to Mary at their main office in Los Fresnos and feel at home knowing that experts are always a call away.

Fantastic same day service on the dishwasher. Problem was quickly analyzed and promptly fixed…read morewithout issue. So happy to have found a reliable appliance repair near my house. Will definitely use these guys the next time I need help.

I had these guys come in the install and ceiling fan and replace a different fan's wall switch…read more They went above and beyond to make sure the ceiling mount was secure. They spent allot of time getting everything just right. The price was less than I expected.

I heard pretty good things about Reliable. I called, made an appointment. They said they would…read morecall on that morning when they were on their way. They never called. I called at the time of the appointment, left a message and they never called back. Never showed up. Never called to apologize or reschedule. So unfortunately I can only rate them on their lack of service even if they are good at what they do.