Consistently crappy service. Great selection and I would love to shop here but every time I come…read morehere I am appalled by terrible staff that works here. Today I came to buy shoes. As I know exactly what I want, I instructed sales person which shoe model I want to try but the sales person could care less. They brought wrong shoes told me they don't know about display models I inquired about etc. Delivering shoes and answering questions seems to be too much for them. Damn it. Nice store - but I will not set foot in it

I went here to get a pair of sneakers. I love the selection of the way my shoes fit. The guy was…read morenice and friendly and helped me find the sneakers. I want would definitely recommend going to this location. I also went and got a jacket like a sports hoodie. Great selection price was affordable. Wasn't a long line at all praise moving and easy transition out.

Ordered On CloudFlyers in the women's Glacier/Rosebrown color from the High Country OUtfitters…read morewebsite. The ordering process was very simple and I actually received the shoes within two days. Pleasantly surprised on that. I have to say, these shoes are a game changer for me. First of all, the color is beautiful! I wasn't sure by the description but once I saw them, I LOVED the color. Very soothing actually. The fit is amazing. I'm a size 8.5 typically and fitness shoes are very difficult for me due to more times than not they just feel uncomfortable no matter what brand. Not these. Very comfortable and very nice looking. A little pricey but well worth the investment.

Marissa was so helpful and was very knowledgeable about the different types of shoes! She made me…read morewant to come back!

Nicely stocked, friendly staff this what I expect from REI…read more Only suggestion is to increase front desk staffing as the wait times can be long due to their chatty team members. Place can be packed during sale events, bring your patience!

Great store with lots of offerings. Camping, hiking, bikes, dog supplies, shoes and not just the…read morehiking ones!!! The only thing better than offerings is the staff at this store! Really great staff

First off, I definitely get what the other reviewers are conveying in terms of customer service: we…read morewalked in, and were not greeted or even acknowledged until we asked for help. Sales team were busy chatting. However, once we asked for help, our sales person was attentive. To be sure, he found a size in the storeroom, and arranged for the free shipment of an out of stock item. I was pleased! Now they just need to work on giving customers a "Good day and welcome to Orvis!" And they'll be set. Cheers! RS

Orvis positions itself as an outdoorsy retailer and - at least in their catalog - they do have…read moreitems that fit that category. After visiting this retail location a few times, it seems to me that their real expertise is in selling overpriced sweaters to city dwellers who want to look like Paul Bunyan but who would die from internet-withdrawal in the woods. Their clothing has a hefty pricetag and, in my opinion, doesn't hold up as well as other retailers' items. Why would I spent $140 on a half zip sweater to wear for any sort of outdoor activity? I'm not going camping in a $140 merino wool sweater - nor fishing - nor hunting - nor cutting wood...nor working in the yard...if you want to position yourself as an outdoors/outfitter then give me options that I can take seriously. I grew up outdoors. I still have a farm. I have to do things like clear brush regularly... Beyond the prices, I can't give this location any kudos for service. You can literally wander the whole store for 40 minutes without an associate ever greeting you.

What a cool shop. A little bit of everything and lent of things I hadn't seen before. There was a…read morepatron bottle bird feeder for example. I went looking for a pair of Olukai flip flops and ended up buying some meat seasoning, a pair of flip flops, and a yeti. Spend some time and check it all out. There's cigars, big green egg and all the goodies, yetis, and then lots of filler items that are really unique. I enjoyed it greatly.

Sucha great spot tucked away on the main street in Roswell, GA. We walked past this place to get to…read moreeverything from our AirBnB and I am so glad we stopped in. They had some flavored simple syrups and cocktail mixers that are fun for cocktails. They had an assortment of grilling supplies, coolers, and yeti products as well.

I highly recommend this place. Chuck took 30 minutes to address my needs for hiking shoes as I will…read morebe trekking in the Himalayas in June. He educated me on arch support and right shoes size for the terrain I will be trekking. While he was helping me, he was also training a new employee Avi on how to provide the right customer service. Also, Chuck taught him how to measure shoe size. Avi was really nervous as this was his day one, and Chuck comforted him. My foot being very wide he reached to oboz to see if they could order me wide shoes. Overall, 5 star customer service. There are very few stores now a days where employee takes time and care for their customers. Great job, Chuck!!! MO is lucky to have you.

I am beyond disappointed! I drove well over two hours TWICE !!…read more My family and I visited the Alpharetta store on yesterday. To say that we were over the moon to find two perfect bikes that we had been searching for months. We purchased them both and made arrangements to pick them up in my husband's truck the following day. I can't begin to express my disappointment when we arrived less than 24 hours later to find that my husband's bike had been sold. While I completely understand that things happen, we called three hours prior to coming to confirm the hours...and when the store rep called the assistant manager, he found more joy in knowing that the bike had not been stolen. This is not customer service. This is not good business practice. Matt, the manager, was there when we purchased the bike, and the assistant manger was there to rejoice when it was not a net lose to the company instead of the customer. What kind of establishment is this?! I am so supremely disappointed! Your word has to mean something!!

Excellent quality and the team here is so helpful. They took the time to help me figure out what…read morewould work best for our project. Came in with just a rough file and idea. Will be back

Gave me exactly what I asked for in a timely manner and at a reasonable price. Oh, and did I…read moremention that they were super friendly and helpful. Wish I needed more done!

Avoid this company at all costs. Rainbow appears to be a national company, with regional…read moredistributors. If you live in the metro Atlanta area, find a play system from another company entirely, as the customer service from this regional distributor is atrocious. The only thing this Rainbow distributor will do with any speed is to help you pick out your play system and then promptly charge you for it. We were charged in full for our play system within a day of ordering, and then waited weeks for an install date. Rainbow would never give us a straight answer on scheduling; they always said they'd call us the next day to confirm a date and time, and would never, ever call us back. We constantly had to reach out to Rainbow for any information about our order status. Finally, we had to threaten to cancel our order before we were ever put on the calendar. With that threat, we miraculously were given an install date. In an effort to make up for the inexplicable delay, Rainbow "upgraded" our system to the next level above what we originally ordered. We were actually pleased by this because we were told we were getting a $900 improvement in quality and finish. But what Rainbow never told us was that the "upgrade" they were putting in our back yard was a floor model that had been assembled in the local display store for a month! So instead of getting a new system, we got a used one that had holes all over it because it was installed in a configuration on the showroom floor that was different than what we required for our back yard. When the installer finally showed up late in the afternoon on our scheduled install date, he hastily put the set together. He clearly had had a long day and did not care about the quality of our installation. He did not fill in any of the holes or repair any of the damage from the floor model's prior assembly. The toddler swing we received was clearly warped, and he did not have a different one to give us. When we called Rainbow repeatedly about these issues after the install, we were always told these items would be addressed. It has been over a year, and they've never fixed any of these issues. Do not do business with this company. It's a shame, because the play sets are nice. The customer service is simply laughable, and not worth the hassle.

From the owner: Full Service Residential and Commercial Play Equipment Superstore. Rainbow Play Systems, Vuly…read moreTrampolines, Goalsetter Basketball Hoops, Pour & Play Safety Surfaces, Rubber Mulch & Site Ammenities 100% California Redwood Swing Sets with Lifetime Warranties

Loved , loved, loved working with Tim. He provided excellent service. Highly recommend. Don't…read morewaste your time going anywhere else.

From the owner: Festive Water is your premier paddlesports rental and retail shop on Lake Lanier! We offer kayak…read moreand paddle board rentals all week, and our paddle sports shop is open Wed-Sat 10am - 6pm. We carry SUPs, whitewater, fishing, and recreational kayaks - and more! Give us a call or book your rentals online for an afternoon of fun on the water, or stop by the shop to hang out and talk all things paddle sports! We can't wait to meet you!

If you want a great experience overall this is the place you should go. I bought a custom suit for…read moremy wedding and it's been the best experience. Basem is one of the nicest people I've met in the industry, honest, knows exactly what he's talking about, knew my measurements before he even measured me! I ordered a custom suit from him and the process was extremely smooth. Was able to come in and get my alterations done very quickly once the suit arrived and his customer service has been top-notch. No complaints for me whatsoever about the entire process. I'll make sure I return again when I need another suit happy to support his business anytime

Stopped by the store after going to a few other stores, just a few days before my wedding on 11/11…read more Basem was so friendly and his attention to customer service didn't seem like it was a job or required of him. He helped me try on countless pair of shoes for my tux, sparking a natural conversation in doing so, and gave me time to make my choice. We found the right pair and Basem gave me an amazing discount. I highly recommend this store to anyone who is looking for a business ran by a stand up human being.