I have been going to their original location for many years exchanging thousands of dollars and,…read morehaving been to other exchange locations, I found this one to have one of the best rates in downtown Montreal. The owner is also very nice and welcoming. I have never had poor customer service over there, and even recommended the place to my other friends. Just look at the reviews of the other place they own and see (its called Bureau de Change Super and is across the street). I am actually very perplexed by the other reviewer's comment, which shows he has never been to the place. Actually the place has only recently opened and was registered in 2021 (whereas his comment is from 2019 when the place was probably not even opened yet). A competitor trying to disparage a new place by leaving 1 star reviews? We dont know. Regardless, I suggest you see for yourself.

They are also owned by Super Exchange across the street and I have no experience with their…read morecustomer service because I went on a Saturday and the place was closed even if I was told on the phone they would open at noon. If they have shoddy customer service over the phone I would rather not experience it in person, nor am I willing to waste my time doing business with them.

This company has 0(ZERO) customer service concerns. The worst ever loan company. Do not use them…read morefor any type of loan. They won't answer any of your questions, instead they will just send you their old reviews, of which are probably fake. A quick same day loan, turned into 5 days and I couldn't even cancel it. This is one of the worst companies I have ever dealt with!

They lent me $500 and snuck in $1000 fee that is talked about in the middle of the contract that no…read moreone ever reads. This in my opinion is shady and fraudulent in practice.

Got approved for a loan that I really needed for unexpected moving expenses. Was approved and…read morethey said they were sending funds the same day but funds never arrived. I told them to cancel it and they did. Ridiculous charges too. For 1000 they wanted 12 payments of 242. 1800 "facility fee" or something equally ridiculous. Did nothing for me but cause me inconvenience.