We used this company 6 weeks ago and they had our house packed up and ready to move (and I mean everything was taped & packed) in 3hours! When they arrived at the new house they moved most boxes into the garage AND...they set up our beds and put the furniture where directed!!! Happy to report that nothing was broken Courteous, timely and respectful of our belongings! Great communication at all times! read more

I had used 680 Movers many times over the past 7+ years for moving, including recommending them to many friends, but now have to warn others. Also, I used the storage service facility in Concord monthly for seven years. Unfortunately, I need to warn others about the poor storage conditions and the damage to my belongings as well as lost valuable items. In March of 2025 I moved across country and when I inventoried my items, we had missing items , fine wood furnishings had rat feces and urine in them (!), severe damage to wood furniture and 680 Movers blamed my new mover, including fabricating access to my belongings (prior to actual move out date) to avoid financial responsibility. I would not store your furniture in the warehouse as it is filthy and they move your furniture all over the facility without notification or keeping track of your inventory. It would have been more cost effective to have used a private storage facility where I could have full access and not allow strangers to move my furniture without consent. The damage and loss of items totaled over $10k, for this reason, I suggest not hiring 680 Movers as a long time customer of 7+ years. read more

680 Movers - Ebanista dresser - Movers Near Me - Walnut Creek, California

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Do not choose this company. I'm so confused as to if they changed ownership but about three or four years ago I hired 680 movers to help pack and move for a local move. They were great.... Then. This time around I only had them pack things and then place in a pod that was in front of the garage. I'm opening the boxes and nothing was put in bubble wrap or protective paper! Glass mirrors, trophies, antiques, porcelain dolls, fragile gifts from loved ones. Since when is this protocol? I'm pretty sure you're suppose to pack with care not throw the items all in time in one box with no rhyme or reason!!!! I really hate to write a one star review but I'm very disappointed!!!! Find another company! read more

680 Movers - Movers Near Me - Walnut Creek, California

No Follow-Through I've reached out multiple times and was told I would receive a call back--but no one ever followed up. Not one return call, despite repeated assurances. This level of customer service is unacceptable and incredibly frustrating. I expected better and hope the company improves their communication and accountability. read more

This is the second time I have contacted 680 movers to help me move my office furniture. Daniel and Miguel arrived early and were both friendly and professional. They quickly assessed the situation and worked carefully and efficiently to pack the furniture and load it into the truck. At the destination they were just as careful unpacking the furniture and placing it just where I wanted it to go. Thank you Daniel and Miguel for your excellent service! I highly recommend 680 movers as an excellent and very reasonable moving company. Mary E. read more

Just finished having 680 movers pack and move all of my belongings to our new home! They were so helpful as I was still packing some stuff last-minute and they offered really great suggestions when I was stuck. This team had some true professionals who were considerate, worked fast, and had were really upbeat when they were moving heavy stuff, not something I could do. Thank you so much for all your hard work Daniel and your team! This is my 3rd time using 680 movers. They always have professional staff who are knowledgable and can help you! Moving is stressful, they will help you through it. read more

We recently moved my daughter from Berkeley to San Francisco. Our movers were Daniel and Miguel. They were on time, very efficient and didn't damage anything. I would hire them again to do a local Bay Area move. Lisa Sullivan read more

680 Movers handled my daughter's move from one location in Pleasanton to another place in Pleasanton. The movers were very professional. My daughter lived on the second floor of her previous apartment, and nothing was broken during the move. A stop had to be made at my daughter's storage locker so that things she didn't want from her old apartment could be dropped off, and things in the locker that she wanted to take to her new apartment could be loaded onto the truck. Everything went smoothly, and she and I would certainly recommend this company to anyone needing a moving company. I felt that what she was charged was reasonable for the 3 hours that was needed to complete her move. read more

I am happy to give 680 Movers a five star seal of approval. They handled our move from Concord, to Fairfield professional through and through. After scheduling the date, they called the night before to confirm their window of arrival. The gentleman showed up promptly on time and even called to let us know they were on their way. Once they got to our home, I showed them what needed to be moved and they got straight to work. They handled our personal items with care, while maintaining timeliness, and were dint with the entire job, including transport, in under 5 hours. We were quoted $1,850 by another moving and 680 came in right at $1,000. If you want prompt, professional, five star service, I would say that 680 Movers are your folks. We would definitely use them again and recommend them to our friends. read more

We scheduled two movers to help wrap furniture and load a pod and a trailer. It was a 3 hr Minimum requirement. 680 movers sent confirmations and reminders. The two movers showed up on time, worked efficiently, and did a great job packing such to utilize all the space in the pod. I would recommend this company. read more

zero customer service- they steal your money .. I had to change my credit card info .. yup that point .. do not trust them... also there worker gets tired .. and threw my stuff like if they didn't care ... I felt obligated to tip them because I got scared ... they were just standing at my door after there work was done .. they don't respond back to emails and brush you off when you call their customer service -after they stole your money .. so voila - a transparent company for you .. read more

We have used 680 movers in the past and had no issues. This time was different. Before the move started, one of the guys asked to use the the bathroom. Obviously, not a problem. He used the bathroom. I went back in there to grab some items and noticed the worker had taken a #2, wiped his booty and threw the poop covered toilet paper in the trash can. There was also packing paper in the bathroom where he wiped his poop covered hands! There was a hand print with s*** on the packing paper!!! I knew he didn't wash his hands because I had already packed the soap. I let him know if he needed to wash his hands he can use the other sink that still had soap. He did NOT wash his hands. They moved boxes into the house and there was s*** on the boxes! I contacted the moving company and they only want to refund me $100. This is crazy! An employee put fecal matter all over my stuff and the only compensation is $100. BEWARE! This is nasty and POOR customer service! I will NEVER use this company again! read more

I've used 680 movers twice now; once in 2018 and again a few weeks ago for small/moderate within-town moves. Good prices, movers started on time and the move itself was on par with their initial estimate. Friendly movers too. Happy with them and will use them again if I need. read more

I could not say enough positive things about my experiences. Probably the hardest working and positive spirited movers I have worked with in my many many many moves. They were on time, and didn't complain 1x in all of the crazy stops we asked them to take! Everything was done in 7 hours and we had 3 stops! Daniel A n Carlos were the best, I'm so grateful and would use them every time! read more

680 Movers - Movers Near Me - Walnut Creek, California

This company was affordable and that's about it. I was moving because the house I was renting had mold and my landlords needed to renovate. So they hired these movers to pack and help me move my things into storage. My things were in storage for 8 months. When we finally found a house, and as I was moving things in noticed that lots of things I owned was damaged and or missing. Thousands of dollars of damage. Most importantly some Crystal glassware that I use for holidays is missing, along with my Halloween decorations, and several other personal items. I reached out to the company and their response was shocking. They offered me a goodwill gesture of $100 instead of filing an insurance claim. Your movers destroy/damage/steal things and you offer $100??? Please do not trust this company or it's movers. Not worth it. read more

680 Movers - Movers Near Me - Walnut Creek, California

The crew is great but scheduling is a nightmare. They were supposed to get back to us because they were saving the morning time slot for a "larger" job, but it's been crickets. Mind you we called weeks in advance so it wasn't like that other job had already been scheduled. We really liked using them a few months ago but they were really wishy washy about committing to a time the first time around. We had to follow up multiple times to make sure we had a time slot confirmed. Other than that the guys they sent were pros and the pricing was competitive. Wish their scheduling was easier. read more

I recently had to move from a two-bedroom, two-bathroom condo to a two-story house. My husband found this moving company based on online reviews. When the movers first showed up, I was a bit worried. What if they showed up with an attitude? What if they broke my stuff? What if they weren't friendly? I was wrong. Alex and his team were really nice, polite, hardworking, and didn't stop until the job was done. They listened to our every request and showed that they were trying to do the best job possible for us. I really appreciated their service and would definitely recommend this company. read more

DO NOT USE THIS COMPANY This is an awful company.... Scammers. I made a reservation 3 weeks in advance, paid all my deposit at time of reservation. Then, 4 pm the day before my move date, they called to tell me they can't and needed to reschedule for a different date. I tried to work out a solution with them because I HAD to move as planned. They wouldn't listen, they wouldn't let me speak with someone other than a lady who claimed can't do anything, people in charge can't talk to me because they were already home because it was late afternoon. So a manager couldn't get disturbed at 4 pm but they were willing to cancel at that time an appointment for 8 am move the next day. Never use them. read more

Worst moving experience of my life! They took our stuff and put it in their Storage facility while we waited for the lease to our new property. We never got it back! Beware- do NOT use! read more

These people are anything but professional. Completely lied about their fee quote. Ended up being over double what they said. $847,, ridiculous.! Charged me money for packing material i did not need & 30 min drive time when i was 5 min down the road. Also the movers did not speak english & in my assumption we not american citizens with probably zero background check. They also left my belongings in the truck overnight, and then stacked my belongings on the end and on top of each other in what was supposed to be a 10 x 15 unit but when I moved my things into another storage unit they could have probably fit in a 10 x 10 so I was not only overcharged for the move which did not take an hour and a half, but also had to overpay for my new storage unit. Do not use this company.! The manager at my new storage company said that she has her the same reviews from these people... Terrible.!! read more

Another move made easy by 680 movers! Alex and his crew did an awesome job. They were quick, careful, and so efficient!

I called these guys on Friday evening, had an appointment for the next Sunday in a few minutes. They sent two guys and a nice new truck. They were able to back their truck up and use a ramp so that everything could be loaded with dollies. They even picked up these custom dressers I made, which weighed over 500 lbs each, by themselves. They had my entire one bedroom house loaded in about an hour. They had my entire house unloaded within a total of three hours. The guys were super attentive and careful. Nothing was damaged, everything was put in the room/area I had asked/marked on the box. It ended up costing way less than I thought since their guys were so ridiculously efficient and fast at their jobs. I just put my savings into their tips, since they definitely earned it. I've moved way too many times in my life. It's always a pain. These guys were by far the best movers I've ever worked with and made things as easy and seamless as they could be. I will never use anyone else. Best movers ever!!! read more

The move itself was straight forward. 2x1 to a 2x1, the latter being on the second floor. They arrived at the top to the hour and right one time. Jaime and his team were quick to get here and ready to load. My husband and I had packed everything and just needed help hauling our things. No packing was done, only shrink wrap and furniture wrap was done. This took about 2 hours in total and the hauling took an hour. I was happy with the level of professionalism from Jaime and his team, and the suggestions he made with some of the items. I had an intricate mirror and he had suggested we haul this ourselves since he didn't have anything to protect it. I did notice, however, many of boxes that we marked "this way up" or fragile were stacked and on different sides. This made me extremely nervous and I've not yet to unpack everything and see if there were damages. When they arrived, it took them awhile to get to our place. It was about an hour and a half, but perhaps they needed a break or possibly just took their time. When they arrived, they were quick to unload, and most everything was unloaded in the correct area. Boxes, however, were not facing the right way up, and some of the fragile boxes were smooshed and were stacked with heavier boxes up top. I did have streaks on my new flooring that ended up as result of furniture being dragged. And the signing itself was rather disappointing. It states that you have to check off a few things before signing. One, in particular, was to check that nothing was damaged. I thought it was not something that should be checked off now, that should be given after the customer is able to unpack. In total; the move was 6 hours; with double drive time. So I paid over $1,000 for the move. Although my things made it on time, I was stressed and still stressed about my glass articles being broken. I emailed the company and told them about the mark on the floor and the items, and because my receipt was never emailed to me. I don't know if I'd choose them again. They are quite expensive and didn't quite make this process painless as I'd wanted. read more

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We had a terrible experience with 680 Movers. They damaged several of our more expensive furniture and offered very little in return for compensations. I've added photos of some of the damage that was done to our furniture. Here's a list of just some of the items that were damaged (not an exhaustive list): - Bose Soundbar - West Elm dresser - West Elm desk - West Elm coffee table - West Elm side table Most of these pieces were new (purchased within the last year) and all of them were undamaged prior to our move. We moved out of our old place and put our stuff in their storage facility. We were told at the time of the first move that if we returned the blankets that we will get a sizable credit for our second move to our new house. The second set of movers how moved us in had no idea and had to call the boss to confirm. Be careful that they are not taking more money from you than they should. With their quality, they shouldn't be charging anything. Absolutely do not use 680 Movers for your move, they don't care about your things and will offer nothing for compensation. Full of regret using them. read more

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Great service great people. I truly recommend these guys. They were friendly and very helpful

This review is for a move in July 2020 from San Francisco to Walnut Creek, which was hands down the worst customer service I have ever experienced. After I requested services someone from the company reached out to me confirming a Friday 4PM-6PM pickup window. At 5:30, I had not heard from the company and left a message at the dispatchers office to get an ETA. At 6PM I got a call back stating that the movers would be late, about 45 minutes. Annoying, but not a huge deal, especially factoring in Friday night bridge traffic. At 7:30pm, I received a call not from the dispatcher but from the actual movers on the truck...it was "too late" to start a move and they cancelled on us, nearly an hour after they were supposed to show up. No apology, no offer for a refund, just "we can't make it" and hung up the phone. Sitting in our apartment packed up with boxes, we had nowhere to stay because of COVID, and camped in a friends backyard until Sunday when they could try again. *I* had to call them back, by the way, and demand that they squeeze us in on the same weekend. It was the first of the month, and no other moving companies were available so we had to again rely on 680 movers for the second time. In similar fashion, this second time they showed up 2 hours late, at 8PM on a Sunday, to move us. Luckily there were no issues after that. The moving staff was kind and understanding, and wound up offering us a small discount. I can't believe it is this company's policy to just cancel on people (as others have mentioned) and offer no alternatives for such a big, time sensitive job as moving. Anytime anyone even MENTIONS they are moving I make it a point to caution them away from this company. Never, ever, ever give this company your business. read more

We used 680 movers because of the amount of reviews and the average 4 1/2 star rating. Plus they quoted us a reasonable price for a long distance move. We called several different moving companies and they were the friendliest and direct on the phone. We already boxed all of our house items. We hired them just to move boxes and store in their warehouse. Pros- showed up on time, fast at wrapping household items like a big screen TV. They have a warehouse to store boxes. Will move long distance. County to county. Cons- the first set of movers were moving so fast they scuffed our newly painted walls. They weren't as careful as they should be. Some of our items were heavy ( treadmill, workout weights) and they dropped one of the heavy items on their roller causing damage to our wood floors. We filed a claim. Anyone knows you will have to replace majority of flooring around the damaged one to match the color, and that's is costly. When we started to unpack at our new place, some of our items were damaged and the boxes that were clearly marked as FRAGILE and DO NOT STACK ON we're stacked on with other heavy boxes. read more

0 STARS!! ABSOLUTELY HORRIBLE SERVICE. DO NOT PUT YOURSELF THROUGH IT!!! Absolutely horrendous customer service and experience, I do not know how they got so many good reviews. I got a call at 4:30 the night before my move that they had a truck get into an accident (sketchy) and had to re-schedule myself and another customers move. Things happen I get it but the communication and experience through out this process was more than horrendous. They have multiple trucks and I was told that all of their other morning trucks were full but we would get the first available that finished the morning trip. After 20 phone calls through out the day the next available truck was somehow only available then at 6pm that night?! How does a single move take almost 10 hours (9:30am-6pm) to complete across 3 different trucks out that day?!?!?!? Seriously HOW!!! HOW HOW HOW! ALSO, if they were honest from the start I could have been calling for an alternative sooner! Communication was probably the worst aspect of the entire experience. When you call its a different person, no one remembers your case, you are repeating yourself, and its just a mess. An absolute mess. The average hold time was 30+ minutes and they just plainly didnt care or even seem willing to do anything than what a computer screen showed them. They didnt even try to make it right or be accommodating. The only other option we had was getting "the next available move date" which was 5 days out!! What kind of customer service and care is that! I could not afford a 1 day delay let along 5 day delay. The delay was 100% the companies fault and I had to pay the price for it. UNACCEPTABLE! This was time I could not afford!! Shame on you 680 movers, the stress you put a 7M pregnant lady through was unacceptable. We had arranged time off of our jobs, and childcare for our children. They were so unreliable I would not refer this company to my worst enemy. I will share this horrible experience with everyone I know and speak out to never book your company again. I gave you every opportunity to make it right and you didnt even seem to care. read more

Our 680 moving team was Danny (moving lead), Santos and Andrea. We couldn't have been happier with their services and they worked so well together. Furniture was carefully wrapped, the guys moved all our items with such care. Our Peloton reached our new home perfectly. They disassembled and reassembled our bed like pros. We have the most ridiculously heavy mattresses and they brought those in like Rambo. These guys were the bomb! They made our move a breeze, stress-free and hassle-free. We are so grateful. Would most definitely rehire 680 for future moves. Thank you so much! read more

680 Movers - Our move with 680 went so smoothly! Thanks guys! - Movers Near Me - Walnut Creek, California

If I could give this company zero stars I would. Used them for our move from San Ramon to Alamo. The moving team broke our kitchen table in half, and dinged a number of other items. After submitting photos of the damaged items, the customer resolution team responded that they would mail us a refund of $300 to cover the damaged items. Our total moving bill was $1300. I thought the refund amount was fair and reasonable. Items get damaged with moving and I appreciated their attempt to make sure I felt heard and compensated for my loss. My correspondence with them regarding the refund happened February 22, 2020. March 20th, I still haven't received the check in the mail. I emailed customer claims and received zero response. I called and got through to a claims rep who said my original claim rep was on vacation. She researched with billing to find out that the refund was mailed out Feb 25, but their policy is to send a money order direct from the Post Office. Now, this makes zero sense considering money orders are not trackable and if lost there is no way to cancel the funds vs a payment. I requested that they research a solution and this is not my fault that they decided to use such an unreliable way to send a refund. I have not heard back and it has been over a week. I thought this was a reputable, reliable and professional company. Sadly, they have proven themselves to be just the opposite. Movers beware. I've given them over a month to resolve the issue before posting and now I am posting this as a last ditch effort to get my refund. read more

680 Movers - completely broken table - Movers Near Me - Walnut Creek, California

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This has been a very painful moving process. The day of my scheduled move, the dispatcher calls me after my scheduled move time to tell me they have to cancel on me. Then on the day of my rescheduled time slot, they inform me an hour AFTER my intended time slot that movers will not be arriving until three hours later. To make it worse, they do not answer calls after 5 p.m. which is unprofessional considering they schedule moves after that time and the movers left some of my furniture at my previous place. I recommend using a different mover. read more

COMPANY IS MANIPULATING RATINGS TO KEEP 1 STARS NEAR BOTTOM. PLEASE READ THE 1 STAR REVIEWS - THEY ARE THE REAL DEAL. ALSO NOTE THAT OVER 100 REVIEWS ARE NOT RECOMMENDED - MOST OF WHICH ARE 1 STAR. I WISH I HAD READ THEM BEFORE HIRING. DO NOT USE THIS COMPANY. What a disaster. I had hired them to pack and move my house. Most furniture was broken/scratched, items were packed incorrectly into the trucks and an overall completely unprofessional moving experience. But the worse is the theft of items which are irreplaceable. I had several custom built bikes that I was having the movers take - never having had a bad mover experience before - huge mistake. Five of the ten most valuable and frankly irreplaceable custom built and painted bicycles were never delivered. Multiple phone calls and then finally a week and a half later we get a call from the Concord police telling us that the moving company reported today that apparently 7 days ago their truck was broken into while stored at their facility in Concord and the bikes were stolen. There is supposedly video tape showing the break in that the movers will send to the police but I suspect they cannot send the video to the police until they make it tonight in the dark. Apparently they had a similar incident the week before - which begs the question why didn't they increase security? I am heartbroken to lose the bikes and now I will have a long fight with the company to get reimbursed for something that $$$ cannot replace. Update 7/22: They say they are not responsible for items on their trucks while they are stored at their facility - so basically denying liability for over $10,000 of missing bikes. This is crooked and fraudulent - how they have a BBB rating I do not know. So, it is going to be small claims court for us I guess. Also, if you want to contact them during the moving process and you call their number they will not answer the phone unless you hit "1" and say you are seeking a new quote. Please save yourself the headache and DO NOT USE THIS COMPANY. Feel free to send me any questions, etc. I have posted pictures of the process but no pictures to show what they lost/stole in transit. :( read more

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Another 5 star review for the third time in a row I've used 680 movers!! This time was Ivan and Oswaldo. Very sweet guys, great sense of humor, and very attentive with the placement of furniture! Thank you both for making it such a light hearted experience! read more

Third time using 680 Movers and they were excellent as always. Showed up on time, took great care in disassembling and protecting furniture, and worked expeditiously to load, transport and unload all of our belongings. Got bids from five other companies as well, just to keep everyone honest and to be diligent in my research, and 680 Movers again had a very competitive rate. Stop your research and book them now. You won't regret it. read more

We used them again today 9/12/20. Fantastic! Quick, courteous, patient, understanding, safe, accommodating, trustworthy, thank you!! read more

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Totally not what I expected. Be careful with their beautiful stories and website. "You'll get $50,- discount"... I got 49,- discount on my invoice.. They will get you in the number of hours they'll write: I came from a Townhome with only 3 bedrooms, no washer, dryer or fridge or any other big items. It took them 9 hours ($259,-/hr) to move my stuff 40 miles away. They charged me 80 plastic tape rolls (!!!), and I swear, they only used a max of 20 rolls. I prepacked 80% of the goods myself. It took them minutes to tape, plastic and wrap a blanket around a laundry basket. WHY??? They were looking ways to write long hours for sure. They damaged my new home on the stairs, carpet and walls. They placed boxes in the wrong rooms, while there was always a clear text written on the box. Then the invoice... it was a killer... NOT what we calculated over the phone AT ALL. I paid the movers after 9 hours of work (they took a 1 hour break and I paid for that!!!), gave them extra money for al the hours. Then afterward I got a call to submit a Survey wich I did. I was going to receive an Amazon gift card. I never did. Instead, they told me twice to call Amazon and fix it myself. When I called their office the third time, the super unfriendly lady became rude and totally unhelpful. When asked to send me the gift card by regular mail, she didn't understand what that was and said they don't deal with USPS regular mail. They are a fraud, and cheaters and I will NEVER do business with them anymore and will advise people strongly to avoid them if they ask my opinion. read more

Women and children BEWARE! Scariest situation ever. One mover pretended to not speak English but suddenly could when asking why my husband wasn't there and whether or not he would be coming. Meanwhile another worker locked himself inside one of the rooms that we told him not to enter because we were still packing and then refused to come out. He got mad at US when we questioned why he locked himself inside our room and then he threatened to leave with what was already loaded. They upcharged before opening/unpacking the moving truck. We were totally taken advantage of and they outnumbered us in size. Frightening experience! Reading that customer Keyoila received a follow up after 9 months, and we did not after 13 months, is even more disturbing. Super unprofessional. read more

We had an appointment window scheduled on July 11 between 2pm-6pm. The movers did not arrive until 7:10pm. I understand that previous appointments can take longer than expected and push our appointment back, but it would have been helpful if we were at least notified on the ETA. We called the office around 4:30pm and was able to talk to someone quickly but they could not get ahold of dispatch. We called again between 5:15-5:40pm about 15 times and were unable to talk to someone because it would just keep ringing or go to voicemail. We finally were able to talk to someone again after 6pm and were told they would arrive at 7pm. We asked them to call us when they were on their way. Dispatch called when they were 10 mins away and then the movers called shortly after. Instead of providing a group of 2 to move items from a 1 bedroom apartment, they sent 4 to expedite the move. I am glad that they sent 2 more movers and they were able to move and unpack everything under the 3 hours. However, then we had to tip for 4 people instead of 2. The clear glass shelves to our bookcase was not brought to our new place and they had to drop it off the next morning. Also, the fiberboard backing and bottom base of one of our ikea bookcases was broken, which I will have to fix with gorilla glue and re-nail. I recommend that 680 movers implement either and email or texting system that notifies the client the day of the move and during the appointment window to notify delay in arrival, or at least pick-up the phone so we are not worried and have to call so many times. read more

The team of four guys wrapped our stuff up so fast! They kept anything from breaking and we couldn't have been happier! We moved into a big building and that was no problem for them - they swept all our big furniture in there no problem! Great job! read more

This is my second time working with 680 Movers, and the experience was once again OUTSTANDING! (Check out my detailed awesome first review below this one). Danny and his team helped me with a local move of 3 rooms of furniture I was giving to my friend, and they were super careful, efficient, and professional. Everything got reassembled with no problems, and I was impressed with how hard they work and how much they smile despite the heavy lifting! I will need to use them again for getting the rest of my stuff sent to my new home in southern CA soon, and I already know it will be an amazing experience! read more