I took my Jeep to many mechanics and they could not fix it. Dodge fixed it for me and it's working…read morewonderfully!!! It also came in cheaper than other bids. Service dept is awesome and actually trouble shooted problems BEFORE we ordered parts. They are fantastic to work with and I'd recommend them to EVERYONE!! And Abby carting me around was so helpful and awesome! Thanks guys Jan

Had a persistent check engine light in the vehicle I purchased brand new from here. After numerous…read moretries the service department finally figured it out. Anna in the service department is great. Had a great experience and would recommend.

I'm new in town and wasn't sure where to go. I ended up at Gem Auto for new brakes and some other…read moreissues. They did great work and communicated well. Staff was friendly . I Will be returning.

They made a few mistakes that led us to make a $6k decision on inaccurate numbers, then were…read moredismissive, blamed their suppliers, and refused to acknowledge any mistake or make it up to us. No complaints at all about their skill as mechanics, just make sure to get work clarified in writing first.

Absolutely horrible! I don't waste my time with reviews, but in this case it was absolutely…read morenecessary. I scheduled an appointment to have my differential fluid changed on my RV (Ford F-600 chassis) Showed up at 9am. I was told it would be an hour to an hour and half. 3 hours later they told me they had to run to Ford to get the fluid, which is less than 4 miles away. 30 min later they said it was picked up and it was on its way back, but I had just called Ford and they said nothing was picked up. I called them out on the lie and they admitted it was being delivered from Fremont Ford that is 2.5 hours away because it's cheaper. I told them next time don't lie, give the customer the choice. I would have picked it up myself, payed full price and been on the road hours ago. We have a 5 hour drive ahead of us and they knew that. We sat in the parking lot with our 2 dogs for nearly 5 hours. The waiting was disappointing. The lies were unacceptable. Would never go back.

Outstanding service!!! Had a leak in the return line on my…read morediesel. It was a Friday night at closing time. I called he said to come on by and he would look at my truck, 2 hours later I was back on the road. Can't thank you enough. I would encourage anyone to use their services.

Warren's came out to tow our van from Deep Creek Campground about 60 miles from Laramie up a few…read moredirt forest service roads. They got to us fast, helped us find a good shop in Laramie and even dropped us at our hotel. Oh--and the driver stopped to help another stranded driver on our way down the mountain. How's that for being good samaritans?

What a Great Group of people!!…read more While on a road trip from Marion, Ohio back to Fall Creek, OR we had some major car trouble. The transmission went out late Saturday night and my daughter and I were stuck. We called AAA and they sent out Warrens... and I am glad they did! We required towing and storage for a week until the transport company could get my ride home. The manager and Owner worked out a GREAT deal for the extended storage and assisted in getting it loaded up when the transportation company arrived. Stuck in the middle of Wyoming and backed into a corner it was so refreshing not to be taken advantage of. We were treated fairly and with respect by the management and driver. Highly recommend!!!!

For the last 3 years we have been taking our 3 Jeeps (97 Wrangler Sport, 21 Wrangler Rubicon, 23…read moreRubicon Gladiator) to Advance Automotive for all of our needs. From the standard lube, oil, filter changes to more serious trouble shooting and wire harness repairs, they have always done a first rate job, quickly and at a very reasonable price. They are always very professional, friendly and respectful.

So to start off. on April 7th I called advanced for a quote on an engine cleaning and tumbling…read more they gave me a quote of 120$ I took notes on this and compared it to places in my general vicinity. i told them I'd look for a plate for the engine but just for the time being, I wanted a hot tank and a tumble. he told me it would be a week or so due to employee circumstances. Completely under stand it, stuff happens. between the 7th of April and the day I picked it up on the first of may, they contacted me twice the day before it was done and the morning of. communication problems again I get it. stuff happens, where my problem comes in. On the afternoon of the first of may I headed in and was very respectful to the service manager behind the front desk. He told me it would be approximately 243$ aka double what he first quoted me. This was given to me without any reasoning or justification. I asked him about it in a respectful manner mentioning that when I called 4 weeks prior I had noted he gave me a quote of 120$. He immediately throws away the 243$ repair copy and changes his price on the computer to 120$. then he askes me "do you go to the tech here" I replied with "yes sir" He then tells me "that makes sense all you kids do is b*itch and complain". then proceeded to tell me I don't know the difference between a quote and a final statement. Im not sure if he gets paid on commission or salary with a bonus but regardless talked to anyone let alone a customer is unacceptable. then trying to upcharge me on a job that was extremely small. I was planning on bringing other work there but since this interaction I will NEVER recommend anyone to there service. looking back I should have drove down to Colorado. After that interaction I asked for the owners number and he happily gave me Leonards name and number and told me "feel free to call him he will agree with me". I left Leonard a long voicemail right after explaining my incident and it being 4 days later he has not tried to contact me other than there automated customer service text. I would love to speak to the owner call or in person. the ball is in there court. advanced automotive doesn't care about students or there customer service reputation here in Laramie. Along with ALL of this I will be informing every student that atends wyotech to not bring there business here. And there is no way they can have almost 600 reviews on there website while having 6 reviews on yelp. One having a "4.8" and the other being a "3" Ball is in your court Leonard.

I was camping in the Snowy Mountains and knocked the front end of my RV out of alignment. I found…read moreonly one repair garage in Laramie with an alignment rack large enough to handle the alignment. The guy behind the counter was lacking in the local Wyoming friendliness I had come to expect. In the two hours I sat there, I watched numerous locals pick up or drop off a vehicle. He was friendly and engaging with each of them, but not the new customer sitting in the lobby for two hours. The alignment technician determined a bushing needed to be replaced; the total cost was 528.93. I thought it was expensive but agreed to the repair. When it came to payment, the closing experience showed little appreciation for the 528.93. They told my wife the bushing on the invoice was not the part they put on the RV. They had used a different bushing. They didn't change the part number on the invoice; the guy just wrote it on the alignment sheet. I was curious about the difference in the cost of the bushing they put on the RV. I called the NAPA store where the part came from. They charged me 245.99 for the bushing; that was on the invoice. When I gave NAPA the part number of the bushing they put on the RV, the cost was 19.97. They had overcharged by $ 226.02. I called the owner, Troy Trujillo, and explained the situation. He said there was a lack of communication between the technician and the front desk. He refunded me the difference. There wasn't much empathy for the 226.02 error on my bill. It was a poor experience from start to finish. I would not recommend them.

Thank you to Kaleb & Daniel for showing up for me for a tire blowout on the I80. made it here very…read morefast & got me out of here very quick. thank you guys for the hard & dangerous work you do showing up to these calls on the shoulders of the highways. If you ever have any tire or truck problems please give this company a call they will 100% show up for you. I had a pic of Daniel & Kaleb but it unfortunately got deleted from yelps UI

I don't have the words nor space to fully describe our experience with MnM Repair. We were stranded…read morewithout any options, 3 hours from home. The hospitality and generosity that we were given was second to none. Chad and Toni were honest, communicative, and straightforward. They took care of us like we were family. I would recommend MnM Repair to anyone. Frankly, I would consider driving the 3 hours to see them for any vehicle issues - that's how much we trust them. Thank you both again!

I was on the side of the road with an empty radiator and no coolant on a Sunday…read more Called many companies. The one to come through was MnM. Thank you. I've saved your number.

Great mechanic! Klaus takes lots of pride in his work and does a thorough and excellent job. I…read moretried the other import auto repair shop in Laramie with very disappointing results. I would recommend without hesitation.

Untrustable shop! The worst experience I've ever had with a mechanic. We live in a small town and I…read moredont know why they did this gamble with their reputation?!! Here is the story: I got an appointment for a regular service on my Mercedes 2011 E350 with 120k miles 2 weeks ago. I asked about the cost of service and been told "we dont know and need to check what Mercedes instruction is". Fair enough. I left the car with them yesterday morning and havent received any update until I called them today at noon. They said "we have been working on your car yesterday and today and it'll be ready late this afternoon". Anyway, I went there at 5:00 pm and been told that it takes time to prepare the worksheet!! Come back at 6:00 pm. When I asked about the cost, I heard we dont know yet! When I went back the first thing they showed me was a screen on the computer that shows different services for Mercedes cars and some numbers which he explained as the labor cost "if you take your car to dealership" and said "it will exceed $900-$1000 just for labor". Very nasty trick to throw a high price for a psychological shock and then hit you with lower price with relief. Anyway, he put $537 bill in front of me and said "thats half of dealership charges!" When I confronted him about it and asked why you didnt tell me the cost and you shouldn't do things without consulting with me (customer), he said "you didnt say you have a LIMIT so I fixed your car". WTF does that mean and how does this justify a fat bill??? To be clear, my car was not broken and it was fully functional with no significant problem. At the end he lowered the bill to $388 but its the worst way of doing business. As a first time customer, my experience was horrible and I found too many red flags to not trust this shop.