Great quality products and the best customer service I've ever experienced. There have been several times when I've had problems with my glasses in regards to it bending or me being allergic to the material, but Richelle was sure to help me out as much as possible. It's clear that quality assurance is a priority with this store. read more

I LOVE 9 FIVE. Just bought my second pair and I absolutely love them. Christine helped me out and she was wonderful. She helped me decide between 4 pairs on which ones I likes the most! Zack also helped me locate my prescription over the phone and was very nice. Thank you guys so much. I will of course be back soon. read more

I'm going on about my 5th pair of 9Five shades, and they're ALWAYS on point and hold up well. Great styles and attention to detail. Tiffany helped me out on my last purchase and their customer service is stellar. read more

Came here to get prescription glasses. Samantha helped me through the whole process. And was extremely help full. Would definitely recommend coming here for some dope glasses frames! read more

Awesome glasses great quality highly recommended perfect for any occasion. Carisa was a great help

I love this store, so many styles to choose from I can hardly decide!! If you ever need help with anything while you're there, just ask Destiny, she's super nice and helpful!!! read more

Always on top with the freshest styles. The glasses are solid!! They didn't skimp on the product design and quality. Highly recommend them for your next shares or perscription. Josh is always on point. Good peeps! read more

Destinee is very friendly and helpful with finding the perfect frames. Destinee helped with getting the frames prescription, very fast and efficient. Great quality for a great price! Definitely recommend read more

Tiffany and Destiny are holding it down at the new 9Five in Otay Ranch mall. It was a nice surprise stepping out of Macy's and seeing the store (the hubby was stoked). Store is clean, modern and very presentable. Welcome to east Chula Vista 9Five!!! read more

9five Eyewear - Come one, come all! 9Five is now at Otay Ranch mall. - Eyewear & Opticians Near Me - San Diego, California

Went here with my mom to pick out some frames. I originally got my own pair from here so my mom liked them and wanted the same ones. Unfortunately they discontinued the ones I have, but Samantha helped my mom and I out and we were able to get my mom the perfect pair! Great customer service, Samantha was really helpful and patient read more

9Five is my go to spot for glasses and sunglasses. 2 Chainz is the one that put me on when I saw his most expensivest sh*t awhile back. I was like okay I know I've seen this brand before and realized I don't live too far from the Otay location so when I bought my first pair of Del Rey's awhile back I fell in love and it was over I developed quite the amount of 9five glasses collection. Their designs are very dope, they have a very clean aesthetic, and they're versatile whether you want something subtle but classy or something a little more on the swaggier side they got something for you that's a vibe for sure. Christine is chill and has always been really helpful when I have bought pairs for me or my girlfriend. Also just a little quick tip 9Five does take insurance for any of those who were wondering. read more

A big S/O to nick, you're the best! Thank you to reaching out to me on my last review about my problem and getting my glasses fixed ASAP. That's the S****** I DO LIKE!! #bestcustomerservice read more

Stop buying Ray Bans. Just stop. The world has much better glasses to offer, and you will see that when you come here.

First time coming into this location! Shout out to Destinee for helping me with which watch to get (I was hella torn between the rose gold or black). Deffs coming back again! read more

This store, this brand, and the product never fails! Christine was so helpful and made the process of selecting a new pair of prescription glasses so easy. This was my second pair of prescription specs from 9Five and I couldn't imagine going anywhere else! Thanks 9FIVE, for the great customer service and shopping experience. read more

Theres so many great sunglasses to pick from...its like a sunglasses wonderland. Staff was great and attentive and always there to help

Best selection in San Diego, best quality glasses, best customer service from miss Christine!

Came into the store and was greeted by Samantha. She was so sweet and told us all the promotions. The store is kept very clean.

Destinee was very helpful. I was sold on getting a pair of glasses right away. I got a pair of prescription La Jalla glasses. I will definitely go back for another pair at some point. Hopefully the experience will be as good as this time around. read more

The sweetest worker Christine just helped my husband get a new pair of prescription glasses! Super helpful on which frames are best and made sure we are happy. read more

Great customer service and very unique styles of sunglasses and glasses. My cousin and I came here and couldn't stop ourselves from purchasing a pair of sunglasses! read more

Best sunglasses! Best customer service! Love shopping San Diego brands! Christine made sure my glasses fit perfect

Great shop and selections. Josh was very helpful and set me up with some sweet shades. Highly recommended.

Destinee was super helpful and sweet! The store was super clean! Thanks for your help!!

Great Service from Samantha! She was very helpful and informative on there different style of sunglasses! We came away with 2 pairs! Thanks 9FIVE ! read more

I've always liked the selection of sunglasses that 9five offers and when I found out there was a 9five location in otay, I was thrilled. (Have multiple pairs of 9five sunglasses). Went to this location and I received great customer service when I told them I wanted to switch over to polarized lenses on a pair of my sunglasses. The time to switch out the lenses was quick and the price was reasonable. I would recommend this place to anyone who's looking for some new shades or frames! read more

Came in here and Destinee was super friendly and helpful. She made my first prescription frame purchase really easy and fun. Can't wait to get them! Thank you! read more

Came to the store and was peacefully greeted with a big smile by Samantha. Was eager to help me and answered any questions I had. Ended up buying a pair of sunglasses ! She gave a deal I couldn't refuse! Thanks Samantha ! read more

Carisa was amazing at helping me find the right glasses! She knew everything about the coolest styles that are in right now so definitely a 10/10 worker to ask when choosing the right pair. read more

I had a great experience at this 9Five location. Christine the sales rep was friendly and very obliging guiding me to my purchase. From 1-10, I rate this service a 9Five! read more

Service was great josh was a big help. Great product and great people. Definitely reccomend.

great customer service from carisa! she was very sweet and helpful with choosing sunglasses for my boyfriend and I! :) definitely will come back here for my next pair of glasses, thank you! read more

I was super excited when this store opened, and even more excited when I came down today to buy my third pair of 9 Fives. Destiny is super friendly and helpful, great customer service! Def recommend! read more

being a san diegan, im a long-time fan of 9Five. im always confident that my money will be put in to good use because of 9Five's dope and quality merch. so i had an issue w/ an item and decided to e-mail 9Five's headquarters. i received a quick reply from Nick M. w/ relations. he went out of his way to find me a product as a replacement and added a couple of small goods as well. i received my merch 3 days later and felt completely satisfied. 9Five is a great example that businesses who provide quality merch and VALUE customers still exists. i had no doubt they'd take care of me and make things right. #stayingclassyforsandiego read more

Long story short, I bought a pair of Black Caps LX yesterday before work & was in such a rush I didn't notice that the Floor Model was accidentally boxed instead of the brand new pair. I called prior to coming in today & they took care of me no problem (w/ receipt in hand) and exchanged it with a proper pair. S/o to the 9Five squad for being awesome read more