I live in the North Shore area and I found these people to be extremely rude and difficult to work with. They serviced my automatic pool cover in the past, including replacing the pool cover few years ago (different home owner at that time), and when I asked them for the details of the cover (brand, size, etc), they outright refused to provide it to me because they did not want me to "shop around". I did shop around for better pricing, and I can say for certain that they are way overpriced. They are also very pushy in terms of buying a new cover and selling their products. They wanted me to commit to buying and replacing the entire cover, which has no defects. I had another very reputable company come to my house to evaluate the pool cover and they said it does not need to be replaced. The person I spoke to over the phone was one of the rudest people I have had the displeasure of speaking with. Save your time, money, and patience, and go with another company. read more

Worst experience ever!!! This company has the worst customer service I have ever dealt with. I have never felt compelled to write a review but I want to save you from this company. This process has left such a bad taste in my mouth. It over two months to get a new pool cover. If waiting was the only issue that would be fine but the whole experience was horrendous. The owner is horribly abusive to his staff and yells and him constantly while working. When installation was complete it worked three times before it was inoperable again. The owner completely blamed us for this and would it took another week and Half before he came to fix it. While he was here fixing it he refused to accept any responsibility on why it was not working. He was verbally abusive to my 21 year daughter who was the adult at home this day. Also, He will and will nickel and dime you to death. Our final bill was over $300 more than original estimate. Read your estimate carefully and offer to throw your own cover away yourself to save yourself a load of money. Overall... a horrible experience and I hope to never have to deal with this company again. read more

This place is a complete rip-off charge me $90 to install a $15 switch then they were supposed to call to inform me how much it was going to be so I could decide on whether to rebuild it and they never did stay far away read more

A-1 Midwest Enterprises is a disreputable company. They billed for a part replacement without showing that anything was actually replaced. They even charged $2 each for screws. Most of all, they promised on the phone we could pay over time, and we did pay most of the bill right away, but then they sent a bill saying a lien would be filed if we didn't pay the rest immediately. Woody also spent a lot of time socializing, and claimed that time wouldn't be charged, but it was and he would not adjust the bill for this even after he promised he would. read more