This was my first time renting a storage unit, luckily Maria was there to help. Her customer service couldn't have been any better and she helped me from start to finish! Thank you Maria! read more

Really disappointed. I was a previous customer for 6 years, then left when I moved. Came back and got a new unit for myself and my mom barely 2 months ago, and they are already raising the rent on us for both of our units by $100 a month! This feels very bait-and-switchy. When I called the manager to talk about it, she just kept repeating that they were month-to-month, as if that excused it, and that an increase in month 3 and month 8 were normal. That would have been really nice to know before we signed up, especially considering the first time I rented here my rent only increased twice IN SIX YEARS. This has never been their standard business practice until now, and I'm really disgusted to see them pulling this BS on their customers this time around, especially with the economy being so bad and people are barely scraping by. Giving 2 stars instead of 1 because the male employee who works here is always very kind and helpful, and I genuinely DID love this business as it was run very well in the past and its always been very clean and safe, but they took advantage of me this time around and I just really do not appreciate it, especially having previously been a happy, long-time client with only positive experiences before this. Its insulting and takes advantage of both me and my mom during a vulnerable moment in our lives. Once again, another business corrupted by prioritizing profit margins over people. Surprise, surprise. read more

Friendly & fast customer service. Maria & Rosie are very helpful and sweet. I was shown a couple storage units as soon as I walked in the door. Great atmosphere! read more

Maria is awesome! On the first floor of 3 story building don't need climate control to stay relatively cool.

Great experience! The facility was clean, secure, and easy to access. The staff was friendly, helpful, and made the entire process quick and stress-free. Definitely recommend A-1 Self Storage! read more

This facility is A+++++++!!! Super clean, great location, units are excellent condition, plenty of lighting....best of all, it's the amazing helpful staff. I'm a pro storage tenant, it's the best place that I have seen in my 20+ year of renting offsite storage. read more

A very clean and newer facility that provides excellent service and security. It is located right outside a plaza that includes Target and has convenient parking as well as a fair sized loading/unloading area, though if it is a busy day, it can be a bit challenging. The employees here are friendly and happy to assist, though from a price perspective, this location/company is a bit expensive. They use "dynamic" pricing and if you're lucky, the price will only go up every 3 months since they aim to maximize profit. Even long time steady customers still get gauged for increases under the excuse of market pricing going up. While I like the facility, just don't appreciate how they do business and would rather turn over customers/units than keep good clients long term. read more

Great place and excellent service. Everything was very clean and well-maintained, which made the whole experience even more comfortable and enjoyable. The staff were friendly, attentive, and made sure all my needs were taken care of promptly. I really appreciated the attention to detail and the welcoming atmosphere. It's not easy to find a place that combines cleanliness, professionalism, and great customer service so well. I will definitely recommend it to my friends and would happily come back again in the future. read more

A-1 Self Storage - Lobby - Self Storage Near Me - Alhambra, California

I had a great experience with A-1 Storage. The service was quick, friendly, and stress-free from start to finish. Maria was especially helpful and upbeat. She took the time to understand my needs and made sure I chose the right unit that fit both my budget and what I was looking for. I truly appreciated her positive attitude and professionalism. I would definitely recommend A-1 Storage to anyone looking for an easy and pleasant storage experience! read more

A-1 Self Storage - Great friendly service - Self Storage Near Me - Alhambra, California

Everything was great, easy to move in and great customer service. From the jump they were very helpful getting all my stuff moved in also very clean read more

All hail, Maria! I am so lucky that the folks at this place are both professional and really wanna help us out all the time. I've come back after more than a few months. It's been actually almost a year and they're willing to go through and look at all the receipts and billing to try and help me ensure that I can claim the cost of using this place due to a tragic accident that forced us to put a lot of stuff in the storage unit. You should definitely consider using this place versus many other choices in the Saint Gabriel Valley. read more

A-1 Self Storage - I recommend this place beyond 100%!!! - Self Storage Near Me - Alhambra, California

Great experience from the very start. Maria helped me from the beginning to set up my unit. She walked us through the building to help us get to it. Thank you! read more

Kevin and Maria were great helpers, they got me a 5x10 unit super quickly. Gave me lots of options and overall great experience and service.

Maria was so helpful and informative! The place is clean and set up for easy access. Also very safe!!! read more

A-1 Self Storage - Storage Facility - Self Storage Near Me - Alhambra, California

Great experience! Good value and top customer service. Would highly recommend to anyone in need of storage in the area.

Rachel (call center helped me so much), and Maria was super helpful at the front desk and getting me settled in!

I'm new to self storage so maybe this is a me problem and common practice but it caught me off guard. I signed a month to month contract at an agreed upon rate with them, received my move in special the first 2 months, and now they are raising my rate in the 4th month. Maybe on me for not asking when they would raise my rate. I assumed it would be annual. There should have been some transparancy on their part to let me know they could immiediately raise it. So the deal I got and agreed to really didn't matter much unfortunately and this is why I give 3 stars. The facility itself is very nice and clean, so no issues there. Just annoyed they got me in, and then almost immiediately bumped my rate up. read more

Easy going staff. There's a special one first month! Check by often, as supply of rental varies read more

District manager reached out to me and heard my concerns. She explained what possibly happened and offered a solution to remedy the problem. I know she probably has many things to do in her day so I appreciate that she took the time out to contact me and figure this out. Multiple rent increases. I had a rent increase in March of this year of $10 (2025) and now I'm being hit with another one for $30 after moving to a larger unit. That's on top of the rate change. The employee said it was because all units get hit with an increase after the first three months. The first increase came 6 months after I moved in and the second came exactly a year from the first increase. I want to stress the fact that I don't blame the staff at the location since this has to be at the hand of corporate but this will make 3 rent increases since I initially moved in of August of 2023 with two happening in the same year and while I can understand there could be an annual rate increase it doesn't bode well when they are repeatedly trying to increase your rent every chance they get. read more

Excelente servicio, storage super comodos y de buen tamaño, el personal super eficiente, super recomendado

Update: since the business doesn't believe me because they couldn't find my Yelp name which isn't my real name, I'm adding a few screen shots of them calling me and leaving messages in the 9 am hour. I think we can both agree we don't want each other's business I've blocked the number and thankfully the calls have stopped. omfg stop calling me. this is harassment. i never gave you my number. its really creepy that i said i'mnot interested and you got my number from caller id and have called me at 9am every day sunce friday. you called me at 9am on a sunday moring. i genuinely hope your children hate you. leave me alone. i have already spent all my bright shiney money on a different storage facility because you keep harassing me. i will tell anyone who will listen never to go to you. leave me alone before i take legal action. its unprofessional, creepy and in very poor taste to keep harassing someone. if your business is failing, this is why. leave me alone for the love of all that is holy i genuinely hate you so help me i will picket your building if you keep on read more

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Fast and friendly service. Great location. Easy to speak with tour was amazing and all fees were clearly stated.

Loved it! Kevin was so friendly...we got our space for 50% off for the first 2 months. Very convenient and easy to access. We were in and done within 20 minutes securing our unit. It's very clean, and secure. Very happy! read more

Super easy sign up process. Very clean property. Ashley and Maria were great help! Highly recommend

A-1 brought me peace at a time where I had nowhere to turn to... that sounds dramatic but honestly they were peace of mind. From my initial call to actually renting the unit all the way to the end, I had an amazing experience, my belongings felt secure, I had easy access to getting to my things, the facility still looks brand new, clean, etc. after I think 10 or so years. Staff were very friendly and helpful, and I felt safe having to access my unit alone. Highly recommend if you're in search of a safe and clean storage space. Shoutout to Kevin who initially showed me the unit and got me all setup! read more

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I had such a wonderful experience here today because of Kevin as well as Ele Sato-Tellames. They were both so sweet and kind and also provided me with top notch stellar service. When I arrived at A1 Kevin also made sure that all of my wishes were met as best as they possibly could and so I am more than happy now with my final result and so so thankful for his efforts to get me exactly what it is that I want :) I also met Maria the manager and she is a sweetheart as well. So glad I signed up with A1 out ! read more

Customer service was great at this location. Had a unit a few years ago and came back to rent a unit again. Susan was very helpful even though this was not her usual location. read more

It is in a great location in Alhambra and well designed building. Very good security system. Clean all around.

I've been renting for over 5 years now. Last week was the first time in over a year that I visited my storage unit to find a lot of mouse droppings and some of my items chewed up. I reported it and went back on Friday 8/7 to meet up with Kevin to take pictures/videos and confirmed infestation. It's been almost a week now and nothing is being done nor has our messages been followed up since then. My unit is on the 3rd floor, no food, and most items are wrapped up in plastic, even furnitures. So I've also advised them to notify my neighboring units as most likely the rats/mouse may have infested or come in from other units. Very disappointed with the effort or should I say the lack of, to rectify the situation. read more

A-1 Self Storage - Damage by rats - Self Storage Near Me - Alhambra, California

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Clean and organized. Price is reasonable. Very secure by using key pad to gain access to only the floor to our storage unit. Would highly recommend it. read more

Thank you for help Maria it's nice to find people that are willing to to us know days I will definitely recommend it

I rented here for the past six months. A recent rental increase made me reevaluate my goals, so I left. But this is a great place to rent a unit. Kevin is especially one of the best sales/cleaner/customer service workers they have. So, thank you Kevin for doing a great job! read more

Very clean and professional. Have cameras everywhere which make me feel safe in leaving my valuables in storage.

Been renting a storage unit here for a couple of months. The building is super secure and clean. Every renter has their own dedicated code for the building and will only allow you access to the floor your unit is on. They provide carts that are convenient when taking things in and out of the unit. I feel confident that my belongings are safe and secure here. read more

We rented storage space here for three years and became more and more uneasy over that period. After we had rented for two years, one morning we left two boxes outside the dumpster, which is locked. I received a bizarre threatening phone call telling me that they had looked at the video and determined it was us and they would toss out stuff out of our locker if we did it again. That was the beginning of the end. We would go in early to sort through our locker and run into iffy characters every time, such as homeless people hanging out in the bathrooms for long periods of time, locker doors smashed in, and puzzling scenarios that left us thinking for sure people lived in some of the lockers. I moved over to StorBox and wouldn't go back to A-1. read more

Kevin is a super friendly and knowledgeable fellow - he made our experience super easy and fun!

Finally moving my stuff out of storage after a year, but happy to say this storage facility was great! Very friendly staff, clean and secured building. Prices in range of a normal storage but if it's a difference of a few bucks I'd rather store here, thank you A1. read more

Maria and Kevin made it so fun to sign up for a space here. Facial masks did not hide their joyful personalities. Thorough customer service and a clean facility for cleanliness and safety. Thank you Guys! read more

Evelyn was very helpful , she showed us around and helped me pick my unit. The units are better priced than public storage. They sell boxes and other moving essentials. The place also smells really clean! It opened a little over a year ago and everything is brand new. Units are air conditioned. read more

Moved here after a DISASTER with Public Storage - just wished we had moved into A1 in the first place, yes a little more expensive but the CLEANLINESS and PEACE of mind is woth it . Location is great - security it top notch and the staff are FANTASTIC! read more