STAY AWAY FROM ABOVE & BEYOND POOLS in NAPLES! The hurricane flooded our pool, ruined the equipment. We had used Above and Beyond pools to clean and maintain our pool. After the hurricane we had them do repairs at a cost of $15,104.78 to "completely drain, sanitize and refill the pool", replace the gas heater, motor pump, salt system, screenlogic pool control, and spa switch and paid them in full. The day they were scheduled to do that work (Dec. 12, 2022) we had a medical emergency so we were not able to be here. We were never provided photos of the work done, or the condition of the pool - when it was emptied, or when it was refilled. I asked if sanitizing is the same as acid washing and still have not heard from them. In Feb I fired A&B pools from maintaining my pool because they were not doing a good job - it looked bad, the tech never showed up half of the time, and one time when I did have contact with him he said he couldn't vacuum the pool because his equipment was broken. My husband felt sorry for the guy even though there were problems with A&B; the tech said he was going to be fired, which he was in January. Collier County Utilities contacted me in March because of our extremely high water usage (since December 188k gallons!) Had a plumber check the entire house for leaks, and a landscaper check the yard and sprinklers - both were fine. My builder checked the auto fill - which A&B pool neglected to check and it was badly broken and constantly running - so that was a major part of the water problem. Then had the auto filler replaced by a new pool company who also replaced the leaking filter - something else A&B neglected to take care of. The pool is badly stained and that should have been corrected with the cleaning by A&B pool. Finally, to be sure all leaks were corrected, had a leak detection company check the pool. The part A&B had worked on that I paid for was leaking. In addition, pointed out something inside the pool - white circular spots in several places in the pool, one on the steps. These probably were there when A&B did work on the pool, so they failed to remove them properly, and never mentioned it to us. I've been told now that I may need to acid wash the pool, or even resurface it to remove these and have it look clean again! I have called A&B pools numerous times since March and left messages asking about "sanitizing", and informing them about the leaks and the high water usage. No call back from them. Then, I wrote a letter to A&B on May 26, 2023 to ask what "sanitize" meant, tell them about the leaks, and the high water bills. They have NEVER called me. All they do is send a bill telling me I owe them $1650. I got another bill from them today (with the words OPEN UPON RECEIPT written on the outside of the envelope) - no mention of the leak. Their incompetence has cost me $1560 in wasted water plus I still have a leak I need fixed from their shoddy work so I will have to pay someone else to fix that! I may also need to spend anywhere from $5k to $40k depending what the decision is about the spots they left in the pool. My neighbors had the exact situation with their pool and they do not have the spots in their pool or any problems after from their pool company - different than mine. The A&B so-called cleaning of my pool had such a terrible result that it is costing me way more than it should have! They are a horrible company! read more

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I am sooooo glad I called Aaron to help with my pool. I had him come for a one time service, as I was having issues with a lot of fine debris in the pool. He and his wife came over to take a look at my setup, gave me a free quote, and spent a good amount of time talking about any questions I had. After he did the work, he let me video him so that I'd have instructions on how to best maintain the pool going forward. Ultimately I want to be the one to take care of my pool, so I appreciated that he was willing to do a one-time service and educate me too. And I'm glad he allowed me to take video, with no issues, so that I could refer back to it at any point. He also said to feel free to call him again if I forget anything or have questions. I can't recommend him enough! If I could, I'd give him more than 5 stars :) read more

A&B Pool and Spa's - Nice and clean pool! Thanks Aaron!!! - Pool & Hot Tub Service Near Me

WARNING ! DO NOT USE THIS COMPANY! I had weekly pool service with this company and one of the technicians turned off my pool filter. I simply called to find out what was wrong and they started being Rude and disrespectful saying that they didn't do it and will not be responsible! I was completely shocked! I went outside to take pictures and noticed that my pool jets no longer worked as well! This company DESTROYED MY POOL AND COMPLETELY LIED ABOUT IT AFTER IT WAS ALL ON CAMERA! DO NOT USE THIS COMPANY! I really believe that there reviews are NOT real at this point! read more

I can't say enough what great service and customer service Aaron provides! I would recommend him to anyone who needs help with their pool! Reasonable prices and just a really personable guy! read more

We had a pool company that neglected our pool for a month and A&B pool and spa added us to their schedule that day and came out a second time in that week and even after just 1 time it was almost clear. They had our pool back to good and fixed a leak and it is running great and perfectly clear. Would highly recommend this family owned and operated company! They go above and beyond and take care of your needs immediately. read more

Aaron came over and saved us $999 for a repair also cleaned our pool and did an amazing job! We now switched to AB Pool & Spa for all our pool needs and service!!!! read more

Does great work! Turned my green swamp (several years worth of neglect) back into a beautiful blue oasis.

I have a new pool and was confused on the chemicals. Hired A&B Pool and I have no worries any longer. They do the cleaning and the chemicals for me and I get to enjoy the pool. Definitely recommend read more