Bought my first home on Dec 31 never ever had I ever had to deal with underground pools so this was…read morea first. My pool was severely dirty and turning green. Within a week he made it perfect and also fixed my timer. Found him on yelp and asked for a quote not only was he quick responding but customer service was great he went above and beyond and was very thorough with what he saw and what was needed. He is very reasonably priced and very affordable I'll recommend him anytime his work ethics were spot on. Thank you for getting my pool back to splashable!! Lol

Been servicing my pool for about 18 months now, never an issue and on top of things if something…read morebreaks. Highly recommend this company for your pool needs.

Very professional . They was very neat clean and there prices are in point …read more They also not only install 20 pool panels but also clean my pool and filter and vacuum the bottom of my pool . I will use them again in a heart best .

I was left speechless last Wednesday when my pool ended its pump time. I let my dog out and she…read morestopped at the skimmer cover. I went to see why she had stopped at the skimmer, and I pulled the cover and the basket. I found a dead frog in the basket. That is after reading the report that stated the basket had been emptied. I texted the service person and he state that the pool was left perfect. Then he stated that he would cancel our check. I guess that I was being called a liar. So be aware that this pool service may not be as reliable as the reviews may lead you to believe.

I first used Fratelli for a pool equipment issue. Where other services did not return my calls…read morepromptly, Fratelli Pool Service office staff was professional and the service staff that performed the repair was knowledgeable and efficient. I changed to their weekly pool service and this is the first year in many I have not had an algae bloom or any skin irritation. We have an older chlorine pool and they keep it clean, swept, and in balance. I am home sometimes when they are here and see them checking the chemical levels. They have been honest with providing services, arriving at nearly the same time each week and my pool stays beautiful. I am very pleased and believe I get good value from them.

Best pool cleaning company. Always on time. They don't just rush around. They take their time to…read moremake sure everything is perfect. We love this company. Highly recommend!

I needed an emergency cleaning, and my pool service was closed for the weekend. Supreme Pool…read moreServices answered the phone on Saturday afternoon, and had a tech working on my problem within an hour. He did a wonderful job, totally cleaned up the disaster I had from our deck being power washed, cleaned my filter twice, because the problem was so bad, and started regular weekly cleaning on Monday. These guys are genuinely 24-7 with their service.

Great Experience! I can highly recommend. They send weekly reports. Good communication and…read moreprofessionals.

I normally don't leave negative reviews, but our experience with Blissful Waters Pool Company was…read morebeyond frustrating. The owner, Jason, was extremely disrespectful and dismissive throughout the entire situation. Looking back, I should have trusted the negative reviews I saw before booking with them instead of brushing them off. One of their pool technicians came out on Monday to inspect our filter. According to Jason, the filter was inspected but not cleaned or serviced. He also stated that at the time of inspection, there were no signs of leaking or damage after the technician left. The very next day, we noticed a leak coming from the filter area. When we contacted Jason about it, instead of taking any accountability or even considering that something may have happened during the visit, he immediately claimed the unit was "old and broken" and needed to be completely replaced for $1,700. How does that make any sense? One day the filter supposedly shows no signs of leaking or damage, and immediately after their technician visits, it suddenly becomes "broken" and needs a costly replacement? Jason completely disregarded the obvious concern that something may have happened during or after the inspection. The lack of professionalism, accountability, and respect from the owner alone is enough for me to never use this company again. I would strongly recommend others do their research and proceed with caution before hiring Blissful Waters Pool Company.

I engaged Blissful Waters to provide my weekly service about a month ago. I've owned my Orlando…read morehome for more than 25 years and since Blissful Started to provide service, my pool has never looked better! Jason and James are professional, on-time, and communicative. For the first time in my time in Orlando, I don't have any pool worries! Pricing is quite reasonable for the services provided, but Blissful Waters goes beyond providing the service requested and makes excellent suggestions to improve how my pool is maintained. Living in such a hot climate, I am well familiar with the weekly need to add water to our pool. Even before I had engaged Blissful Waters, Jason suggested that I get a hose bib timer so that his team can take care of adding water each week. I did not know that hose bib timers existed or that they were so affordable. Adding water to my pool is one less thing I need to remember to do, because Blissful Waters takes care of it for me. Each week, I receive via email an excellent summary of the services performed, including a photo of the pool. If I have questions, Jason is just a text away. Quite simply, I am thrilled with the service that Blissful Waters Pool Care provides!

Excellent service at a reasonable price. Andrew has been servicing my pool for 4 years and I am…read morevery pleased with his performance.

Sundance is the best pool service company I have ever had after 35 years of pool ownership. Andrew…read morealways shows up when he says he will, provides prompt responses to my concerns, and does a great job keeping my pool in tip-top shape. He does not try to run up the bill - rather he provides suggestions based on his experience and explains the pros and cons. Plus, he is just nice to deal with!

They are very responsive and the gentlemen from Brazil fixed our pool water quality issues and…read morerecommended we remove out plants near the pool to prevent insects from getting into our pool. I would recommend them to ensure your pool is operational as it should be.

This review was edited due to the Owner requesting me to include the whole texting conversation in…read morethe review. I did stop entering the conversation when I suggested he read Yelp. Comments after that were talk of Lawyers and Libel suits if I posted untrue statements. As you can see here, there is no slander or libel, just the facts of the text conversation so to show both sides. Not so sure about the service, i didn't get that far. I was treated horribly by Tim via Text after informing him that my dog was very Ill and ultimately passed away. He was upset I didn't return his phone calls to set up new service and left me the following text message after I asked him for a Chemical Only plan. ME::"Hi Tim,...Sorry it took me so long to get back to you. My dog has been very ill and ended up passing away a few days ago. I would like to have you for my Maintenance. Do you happen to have just a chemical Service or is it just the complete service?" TIM::"Hi Michelle- Sorry to hear about your dog. we do offer a chem only service for $50 you get all chems each week and one filter cleaning a month, or our full service as stated before is $80." ME::"That sounds good, When can u come out? I will have to leave the $ with my sons or or send you a bank check out today." TIM::"I will be in your neighborhood Fri. do you want chem service or full service.?" ME::"Can you tell me what's included with the full service again please?" TIM::"Vacumming each week all chems total brush down of the pool netting the pool and a filter cleaning every other week." ME::" Let's go with the chem service for now if you don't mind." TIM::"It's your call, but going forward, i'm going to need better communication because when we were originally supposed to start your pool, i tried contacting you guys several times to be ignored and waste my time and resources trying to get in touch with you. Is this going to be an issue? ME::"Wow...disregard this request, I will find someone else." ME::"I don't reccomend speaking to potential customers this way!!" TIM::"I don't mean any disrespect Michelle but you cannot deny the fact that I did try very hard to get in touch with you and was hung up on more than once. And I left several messages on this phone# for you only to not have a courtesay call to say sorry there was an issue." I will not apologize for dealing with my families needs in time of a pet's death. I was concerned about speaking to the "Pool Guy". I had other priorities. I only remember hanging up on you once and that was because we were on the way to the Vet's office with sick dog and not only did I not want to talk while driving, I was preoccupied. You kept calling.....so I answered and hung up. When the first one or two calls were not returned, most professionals would lay low and wait for the customer to call. I don't like being talked to like a child from a hired hand!! So, Caroline, does this fulfill your request of the the whole conversation? And yes, I do reserve the right to not answer my phone when it is not convienent for me to answer, just as it is my right to not return a phone call.

This company took over our regular pool cleaning service (which was just mediocre). Our pool has…read morenever looked better since they started. They keep it clear and are great with communication. Can't recommend them enough!