Update: (I'm adding 1 star for good measure) After my 4th message, A&E Floral contacted me with an apology email and refunded me in full. _______________________________________ Beware of BAIT and SWITCH for online orders. For the locals in Billing, MT or phone order customers where ever you are... stay away! This was extremely upsetting! Based on their beautiful photo's from their website, I placed an online order (from CA) to deliver a lush floral arrangement totaling $76.99, and I upgraded it to the "DELUXE" arrangement, which is $10.00 more expensive than the "Standard" arrangement, expecting to get a larger and fuller bouquet... instead, 2 wilted roses, a few carnations, some filler/greens in a small vase was delivered... I was bamboozled! I've called several times and left 2 messages requesting some kind of refund, and I have not heard back. I was expecting a beautiful, lush arrangement as shown on their website: (the Cotton Candy Bouquet): https://www.aandefloral.com/bouquet/cotton-candy/p_ef_t37-1a?skuId=EF_T37-1A&nav=clear ... Instead, an effortless and puny arrangement was sent. (See side by side photo attached). I was so embarrassed I had to apologize to my boss.. I made this order on behalf of my boss for his sisters birthday, I was mortified when I saw what she received.. it was SO embarrassing!! On average, a dozen roses is anywhere from $10.00 - 15.00 at a grocery store, but I'll give A&E the benefit of the doubt, as they are a professional floral company, right? With what should be quality flowers and a great presentation, and it should match the size and description of what they are selling online as their prototype. Right?! So granted, they will (and should) be more expensive, plus we are paying for the convenience of delivery too. I am happy to pay for quality and convenience, anytime. Sadly, however, this was not quality nor professional, and my taste and good judgement was in question. This was a classic bait and switch scam, shame on A&E Floral for sending a $9.99 grocery store quality arrangement like this. (No offense to grocery stores, you can guess where I'll be going next time). Stay away from A&E Floral! read more

A & E Floral - This is the side by side "Cotton Candy" Deluxe arrangement. It's what I thought I got vs actual. $76.99 incl. tax and shipping. - Florists Near Me - Laurel, Montana

My daughter last minute went to A&E and they graciously put together a beautiful bouquet. She refused payment as a blessing to my daughter. The drive through window is fast and convenient. Peace of mind for those concerned about covid exposure. LOVE THEM! read more

A & E Floral - Florists Near Me - Laurel, Montana

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Tried A&E Floral at the suggestion of my sister. Long time customer of Gainan's. Walked in. Store smells amazing. Really cute store. Ordered three bouquets and waited for them. The floral designer rocked it. I was a bit apprehensive due to the other reviews. Thankfully my experience was very different. Highly recommend. I will be back for sure. Thank you! read more

Ordered flowers first thing this morning at 9:00 am. Preferred delivery by 12:00 noon but absolutely no later than 2:00pm. They said absolutely and charged an additional $15 for time specific delivery. It's now 4:00pm still no delivery. My sweetheart is gone from work as if 3:00 pm for the weekend no flowers. No direct phone line to the place of business; goes to some answering service. What a joke. Never again and I strongly caution anyone about this place! read more

YOU ARE HORRIBLE and you should be ashamed of yourself!! Do not take an order from 1-800 Flowers if you know you can't fulfill it. And for you to screw up on a funeral is UNACCEPTABLE!! Lucky for you, there is a great florist in Billings MT --- GAINAN'S--- who stepped up to fix up your shitty, unprofessional job. Believe me, the word will spread. Beware everybody. It was a horrible experience; our family members had to spend time on the phone dealing with this florist instead of grieving for our loved one. I am thoroughly disappointed and want to warn others so nobody has to go through what we just went through. read more

My husband sent flowers to my office for Valentine's day, as he always does. Usually he uses a very reputable company in town. I don't know why he decided to use A & E Floral; I am going to ask him never to do so again. Half of the flowers were broken upon arrival; I tried to take them out of the vase to recut as I always do and realized many of them didn't even have stems. It was as if a child had put them together. DO NOT ORDER flowers from A & E. read more

I was over the top pleased with the help and service from A&E Floral . After trying to order flowers online and not finding anything I liked I looked up a local florist. I saw A&E Floral and called . The young lady that took my order was so super friendly and extremely helpful. Whenever I am in need of flowers in the Laurel area again I will call A&E Floral . Thank you so much for the beautiful arrangement and all of your help. You're a 5 in my book !!! read more