Cancel

    Open app

    Search

    A & L Roofing Contractors Leeds

    3.0 (2 reviews)

    A & L Roofing Contractors Leeds Photos

    Recommended Reviews - A & L Roofing Contractors Leeds

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    T W S Leeds - Damage to paintwork

    T W S Leeds

    (7 reviews)

    It did not begin well with the workmen damaging window sills with their tools…read moreBut this was sorted quickly and TWS paid for the repainting once they had finished BEWARE you cannot speak to TWS directly and have to hope the message left with a call centre gets a response- thats how they avoid discussing your problems !!! They are very money minded with all workmen asking for a payment before they start work You CANNOT PAY by credit card so again no way to claim your money back if there is a problem! The LEAKS began when it rained !! Small at first - see photo 1 then pouring in - video 1 It took 2 weeks to organise their surveyors visit - then cancelled as he was "ill" Complaining and saying we would leave them a negative review resulted in an instant nasty call from Tony the co owner But it did get their electrician out to disconnect the ceiling spotlights where water was coming through! A week later the surveyor appeared and when asked if he was well now as he was unwell and could not come earlier, he looked surprised saying he'd not been unwell and was now the firms only Surveyor as the other had left as had other office staff leaving only one in the office! The outcome of his visit was to confirm our own roofers report that the TWS workman had not properly sealed the new conservatory roof to the house roof thus allowing water inside The Surveyor would report this to Tony and said it was acceptable for us to get our roofer to immediately do the job properly and TWS would reimburse us the cost We understand this was because as the boss had informed us earlier they had over 240 , YES over 240 !! service call's outstanding!! So our roofer did the job and we sent TWS his invoice after paying him We spent 1/2 hours each day for a week repairing the damaged paintwork inside - see photo 1 and trying, unsuccessfully ,to get the stain off the carpet inside - see photo 3 7 .5 weeks later we are still waiting for TWS to reimburse us after agreeing to pay. 3 different excuses to date before we gave them the first "please pay by date" last month Illness in the owners family is the reason we have been patient but we have the same situation and TWS are aware of this and the the stress they are causing us With so many excuses and two deadlines passing we are going to make a claim in Court against TWS for 1. Getting the leaks repaired 2. and 3. Claiming for redecoration and carpet cleaning or replacement. We were initially happy to cover this ourselves if they paid us in a reasonable time which they have not We will update this Review when we have more news or if they pay us

    I agree. Very quick to install and take my money, took 4 months to correct teething problems. Now…read morehave a problem with my roof which has not been fixed since I reported it 7 months ago! 5 lots of men have been to inspect it, I have wasted days off work because appointments have been cancelled at the last minute, it seems like the the staff on the phone are unable to make any decisions because I am always told that things have to be checked with management, I am promised someone will ring me back but this rarely seems to happen and I have to chase it up, the owner seems to spend most of his time out of the country, and I am sure I have been lied to on several occasions with feeble excuses. I have already told my friends who are wanting a conservatory not to use this company. Do not get a quote from them because even the man that came out initially told us a 'story' about how an old couple had given backwards at the last minute so they could fit us in for installation within a couple of weeks, shoud have seen the alarm bells ringing then. I would not even give them a 1 star rating, aftersales care has been appalling!

    TWS

    TWS

    (3 reviews)

    Weve just had our conservatory roof replaced with a light weight one with tiles. We had a few…read morecompanies give us quotes and ended up going with TWS as we were so impressed by the sales guys knowledge and the quality looked and sounded so much better than the other companies. From making the initial enquiry over the phone weve been really impressed with the service we have had with TWS. Especially the salesman and the lads that came out and changed the roof. We also have a garage door on order with them which we are looking forward to having replaced. Won't be looking anywhere else now for any future work and will certainly be recommending to friends and family.

    I just wanted a simple hassle free quote from this company, I was obviously a bit naive. Avoiding…read morethe main companies such as safe style and everest I thought I would get away with the pressure selling with silly gimmicks, this was not the case. We firstly had to listen to the background of the company and what makes their products superior. Then when we actually got down to looking at we wanted, prices seemed to be plucked out of nowhere which were then reduced by random amounts as time went on. When we made it clear we did not want to pay that amount, we were then pressured into taking out finance even though we kept pointing out we didn't want this. We were then pretty much told we would be wasting his time if we did not buy and sign for something at this time! Would not take a no for an answer or even leave us to sleep on it. As soon as he realised he couldn't change our mind he soon turned sour and we were made to feel uncomfortable. In summary if you have 2 hours of your evening to be wasted and want to pay over inflated prices then give this company a call! Definitely not a no obligation hassle free quote!

    A & L Roofing Contractors Leeds - roofing - Updated July 2026

    Loading...
    Loading...
    Loading...