Their billing practices should be illegal. After paying my copay and anc additional $342, they…read moresent me an additional $732 invoice. I disputed the invoice and they just sent me a statement. Completely outrageous.

Dr Williams and his team are phenomenal. My wife just…read morerecently had surgery, for the first time with Dr Williams, and it's too early to know the end outcome, but the confidence is there to know we're on the right track. We traveled from PA to his practice and it was a blessing to have a Dr who has built his practice around peripheral nerves unlike the multiple podiatrists we had previously seen. Dr Williams is down to earth and is willing to listen intently to your situation and offer real solutions. He also has tremendous bedside manner.

Disorganized, long wait times 1.5 - 2 hours beyond scheduled appointments on multiple occasions,…read moresubstandard diagnostic equipment, overpriced and ill-fitting contact lenses. Done.

Although there are quality physicians working here, they are so overworked that they usually rush…read morethrough their 15-minute appointments and appear to be somewhat distracted by their scheduling obligations. They frequently--I don't use the word lightly--cancel or reschedule appointments with very little notice with no apology from their nasty secretarial staff, who seem not to care that they're delaying appointments for quite serious conditions for two months.

I've been coming here for my eye exams for about 6 years now. I've always had pleasant experiences…read morebooking the appointment, receiving reminders, checking in, and the actual visits. Because of my sensitive eyes, I opt for the retina photograph instead of getting my eyes dilated - just let the front desk know upon check-in and the tech that takes you back. It's an out-of-pocket cost, but worth it. The techs take you to a different room to have your eye pressure checked and retina photos. Once in the exam room, it's usually a quick (& thorough) visit with the optometrist. I see Dr. Baziz - he's always patient and ensures I have a good understanding of what he sees/looks for. The front desk, techs and Dr. Baziz are all kind and knowledgeable individuals which is why I can't recommend them enough to my family/friends in the area. Though I've moved away from the area, I am happy to make the commute to this practice because I am confident that I am always taken care.

Saw some of the reviews and was worried about bringing my dad here for his appointment. Had an…read moreappointment scheduled for 10:30 but I thought it was 10:00 so we were super early. The front desk receptionist was friendly and got us checked in. She was very friendly. We only had to wait a few minutes until my dad was called back. The procedure he needed was a part of an ongoing monthly treatment plan. Everyone was friendly and made us feel comfortable. My dad enjoys coming here and if he is happy I am happy. I am confident in the doctors and staff here. Waiting area and all of the exam rooms we went into were clean. I used the restroom and it was clean as well. Definitely looks like they make sure the office is always clean and orderly.

I had Dr Cassel to remove my cataracts I don't know what I…read moredid to annoy him, but he was rude, patronizing, and condescending on several occasions He was rude in the office , annoyed in the OR, and when I was having difficulty adjusting to my new glasses he had an optician check out my script and verify that it was correct ( I wasn't arguing just trying to figure it out) One is not stupid because one is old I would never use him again

Dr. Cassell and his wife were very accomodating after hours to see me during a true emergency…read more(scratched cornea). Not only did he stay after hours to see me but he also gave me the appropriate treatment necessary where another facility did not. Not once was he concerned about his time or money, but a true concern about the patient. I am a nurse for a prominent plastic surgeon so I know the importance of care. He and his staff went well above and beyond their call of duty. I will recommend this practice to many. Thank you Dr. Cassell for taking care of me in my peak of need. Sincerely Diane T.

I think I've been coming to Professional Vision over 10 years. I like that I'm able to make…read moreappointments that fit my schedule, as well as frames that suit my style. The added bonus is the professional of the staff. They are very patient when you are trying to find just the right frame. A few times, I have wanted a particular color and they looked online to see if it was offered in a different color. Out of the locations I have visited, the Timonium location is my favorite.

I made a new patient appointment to have a stye treated, and I was scheduled with Dr. Le. This was…read moremy first experience with a stye, never having one before. Well, Dr. Le was rude, condescending, arrogant and insulting. She repeated herself over and over and spoke to me like I was a child she was 100% annoyed with. Dr. Le was rude, condescending, arrogant and insulting. See how I repeated that Dr. Le? I regret going to them in a time of need and will never return. She gave me the prescriptions I needed, but that is her ethical duty. Her bedside manner is horrible. For all of your eye care needs, go elsewhere. Oh, and I browsed the frames while I waited to be seen - wow, the markups were insane. One more time just for Dr. Le...Dr. Le was rude, condescending, arrogant and insulting.

Dr Goel is incredible. He's one of the most talented, well-known and highly respected doctors in…read morethe industry, which is why I trusted him to perform my SMILE surgery. The surgery went so well, and was life changing. Dr Goel was kind, attentive and answered every single one of my questions patiently and thoroughly. I can't recommend him enough

I had been dreaming of the day I got lasik surgery ever since I started wearing contacts. My eye…read moreDoctor referred me to Dr. Goel and the experience was absolutely amazing! From the consultation, to the day of the procedure, he could not have made this an easier. He answered all of my questions and recommended the SMILE procedure. I'm so glad I chose this procedure because I have perfect vision now and Dr. Goel made sure I had everything I needed for my eyes to heal properly. Thank you!!!

If I could give this place 10 stars, I would without hesitation. This was hands down the BEST…read moreexperience I've ever had at any medical office--period. From the second I walked in, everything felt next-level: the staff was incredibly welcoming, the office was spotless and modern, and the entire visit ran like a perfectly tuned machine. But the real MVP of this experience was Ashlyn. I cannot say enough good things about her. She didn't just provide great service--she completely elevated the entire visit. She was unbelievably kind, insanely knowledgeable, and made me feel like I was the most important patient there. She explained everything in a way that actually made sense (which is rare), answered every question with patience, and somehow made an eye exam feel like a VIP experience. You can tell she genuinely cares about what she does and takes pride in making sure everything is perfect. That level of attention and professionalism is hard to find anywhere, let alone at a doctor's office. The doctor was also fantastic--thorough, efficient, and took the time to make sure I understood everything about my eye health. I walked out feeling confident, taken care of, and honestly a little blown away by how great the whole experience was. I don't usually write reviews, but this place absolutely deserves it. If you're looking for an eye doctor, stop searching--this is the one. And if you get the chance to work with Ashlyn, consider yourself lucky.

My medical benefits allows for an annual eye exam covered at 100% as preventive care. The past two…read moreyears I have had to argue to have what I am allowed to be covered. Last time they I paid the co-pay and they refunded it months later. I proved I was in the right then and went back thinking that it wouldn't be an issue again. WRONG! They coded it as a medical diagnosis when it was NOTHING more than an annual eye exam. A BCBS patient advocate agreed with me and contacted "Heidi", who handles billing, and she refused to change the coding to the correct "Annual eye exam" instead of "Medical Diagnosis". Not one thing changed between last year and this that would indicate a different "medical" code was needed. Guess who's going to file a report with the Maryland Medical Insurance Fraud board!

BOTCHED 9/2022 by Darab Hormozi (article was sent to me), will add before photos (in his office day…read moreof "mid face lift, lower blep), and after! Ruined my eyes, and his arrogant text response when I asked him why my beautiful "slightly almond shape" is now distorted, round with retraction, mostly in left eye? I've had many consultations that I have paid for with Oculoplastic Surgeons that have explained the permanent damages to facial nerve etc! His assistant Maggie is the receptionist and there is NO POST OP care! I was coerced to pay CASH, and he laughed and sent a disrespectful text stating that I should be grateful etc. https://www.justice.gov/usao-md/pr/maryland-us-attorney-s-office-collects-over-122-million-civil-and-criminal-actions-us

Dr Hormozi is an excellent plastic surgeon. He is kind , and a perfectionist. He is always…read moreavailable if you need him . My experience with him was outstanding . I highly recommend him .if you have an issue he makes sure he sees you ASAP . The best !!!!

Had a fantastic experience at LasikPlus in Towson! Got Lasik 3 days ago and am seeing great with…read moreminimal downtime. The Staff is very friendly, knowledgeable, and efficient- all of my appointments were on time and well-explained throughout the process. I would definitely recommend!

100% would recommend. Great people , great outcome and very satisfied with results. Able to see…read more20/20 vision.