Wouldn't recommend this place to my worst enemy. Worthless. I had stopped by and was scheduling to…read moredrop off my truck for repairs. They wouldn't confirm my appointment, which was a couple months out UNTIL I had my insurance quote / estimate forwarded to them. Once they got that they confirmed the appointment for drop off. While I was in the office I said that I would also like to talk to someone about possibly fixing more on my truck than the insurance was covering since I had some additional items that could sure use some body work. They said, no problem, when you are here to drop off your vehicle you can talk with them at that time. The next day, I get the insurance quote information to them, and get a text message confirming my appointment date. So I arrive at my drop off date, and the girl at the front says ok great, they will be with you shortly. Well about 5 minutes later a guy walks up and says, so you are here for an estimate. I said, no, I already had an estimate from my insurance and I am here to drop off my truck for repair, but I would like to talk to someone about possibly getting additional work done. The guy was rude as F**K and said in a growling voice, well we will only do what is on the insurance quote. I said yes, but I would like to possibly have additional work done. He said again in the growling voice, well this is a customer pay then.. I said yes, for anything above the insurance quote.. However, he cut me off and said.. well it doesn't matter your only here for an estimate. I replied, no I'm here to drop off the vehicle for repairs. He said no estimate only. I asked them, why would I need an estimate on an insurance claim in which you forced me to provide their estimate and as you just stated, would only do the work on their estimate. In fact, you would NOT confirm my appointment until I provided you with the insurance estimate. At that point the girl at the front desk went silent. He left, to come back 15 minutes later, which was well past my appointment time to look at the vehicle and ultimately get my full estimate. Needless to say I will not be doing any work with them and I hope they feel solace in the fact that they just lost out of 12k of work. Even if he would have at some point said, hey, we may have booked this wrong I would have been in a totally different mindset. But being a D**K is hardly the way to sell your services to a customer.

Our new Telluride was damaged pretty extensively by a hail storm last year. Gerber Collision was…read moreable to get us in sooner than any other shop in town. We had continued communication with Heidi while waiting for our parts to arrive and she was very friendly and made sure to keep us updated along the way. They set a date with us to take it to the shop as soon as our parts would arrive. They kept us updated weekly on the repair process and the status of our vehicle. The original estimate for repair was near 45 days, but they were able to complete all of our repairs within 30 days just before our rental car was due back (they also returned our rental for us). Our vehicle looks brand new and you can't even tell it was in a hailstorm, they also detailed it before pickup which was an added bonus! I am currently pregnant and am expecting soon so it was such a blessing to get our vehicle back earlier than expected and in such great shape as our other vehicle does not do well in snow or hold a car seat. Gerber provided exceptional service all the way around and I would highly suggest them for any repairs you have! We truly felt like they cared about their customers.

I was lucky to get same day due to a cancellation. It was quick and looks amazing. I feel like he…read morewas very fair and explained everything very well. I will be back with any vehicle I purchase in the future.

Used this business twice now. They are great! Quality of work is excellent! I will definitely be…read moreback again and have referred them to friends and coworkers.

Needed to replace the windshield on 2024 Santa Fe Limited. Contacted Auto Glass Repair &…read moreReplacement and they set appointment to come to my home the next day to replace the windshield. They handled the insurance paperwork and did an excellent install; including recalibrating the windshield mounted camera, cleaning the windshield inside and out, and reinstalling the sun shade which was mounted inside the windshield. I give Larry, the owner/installer and Jewel, the office manager my highest recommendation.

Great service! They complete installs in a timely fashion and are very knowledgeable about their…read moreservices.

I live in Colorado Springs and had a number of chips in my windshield, from highway rocks maybe…read more Then the other day I noticed a long crack up high on my windshield. I called Safelite on Academy Blvd. and got an appointment made for repair to be done in my driveway. Then I found out insurance would cover the repair, so I called and let Safelite know. Every little thing went smoothly. Ryan, the repair technician came early today during the appointment allowance time and was super efficient. He even transferred my toll sticker and oil change sticker. I was really surprised! Ryan and Safelite are 10 out of 10 stars in my book.

Safelite replaced my windshield in my truck on 21-Oct-2025. Technician was 01860-461…read more Noise inside my cab was much higher than with the original windshield. From the driver's seat the noise seemed to be coming from the passenger side of the windshield. After finally navigating thru the AI and a call center the local manager called me. Manager assured me they had installed a soundproofing windshield. The invoice states a soundproofing windshield was installed. I told the manager that the noise in the cab was much higher. I asked if we could install an original OEM windshield. The manager was agreeable to crediting me the replacement windshield cost then ordering/installing an OEM windshield. I was willing to pay the higher cost of the OEM windshield to have a quiet cab. The manager said he would call to set up an appointment when the OEM windshield arrived. Call from the manager never came. Life happened and I pretty much forgot about it. I finally got tired enough of the increased cab noise that I scheduled an appointment with Phil Long Collision Center. They installed a Ford windshield today. The cab of my truck is now quiet again. The Phil Long technician who installed my windshield told me the reason for the increased cab noise was because the passenger side of the windshield was not attached. Clay W.

TRULY AMAZING!!! Went in with many questions and was able to get all my questions answered. I…read morewasn't able to make it on my assigned appointment day called in to change dates and was still able to get my car tinted the next day which was amazing. My car came out looking amazing with no bubbles or marks, he took his time with everything and it paid off. I 100% recommend coming to this tinting service very affordable and reliable.

We called and received an appointment within 24 hours. They came to our home. The gentleman was on…read moretime and polite. We received the exact window tint we wanted. If needed, we will call again for other cars ;) Great value for the $.

Cody fixed my windshield. He was very professional and helpful. No BS, just straight to the point…read morewith a lovely smile. Thanks

They do not honor their Warranty if they damage your vehicle. They are great at gluing windshields…read morein..but not at Advanced Safety System recalibration.

Came in with a chip in my windshield. Nicholas crushed it! Took about 40 minutes. He checked out…read morethe chip with me before and after the repair, and got me back on the road quick. Thanks, Nicholas!

Appoint schedule for today with a Service Tech ETA of 12-5pm. I cancelled appointments and…read morerearranged my schedule to ensure my availability. Nobody came, nobody called, just me sitting around waiting all day. By the time i realized they weren't coming, the shop was already closed and I had to call around to find out what happened. Very unprofessional and inconsiderate. Would not recommend.