Good place to get gas. Convenient. Workers helpful. Takes cash and credit card. Gas is a bit pricey…read moreon the island. It is what it is. Worth the experience going around the ice though, it's so pretty after all!!!!!!!!!!!!!!!!!!!!goof bakery

Good place to get gas. Convenient. Workers helpful. Takes cash and credit card. Gas is a bit pricey…read moreon the island. It is what it is. Worth the experience going around the ice though, it's so pretty after all!!!!!!!!!!!!!!!!!!!!

Good place to get gas. Convenient. Workers helpful. Takes cash and credit card. Gas is a bit pricey…read moreon the neighborhood. Clean bathroom. Cash or credit card ok. Pretty decent I say

I come to the Azores all of the time for work. Very easy…read moreplace to rent a car. Always fast and friendly. U.S. be ready to put a large deposit down for damage. AND GET THE INSURANCE. The streets are narrow and the roads can be rough in the mountains.

This is regarding the Invoice RA 1042023 MA BA-93-XR …read more Don't even try to ask me to email customerservice@ilhaverde.com - this was done and no response received. Damage on the wheel rim and the tire is shown on the photo I've taken prior to driving the rented vehicle (Dec 24th at 8-13 am local time - Azores); find pictures attached. Note - the rim damage as even noted on the original contract after I pointed it out to your rep! The invoice also charges me for baby seat, which was already prepaid at the counter on Dec 24th: find credit card payment proof attached At the very least in addition to a refund I expect a formal apology from the regional manager. Ideally I expect not to be charged for the original rental given the circumstances that transpired: it's your company representative's fault that I've driven away on torn tire. If this email is not responded to and refund for the amount charged for damages is issued within next 2 business days I will be forced to proceed as follows: Tell the story on the popular US/EU travel blog that I own and operate (157,000 subscribers) telling the story with pictures about renting a clearly unsafe vehicle Submit a complaint with European Car Rental Conciliation Service Submit a complaint with Direção-Geral do Consumidor (DGC) Submit a formal complaint to the US Attorney General. When enough of these complaints pile up: it'll affect your company. Lastly, I will submit a dispute with my Credit Card bank (JP Morgan Chase), clearing showing the pictures of pre-existing damages and the rental documentation. I am expecting your response. Thank you