New gifts, home decor, and women's clothing are the features in this boutique shop with a Christian…read morevibe.

We booked and fully paid for a Northern European cruise through Serendipity Boutique (with Martha)…read morein June 2023, for a trip departing July 11, 2025. The reservation included myself, my boyfriend, my brother's family, and his in-laws. Unfortunately, it turned into the most stressful vacation planning experience I've ever had. Over the 18 months leading up to the trip, we made numerous attempts--via email and phone--to get basic information: our cruise cabin assignments, pre-departure hotel, international flights, and transportation. Martha consistently dodged our questions, gave vague responses, and shifted blame to Norwegian Cruise Line (NCL). We communicated early that we intended to upgrade our flights to business class. Despite this, no itineraries or confirmations were provided as prices steadily rose. With just two months to go, we still had no flight info, no hotel details, and no cruise cabin assignments. Martha's advice? Book our own flights and hope to be reimbursed--though she couldn't confirm how much. She later mentioned a $750 credit per passenger, reimbursed only after the cruise. By then, even economy flights had nearly doubled in price. She repeatedly changed her timeline for finalizing details: first 60 days out, then six weeks, then 30 days. When we checked in again at 30 days, she claimed NCL was "delaying confirmations" and that she had "pulled back" our flights to book them herself. On June 13, 2025, my brother's in-laws received their NCL balcony room confirmations. My brother and I still had nothing. At 21 days out, my brother contacted NCL directly. To our shock, NCL had no reservations for us at all. Worse, balcony cabins--the category we had paid for--were sold out. We made repeated attempts to reach Martha to salvage the trip, especially as one of our travelers--my brother's mother-in-law--was battling stage 4 lung cancer. This was her dream trip. Martha knew about her condition and her intent to upgrade flights. While she had a cruise room (still no flight), my brother and I had no booking. Out of options, my brother sent a formal demand letter via a process server on June 16, 2025, requesting receipts and proof of booking. Within hours of her signing for the letter, we received confirmation that our cruise had just been paid and booked--on June 16--less than a month before departure. The timestamp made it clear: she had not secured anything until that very moment, despite having our full payment since 2023. Only one of the three cabins was booked in the correct category. My cabin was eventually upgraded to balcony level before departure, but my brother's never was. Meanwhile, business class tickets had soared past $6,000--nearly double what they had cost just months prior. This entire experience turned what should have been a joyful, once-in-a-lifetime trip into a mess of stress, frustration, and last-minute panic. Instead of excitement, we were left scrambling and anxious in the final days before departure. Martha repeatedly misled us and refused to take responsibility, continuing to blame NCL for what was clearly her failure to secure our arrangements. We plan to file a formal complaint with the Florida Department of Agriculture (which regulates sellers of travel) and are still considering legal action due to the serious negligence involved. Though she later refunded my brother due to the cabin downgrade, the damage had been done. Bottom line: I'm still not sure how a boutique is selling travel, but I strongly caution anyone considering Serendipity Boutique.This was a clear case of mishandling and deception, despite having our full payment for more than two years. A trip we had looked forward to became a chaotic, last-minute scramble that took a major emotional toll on our entire group.

Friendly owners, know them personally. Always around to help. The store has a wide array of…read moreclothing and accessories. They will even special order items in the store for you.

BonWorth is my wife's favorite clothing store chain. We were happy to find this one here in Ocala,…read morelocated in a nice quiet shopping center.

Talked to employee of Bon Worth today...Open until 5:30pm---NOT closed as reported! Ocala Locationread more

Windsor first landed on my radar through sheer marketing force. Between the highway billboards,…read moreconstant ad placement, and a strong presence through influencers during Coachella season, they clearly understand how to stay visible. After seeing the brand everywhere for so long, I finally decided to give it a whirl. Yes, the store leans heavily toward a younger customer and has a very junior, trend-driven aesthetic, but that is also part of its lane. Windsor knows exactly who it is. Expect body-conscious dresses, party looks, fast-turn fashion, and pieces designed for nights out, birthdays, festivals, and social media moments. Even if you are outside their core demographic, it is hard not to respect how effectively they built brand awareness. I walked in because the marketing worked, plain and simple. In today's crowded retail world, getting someone to physically enter the store is half the battle, and Windsor won that round.

From the owner: Founded in 1937, Windsor is the leading special occasion fashion brand providing glamorous,…read moreon-trend styles for all the occasions in a woman's life. Women come to Windsor to find that perfect look for all of life's important moments from a formal dress for their first dance to a graduation dress, to that perfect wedding guest dress. Visit Windsor near you in Ocala to find the latest trends in women's clothing, from bustiers to cargo pants, to elevated cocktail dresses and formal dresses for everything from date night to New Year's Eve outfits. Shop Windsor at Paddock Mall.

Department stores all seem ridiculously over priced to me, as does this one…read more It was well stocked. There were alot of long stained carpets, and dinged up shelving, in a way Macys never would have allowed years ago. I expect that from the second line type places that come in after the major chains leave, but was surprised to see it in an establishment that one would think takes itself seriously. There seemed to be enough staff.

Oh my goodness! Where to begin...I just moved here from Palm Beach County. I am used to clean,…read morewell-stocked, modern retail stores. The Ocala Macy's was so dirty I could not believe this proud department-store chain would let a store deteriorate like this. The ladies room was not just filthy -- which it was -- but it also had cracked, dirty floors, plumbing fixtures that were so outdated I was amazed they worked and why is the toilet 6 inches off the floor?. Honestly, I have seen gas-station restrooms that would put this one to shame, and not in a god way. To add insult to smelly injury: I could not find a clerk to ring up my merchandise. I finally left in disgust. I will not be going back.

Never been a frequent customer of Dillards .. all the years that I have either... Lived in…read moreFlorida... or... visited Florida... Dillards has never been on the top of my shopping list. There CAN be some deals. Sometimes. Many times there are no deals. Housewares, Linens, Luggage, Tableware are all overpriced and sitting at the top of that range that should be charged for these items. You can get many comparable and exact same items elsewhere for much cheaper. Shoes? Very well priced especially for their sale racks. Handbags? Some cute some very well priced and some in the stratosphere. Dillards actually caries real Luis Vuitton handbags and luggage but.... I am not an LV consumer. Clothes... great when there are sales. You have to watch for deals, coupons and price slashing before during and after holidays. I was just recently very successful with the purchase of a makeup bag that is perfect for my trip coming up. Normally I wouldn't pay $48.00 actually $52.00 for a makeup bag but I believe I will keep this one for quite some time. The lady that helped me in the cosmetics section kept me in her "sights" while I was shopping around the entire store... she didn't want to miss getting credit for my purchase. I liked her though... we had a laugh or two.

Have been coming to this location for years with my mom & since her passing I love coming in &…read morefeeling her besides me as i snag some great clothing! Excellent service from every dept & store is always neat as a pin. Love it!

You will always always find what you want and need and more!! At a very inexpensive price!!read more

Ross in Ocala leaves a lot to be desired. I've been in here a few times over the years. I'll go in…read morewhen I am looking for something cheap and Tjmaxx or Marshall's didn't happen to have what I needed. Every now and then I feel like I find something worthwhile but unfortunately this place is usually low on stock and not organized well at all. It's a slight step above our Burlington which honestly isn't saying very much. The service is not good but as I said once in a while I have found something good at a great price and there are times where you may want to walk in and see what they have available. There are instances I will say that I'd be happier at Walmart and definitely Target. Address: 2701 SW College Ave Ocala, Florida 34474 Phone: (352)291-5200 Hours: Monday: 9:00 AM - 10:30 PM Tuesday: 9:00 AM - 10:30 PM Wednesday: 9:00 AM - 10:30 PM Thursday: 9:00 AM - 10:30 PM Friday: 9:00 AM - 11:30 PM Saturday: 9:00 AM - 11:30 PM Sunday: 9:30 AM - 10:30 PM Wheelchair accessible ***

Brittany was in touch with me as soon as I placed my order to ensure everything went smoothly. My…read moreorder arrived perfectly and quickly and even came with a handwritten, personalized thank you note. 10/10 recommend this adorable, online boutique!