I first got my son's violin at this place. The staff educated me with what we need to know and we…read moregot the best service from this place. I recently placed an order and request to be shipped and it arrived 2-3 days after. Affordable materials and good programs they offered. Now that ai have to visit the place, the service we received today was the same service we got when we first purchased the violin 2019. Very professional. They made it so easy. The string snap and we have to put a new one. They took care of it 15 without a fuss. Great job!!!

Wonderful, friendly staff that works regularly with local high schools, and even delivers to the…read moreschool when repairs are needed. We bought a sax from them on the rent to own plan, and had no trouble getting the thing fixed as good as new (100% free under the rent to own plan) in just a couple days. When it comes to band instruments, Schmidt's is really the only game in Pensacola that matters.

If I could give a ZERO I would! Biggest rip off place! Took a Marshall amp to sell that worked…read moreand wanted ME to pay them to take it. RUDE salespeople and overpriced. ALL my musician friends refuse to go there!

I would give a zero if I could. My granddaughter and I both have been trying to enroll in their…read moreguitar lessons program, for 2 weeks we keep getting the run around and no return calls. I called again this morning and spoke to Lena, was told Rachel would call back when she returned from lunch, but still not receiving a return call. We will go elsewhere, no need to conduct business with unprofessional people.

Music Mart is full of surprises. The store looks small from the outside, but inside it is…read morejam-packed with equipment. Most of the equipment is 6-string guitar-centric and bass guitar-centric, but there are many other instruments as well as tons of accessories. The staff is knowledgeable, and they aren't out for your money. They have no issues letting you test out their products. If they don't have a particular item in stock, they'll order it for you. I recently bought a quarter stack from them, and it was a pleasant experience doing business with them.

Music Mart is as good as they come! Tim's vast selection (of both for instruments and gear), and…read moreis only surpassed by his knowledge and willingness to take all the time his customers need! His prices are low (sometimes beating on-line retailers), but the real value isn't in the price, it's in the service he gives each of his clients!

The environment was nice and inviting. The array of things they offer is vast. They rent musical…read moreinstruments; this is excellent when one just wants to have the experience of playing. They sell instruments as well. Musical lessons adorn this fine establishment! They offer piano lessons and various other classes. Please note they have 3 locations in Florida. I highly recommend a child try any musical instrument; I feel it helps them become well rounded.

As a trumpet player whose son decided to play the tuba, I walked in the door with a negative bent…read more I was pleasantly presented with a solidly good encounter and while prices may have been a bit more than I wished, the staff was helpful and engaging and took care of all our needs. Strongly recommended and well organized and helpful. Thank you PMC.

I learned of this local music shop when I met the duo Top Hat & Jackie recently. They're talented…read moreand fun performers and Top Hat invited me to stop by his store here. Well the shop is very small with not much room inside, not a lot of instruments or inventory. It's a bit disheveled and honestly pretty funky. So if you're looking for a music store with selection and a shopping experience, this ain't it. However I bought some guitar strings and picks and scooted out as Top Hat was just starting a guitar lesson, which by the way took up half of the available floor space. He's a nice guy who's very friendly and I'll certainly support his locally owned and operated business any way possible but just calling it like it is. Bottom line: It's small but you can get some music supplies here from a good guy.

Very friendly and knowledgeable. If they don't have what you are looking for, they will find it.read more

They're a little understaffed. C'mon corporate. Help the fellers out. But I had a budget and wanted…read morea bass. The one they recommended was a bit dinged up, but it sounds better than some $2000 basses I've demoed in stores before. Literally.

Noel, a world class music industry expert luthier right here in P'cola (?!??!!) who optimized my…read moreultra modest '83 Alvarez and explains with patience and enthusiasm for my music experience. Me, in all my beginner ness with NO CONDESCENDING SUPERIOR ATTITUDE at ALL. What ?? No condescension -- unreal. What country am I in ... whew ... I'm not kidding. Joe was beyond helpful. Educated me on recording stuff and explained where to spend a little more and where to cut back, for max quality from a meager budget. Please -- seriously -- don't tell ANYONE how great these people are. If word gets out the place will blow up. Lifetime beginners like me who are not cool, not wealthy, not famous, and definitely not talented, will no longer get past the door security.