The check-in was horrible. The room tiny and ill-staffed. It was like a house of horrors.read more

Very nice and airy. Many patios for relaxing, visiting and dining. Residents r friendly as well…read more Unfortunately the food is not very good. Poor quality, limited variety and unpleasant taste. However the staff r FANTASTIC. VERY professional and friendly.

Oxnard manor is a great facility, I have a relative who is currently at this facility in…read morerehabilitation, their attention to patients/residents is on point seemingly at all times from what I've witnessed. It's a clean & quite facility. The nurses, cnas & quite honestly their entire staff have been nothing short of exceptional as far as communication & attention to detail is concerned. I have & will continue to recommend this facility to my friends & family.

Care quality is below standards. In the peak of a heatwave there's no air condition. Terrible…read morecommunication on behalf of everyone. Impossible to have a meeting with anyone there. You're either waiting and no one shows up or they'll leave before you arrive. No communication on patient progress or discharge information. How is this place still open ?

This place is horrific! Do not send your loved ones here. I had to call 911 on 3 different…read moreoccasions for my father, he had pink eye and they didn't treat it, another a raging UTI with sepsis. They tore the skin on his left arm multiple times. His items went missing there. And there was no remorse or hope of them trying to find the items. His room was disgusting and I had to disinfect it myself. The man in the bed next to him has one arm and pees all over the floor in the bathroom. He also leaves food out so there is a ton of gnats and fruit flies in the room. I had a nurse give my dad pain medication when I told her not to. I said I'm his POA and I'm saying no. She did it anyway. Don't sent anyone you love to this facility. The management has too many bed and not enough staff to properly care for these people. It's like a horror movie every time I'd go there to see my dad. I'm grateful of his most recent hospital stay so my family was able to get him out of there. I'm going to pick up his items today that are still there. I'm interested to see what's missing.

Not so much. Did a man on the street interview. He was very, very unimpressed with the care and…read moreoverall cleanliness

Our son had a traumatic brain injury and needed a lot of care. Neuro Restorative was the perfect…read moreplace for him. They were caring and attended to his every needs. The staff treated him like family and took exceptional care of him. The facility was extremely clean . We would not hesitate to put a family member there again if needed. I also really enjoyed that my son was able to go into the dinning room and have his meals with the other patients. Care Meridian also takes the patients out for special outings which my son loved! It was a very sad day for my son and for my husband and myself, when he left for a new care facility. I would highly recommend NeuroRestorative/Care Meridian!!

From my two visits here, I can't tell you too much other than the parking here sucks! But my best…read morefriend was in this facility for some time, and she liked this place. Sorry I can't elaborate further.

My father was at Glenwood SNF for 100 days. I truly cannot be more grateful for the care and…read moreattention my dad received while he was there in February 2026. He has progressed dementia along with his other medical conditions. The dementia added a whole other level of care that the CNAs handled with care and dignity. I truly wish he could have stayed there. The place felt very communal family oriented. I do recommend this location. The staff, CNAs, physician and nurses care about the patients and treat them with dignity and kindness. Thank you for everything you did for my dad.

I called to get information about the facility. They told me to speak to Rachel but Rachel was…read morenever available. She is not in she left for the day call back an hour etc etc Left voicemail, left messages, she never reached out to me. Finally someone gave her email address. She finally responded to me "oh we don't take your level of care. " Definitely not the kind of response who care as the facility says on their website . Very disappointed

My mom was admitted to Alta for skilled nursing toward the end of April, after a two-week hospital…read morestay at Cedars for recurrent glioblastoma. Trying to get her into the right SNF was a major challenge, but when Alta finally accepted her, we were thrilled. (My mother-in-law had been a previous patient there, and we liked the facility.) From the moment my mom arrived at Alta, the staff was warm and friendly and took great care of her. She always had a smile on her face and told me how much she enjoyed being there. She was always in the activities room, either participating in some fun activity or at least sitting in there watching others when she wasn't physically able to join in. She particularly enjoyed jewelry making and the visits from the service dogs. I was always greeted by Rachel when she saw me, and she would ask me to help pick out my mom's food choices for the upcoming few days. The food always looked and smelled great, and my mom usually ate everything on her plate. After about a month at Alta, she hadn't been making much improvement due to her condition and some underlying issues that no one had known about. She had stopped eating and was sleeping a lot more than usual. Jose, one of the nurses, called me one evening to let me know that she was very dehydrated and had a weak pulse, so they were starting her on an IV and monitoring her closely. About an hour later, he called back to say she was having trouble breathing and that he had called the paramedics. Jose told us he suspected sepsis, but we couldn't figure out how that was possible. Unfortunately, she had suffered a bowel perforation, which led to septic shock and then cardiac arrest (due to a previous hospital treatment). If not for Jose's quick thinking and expertise, my mom would have passed away at Alta in her bed. Thanks to him, we were fortunate enough to get her to the hospital to say our goodbyes. Sadly, she passed away a few hours after arriving at the hospital on May 26, 2026. When we returned to Alta to gather her belongings, the staff members we spoke with were visibly saddened and shocked to hear the news. We are so grateful to Alta and their wonderful staff for taking such great care of my mom. Her last month on earth was filled with kindness and compassion, and she received so much love and care there.

Answer call light spotty response time. Help care personal…read morelimited training. Nasal mask left unwashed. Supposed to be given every six hours, not complied with. Have to be reminded to give insulin on time. Food is served cold, have to ask for reheated.

The 5-star reviews are not recent. Community Memorial Hospital (CMH) released my grandmother here…read moreThursday afternoon and it was so creepy that we rearranged to go to another skilled nursing within an hour--I declined to sign any paperwork for admission into VPA. My main issues were: 1-STAFF: There was no staff to assist a new admit. After her transport drop off, I found my 90s grandma with a fractured pelvis sitting alone on an unmade bed, staring at a wall. There seemed to be various nurses, etc., but no one looked up/made eye contact with me, even when I'm sure they could hear me addressing my concerns to the creature they've hired to grunt at the front desk. 2-SECURITY: The woman at the front desk grunted for me to sign in at the electronic station and didn't look up. Also, the front doors are broken in that they are very difficult to open and the accessible button to auto-open doesn't work from the inside, and according to staff they've broken for awhile. Functioning doors is just basic for place that houses many people in wheelchairs. 3-BEST PRACTICES/LEGAL PRACTICES: The same woman at the front desk handed me a stack of paperwork on a clipboard and her only instruction was "Sign." A grunt-command is not a legal, informed consent and the paperwork required for skilled nursing is lengthy (medical and legal). I asked who I could speak with about any questions and who would be going over this with us, and she gestured to herself and said, "What question?" I asked to speak to admissions and/or the charge nurse and she gestured again to herself and said, "Sign." The alarm bells were ringing. Meanwhile, I checked in with my grandma and a CNA had set a dish in front of her that she's allergic to. Since there is no admissions process to speak of, they wouldn't know her allergies or literally anything about her. I have no idea if there are things such as sheets, a call button...no idea. Since they put a bib on her for no reason--she can feed herself--I'm assuming they are in possession of other sad textiles somewhere in the dankness. The CNAs were polite, but they are not decision-makers, and when I asked if this was unusual and who I should be talking to about this odd admissions process they were confused. I guess this is just how they treat people. Finally, the front desk creature drifted into the room, grunting for me to sign the admission paperwork. I declined and began the task of finding a different place where my grandma would be safe. CMH pushed back (it was an unpleasant exchange) until I told CMH that I was headed back to the ER with her. Within 5 minutes the case manager's manager called me back and they had found us a bed elsewhere. Interestingly, they warned me that it might be difficult to get the necessary paperwork back from VPA. PRIVACY- They're not concerned with patient privacy so it turned out that her paperwork was just sitting at the check-in desk and I took it. We waited for medical transport, and we left.

My Mother with dementia was released to this facility with a broken pelvis. I was told they were…read morenot allowed to have bed alarms. I was very concerned she would try to walk without assistance due to the dementia. The care during her stay was adequate but the communication was horrible. My mother did try to get up and walk by herself and fell. I was not notified until an hour after she arrived at vcmc and was told she bumped her head and was taken to chm which she was not. The way I found out was the doctor from the ed called me. I didn't hear from vpa until 2 pm the next day asking if I knew where my mother was. I explained her situation and conditions and I have not heard from them since. I never received any communication regarding her progress and after numerous times trying to meet with the appropriate staff never did. My mother passed away from her injuries. I just want family members to know about their communication and how horrible it was.

They let go of all there workers and are always struggling ... they don't pay enough ... they get…read moremad if you ask for a day just cause they are low staff Thts the reason they shouldn't just be letting go off people also the manager John I heard many things of him my girlfriend works there and she doesn't feel welcome she says they are racist

They pay their caregivers 17.50 the hour, caregivers are the foundation of any Institution of that…read moresort, that place has very high rates to their clients, it's expensive to live there but sadly they are underpaying the must important part of it.

Social services is always easy to work with. As is the administration and care teams.read more

Victoria Care Center provides excellent service, from warm and welcoming hospitality to engaging…read moreactivities that keep residents active and connected. We're so grateful to have such a wonderful facility close to home and would highly recommend it again and again!

I have aa little more to add to my review. It's too long to add to my old review so I have to post…read morethis. I must not have proofread my post. I apologize for the typos and errors but the situation I had to ordeal still is stated well enough to understand. The situations I endured were not fair. Other problems occurred that I did not detail and when I brought them to the administrator and the director of nursing they didn't appear to follow-up on my concerns. Though the place was cleaner than it had been and most of the nurses and aides were great, there was a large amount that I would honestly say were cold and rude. My roommate had a stroke right after my arrival. I saw delays in response to her needs. It greatly concerns me that a majority of patients there have no voice due to stroke, dementia, etc. Their lack of ability to speak should receive extra care. It appears that is the way they prefer it as if you speak up, they don't follow through and they will not allow you back. I'm better off elsewhere. Note, I didn't receive a response back nor did I get a call to discuss my experience. So I will continue to my recommendation of seeking help elsewhere.

ive soent a week at this "heathvarevare", abd i think its itonic that they caal this place a "heath…read morecare center, because my health has gotten no care here. everyday gere has been a tepeat of the day before. i ask simeone to do something for me, and they complely dissaprear. ive spent a lot time in hospitals, becausr i had this LITTLE problem called brain casncer, which ivevspent 13 years recovering from it, and most of that time was spent in the hospital. they misdiagnosed with MS, and after 8 months of being treated for MS, while the cancer continued to ravage my brain, i stard ehaving really bizzaretly, so my wife drove babcj to UCLA to see my nuerologist, and she said this NOT MsS, and she trto prevail on Dr, Kartin to back and do another biopsy. She was successful in getting hol to back in for another bioosy, and this time the reults came back pain sitiv forCentral Nervous System Lymphoma. i leadt I finnaly knew what i was dealing witj, and i realize Ive gotten WSy OFF TRaCk here, snd its time get back on it. So after several years spent in several different rehab facilities, I finnalycwent home for hood. im encouraged now, becuse my encologist says ive recoverd from the cancer , and thechanves of a telapse are inffintessimal. Recently Ive had severl galls whis meant 2 more trips to the Emergency room, whicj i have lobingly lsneled at the Mayberry ER, Because the Mayberry aER didnt hane a trauma init, becuase its Mavbetrry, so they te Way Behind the curbe. they semt me to the Venntura community hosptal whoch i had been to begore, and had had terrible experience tuere, and you're probably wondering if the problem is me. Nelibe me been pondering that question Ivey fay ibe been here in this living hell. My experience in venurs was so Way better this time around. The good was supringly good., and my wofe ben were talking the way over here anout how bizarre it is hospitals and rehab pay no attention t nutrition. this plave fots tjat descripton. the food is all sstatch.misly Naded potatoes and Vream of Wheat , and my request to have stopped felll on deaf ears. Rvey day I think Im going home, but Im still here. It seems like people here aren't understanding what im saying, and some of thais to to the language barrier, crayed by a staff that is more than 50 percent Lationo. Snyway, in clnttast to what im hopong has neen a scathing review. There have been a few staff members whove been so good to to me. Im goong to gove you a list of names here, and I want to recommend, that if you do fone here,, you bring this lust names wuth and ask for them by name: Kyra( I shoulf know what jere last nis, bit its mot coming to me, and not even sure what she does here, but shes a therapist of some kind. Adrian a Rodriguez . thos guy drserves extra recignition, bevause he works the might shift, and becusse i was constantly asking him for morr food, and never gave me any attitude about it. Marrisa (again no last name, just when i was beginning to sound reasonable). Anthony( another one name) who also worked the night shift , and was incredibly kind. i feel like thid this review is mot as scathing as i wanted it to ne