I hired this firm after a major water incident in February, expecting strong advocacy. Instead, I…read moreexperienced delays, poor communication, and repeated mistakes. Early Issues With Barry & Maddie (Escalated to John Early) Barry was defensive anytime I asked questions and repeatedly told me, "we're going to need to make what insurance is offering work," then backtracked when challenged. I had to ask multiple times for basic email communications with my carrier. Maddie, who handled contents, was pleasant but regularly missed obvious items and created errors I had to correct. I escalated concerns to John early on. His only solution was creating group texts, which did nothing to resolve the issues. Barry also recommended a contractor, then later refused to work with him. After seeing quality issues myself, I moved to Chris from On Point Renovations, who has been significantly more thorough. Home in Demo & July Breaking Point This claim began in February. I lived in a damaged home for months until late June, when demo made it officially uninhabitable. Insurance ended ALE on July 3, even though I still qualify under my policy. Despite this, Barry showed no urgency or proactive help. By mid-July, I told the firm I would no longer work with Barry. I never threatened to fire the company -- I genuinely tried to give them a chance to improve. They reassigned my claim to Al. Al's Delays & Lack of Response Al told me the estimate after demo would take 1-2 weeks. It took 3.5 weeks. When Chris finished his corrections, I sent the updated estimate to Al early on Nov 12. Then: * Nov 14: I followed up * Nov 18: Followed up again * No response (his last message was Nov 14) This firm was fully aware my insurance refused to pay further ALE, and every day of delay prolonged my displacement. Major Issues in Al's Estimate - Verified by My Contractor Chris emailed Al directly and found major inaccuracies: * Items listed that do not exist in my home (3-inch baseboards, standard crown, insulation for 4-inch walls) * Missing essential materials (Hardie backerboard, mud beds, shower pan, felt under hardwoods) * No O&P on mitigation, even though this was discussed with Maddie and Dale * Stucco repairs listed, despite my home having zero stucco These are basic scope errors -- not minor details. Only Responded After I Sent a Termination Email After multiple ignored follow-ups, I finally sent one email with both my termination request and the review I intended to post. I CC'd John and Dale Terry so leadership was fully aware. Only after receiving that email did Al respond -- within two hours -- with a revised estimate. Even then, he offered no acknowledgment of the delays or ignored messages. John and Dale never responded at all. Yet John, the Vice President, had time the day before to reply publicly to a brand-new 1-star Google review from someone else. The contrast speaks for itself. Fiduciary Responsibility & Loss of Trust Public adjusters owe a fiduciary duty to the homeowner. Instead, I had to chase updates, correct their work, follow up repeatedly, escalate issues, and essentially advocate against the people I hired. My home has been unlivable since late June, stuck in demo with no clear path forward. About the 5-Star Reviews People ask how this firm has so many. They comp people to take down negative reviews -- at least one person I personally know. A trusted source shared that they were offered compensation to remove theirs. Well, since this firm only seems to respond when someone leaves a bad review... guess we'll put that theory to the test. Do yourself a favor and work with another PA.

I cannot say enough good things about Amy, our incredible public adjuster. After our extended…read morefamily suffered through the devastation of two separate fires, we were overwhelmed and unsure where to turn. Amy stepped in and became our saving grace. From the very first call, she was compassionate, knowledgeable, and determined to help us recover every dollar we were entitled to from our insurance. She navigated the complex insurance process with ease, fighting tirelessly on our behalf to ensure the claims were handled fairly and quickly. Amy's attention to detail and expertise turned what could have been a nightmare into a manageable process. Thanks to her hard work, we were able to rebuild and move forward. If you're ever in need of a public adjuster, give crossroads a call!!

My daughter had come home for the summer after her freshman year in college and basically dumped…read moreher entire dorm room into my front office and dining area. We were over whelmed and lost as to where to even start to organize her "stuff" for the summer. Lisa came in and spent the afternoon with my daughter. Lisa was was wonderful in that she not only helped her to sort, get rid of, box up all of her stuff, she educated her along the way. Sometimes a task like seems to large that you just do not know where to start ( so you don't). Lisa was able to educate her on where to start and how to move forward in an organized. She taught her organizational skills that she will be able to continue to use throughout her life. Thank you so much Lisa!!

Lisa was wonderful!! She helped me to de-clutter and organize my office. She taught me how to set…read moreup systems so I could maintain the organization once she left, and helped me to understand where my trouble areas were with why my office space and how to overcome them. Her techniques were simple and easy to understand, and I was able to carry them over to other parts of my home!!

Absolutely loved working with Pat. She is such a caring, thoughtful, organized and resourceful…read moreperson. Pat helped me with a number of projects when I needed extra help at home and I would absolutely recommend her services. She is professional, reliable, and very knowledgeable about the Houston area.

I can't thank Houston personal concierge service enough!!! Nothing but professional from start to…read morefinish. Its always been our families tradition to get flying saucer pies for the holidays however the line can be over 3 hours long when the holidays start creeping in and its first come, first serve. My aunts had always been the one to stand in line & endure it but with them getting older its become too much. I live in California leaving me unable to help and on a search of somehow, some way getting those pies for my fam! I found Houston personal concierge and gave them a call half expecting them to turn me and my seemingly silly pie requests away but it was quite the opposite. Pat had a very can do assuring attitude and set everything up. I chose the time and substitutions if anything was out and today the pies were delivered to my aunts house flawlessly.

I never thought contracting out software development could be so fun! Not only is Greg and his team…read morehighly responsive to any and all questions, they were actually able to call out (and proactively address) a number of potential roadblocks. In the end, they delivered exactly what we wanted, right on-time. Octaria is my first stop shop for all my outsourced dev work. 10/10 recommended. Thanks, Greg!-- Steve, Founder a Kiss Consulting LLC, Miami

We are super happy with the customizable database that Octaria built for us. Tracking our…read morevolunteers has never been so easy! Thank you for your engagement, passion, and support! -- Jack, Development Director at Coalition on Homelessness, San Francisco

I was assured that they could make a logo for our office building. The request was simple: Make an…read moreartistic logo incorporating our building with the address. Mark said he would send about 30 different designs for us to select from. I thought it was excessive but fine - send 30 different designs. What we got was 8 different formats of the address that looked like a middle school kid put together on PowerPoint. None incorporated the building and half of the formats sent had the address of our building misspelled. Of the 8 different formats of letters, they sent it in multiple different colors. I told Mark that getting the same format in 100 different colors doesn't mean he's sending me 100 different "designs" and the "designs" that were sent have NOTHING to do with following the guidelines I wanted the logo to follow. None had incorporated the building. If you want to lose $1000 and get 100 variations of a PowerPoint presentation, hire them. If you want to spend a fraction of that and have a real graphic design artist create a logo - go to UpWork. I posted the same guidelines on UpWork - had an estimate provided to me for $450 and the guy delivered EXACTLY what I was asking for on the first try. Logo Houston was an absolute waste of time and waste of money.

I would highly recommend Michael for Logo and website work. I have been using him for several…read moreyears now and have enjoyed working with him very much.

This review is in regard to the online level 2 certification. The website claims it is "24/7" when…read moreit actually isn't. You would think it's a somewhat automated process but there are people manually doing things that hold up your progress. The quality of the course is okay if you like ai videos reading bullet points off to you and then watching content not even made by the instructor but ripped from someone else. I would recommend paying an extra 10 dollars for a more polished experience. If this is all you can afford it'll get the job done.

Outstanding quality of training!!! Chief instructor is a US Army Veteran who has been deployed to…read moreAfghanistan.... Training is top- notch& goes well beyond what I have obtained through several previous academies. I am using this school for all future training!!

Great company. Got me current and saved me thousands. Highly recommend Ken. He has also saved…read morefriends that I referred him to.

I would definitely recommend Ken and Chad's 1040 Review team due to the fact that their passion for…read moreaccounting and tax work is truly unmatched across the board. Ken and Chad just do not execute in a professional manner on the tax and accounting side but they also understand and provide informative advice to help propel your business as well. You guys have basically been phenomenal tax experts and business consultants for myself and the growth and developement of my company. Thanks for everything and we wish you guys the best of success.

Great experience with Square Solutions! Communication was quick, they worked with my schedule and…read morewere very helpful with producing pricing and detailed information for their services. I used them for a deep clean and am happy with the results, the two cleaners were kind a respectful. They made sure that I was happy with my cleaning before leaving. Not to mention a great price for a deep clean! I would recommend using them- I'll use them in the future!

The cleaner was not able to clean all the areas some areas were left as before. There was a grease…read morelayer left on the tiles. Contacted the square solutions to fix the issues with response. I would not recommend Square solutions service to anyone