A Storage Solution came to our rescue!!! Having used CubeSmart on Monticello/Tallahassee, Florida for the last 2 years for summer storage. This year booked made an appt and was told paperwork would be emailed. Typical, nothing out of ordinary. Three days goes by no email no phone call. I call back to be told they sold to Prime Storage and now I need to contact them to reserve a space. No customer service, no phone call. Left us in a bad situation. It gets worse with Prime Storage. Made a reservation - arrived at Prime Storage, 2 weeks later and they gave away our 10x10 unit. the last storage unit and none to be had in Tallahassee. unless you were renting a huge one. Awful, awful customer service at Prime Storage. Manager just looked at me and then said sorry we can't find you or your information on the system (which is down and they are working on) but we have a 10x25 for $350. Insanity!! Prime told us we may be able to find a unit in Thomasville, Georgia!! What??!! A Storage Solution came to our rescue. Here we were in Tally, 5:00 pm, moving our daughter from her apt. No storage unit. A Storage Solution had a 5x5 unit and came after hours (and were 45 minutes away) to meet us to reserve the last space because they knew we were in a bind. I highly, highly recommend this storage facility. Clean, honest, safe, and extremely accommodating! Even though this was a little further from Gaines Street, I will patronize this business going forward!! Shame on Cube Smart and Prime Storage! Word of mouth goes a long way and I will spread the word!! read more

The female manager here is amazing, she helped me get exactly what I needed last minute and was flexible and friendly throughout the process. Great prices, great area. I have no complaints. read more

Very friendly people, great prices, safe and clean! They were very helpful. They had great availability and took us right away!

Great place to rent! Rented with them for years. Had no problems. My stuff was safe and I was never concerned about it. They have a gated facility and cameras. They also were prompt to return my security deposit once I moved out. Highly recommend them! read more

A Storage Solution - Self Storage Near Me - Tallahassee, Florida

This place is great for what they offer and the staff is amazing. The person in charge or owner perhaps (Greg?) isn't the best with talking to customers, or perhaps just talks down to people. Additionally, my name is not your typical American name, but the individual who called me about a late payment, lectured me on how he was putting the money back in the economy, as if I was some foreigner who didn't understand economics or business. Keep in mind I have no accent and have paid for the last 3 years (late or not, paid up). Threats to sell my stuff are fine, but to talk to me like I'm not worthy of being here...well that doesn't sit well. Can't wait to get my stuff out of there, will be paying their balance, but won't be supporting businesses that treat citizens (and community members) like that...the color of my skin and my name does not entitle someone to talk down to me. Especially when I am also a business owner and have been a citizen of our great land for my entire life! read more

Great storage unit, very friendly front desk staff. Rented a climate controlled unit and had 24/7 easy access to the unit, all of my things were in the same condition I left them in and when I decided to discontinue my contract due to the fact that I no longer needed the unit they were prompt to return my security deposit. Would recommend. read more

A storage Solution has been wonderful! Our Law firm uses them regularly for our storage needs. The personnel is extremely kind and helpful! Not to mention the storage space is the cheapest I've found! read more