I took in my dog and was so pleased with the results! The owner works hard and cares about the pets.My puppy that I adopted, was a rescue and her state of condition was a mess. I asked for the works to help clean her up. The dog I took in was not the beautiful one that came out. Thank you so much.I have a bad hip and the groomer actually loaded the dog and her traveling case in the car for me. Very busy place,will use again. read more

This place is horrible my dog came home with a blown vessel in her eye and as scared as she can be and my other dog was so scared to come back a second time she practically jumped away from the women when she reached out to take her I really don't trust these people the place is dirty and the staff are completely inhumane to animals. read more

Well I should have read the other review before trying this place.. We made a reservation for a small dog grooming 3 weeks in advance shortly before flying overseas. We arrived 5 minutes before our appointment time. The place looked uninviting, and there were sheets covering the windows. We knocked on the door, and someone pulled the sheet to the side butt-naked, and disappeared. We waited around for a few minutes but soon decided we didn't want our dog going here anyway, and left. We even followed up with a call to see if it was an odd coincidence, no answer, no call back. Wow!!! Luckily Grays Harbor Grooming squeezed us in, and did a great job.. read more

I dont know about the grooming part and I have never had to deal with the woman. I take my 2 chihuahuas there to get their nails trimmed and it is by far the best deal you can get any where $5 a dog and once I only had $5 I told the man who owns the buisness to just do one dog and he did my other one for free. From the sounds of it I dont want to meet the woman who's there and she probably wouldnt want to meet me again if I was in any of the other people who left a review read more

I would give less than one star if I could. My sister booked an appointment for me here and I showed up at the time for the appointment and it didn't look open. I opened the door and the first thing I noticed was a horrible smell - urine and I do not know what else - definitely not anywhere near clean. The floor was torn up and filthy and the entry was very small. I could see into part of the back and a dog was on what looked like a wooden counter that could not be sanitized, it appeared unfinished. I said "hello" and didn't see or hear anyone and the dog who was on a short leash on the counter was crying, the leash looked too short to lie down. The place was so filthy I left and called to cancel my appointment. I didn't even get a chance to say why I was canceling and the man said "okay" and thanked me for calling. It seemed normal for him to receive last minute cancellations. read more

I've been going here since Tammy took it over from someone else. She does an excellent job with my dog. Tammy is very nice and friendly. I will continue to go to her as needed. read more

Lol where do I begin? I called asking if they had any openings, the lady who answered said she had one dog left, and she 'didn't wanna be there all day' fair enough, I walked in and pretty much almost immediately walked out, there was a man before me who got his nails clipped, after he was done, I explained I was the one who called and they just looked at me dumbfounded and acted like they didn't understand a word I was saying, I asked them if they accepted debit cards and they very rudely told me no. they place looks very awful, it's claustrophobic, looks dirty, and needs a very good dusting, these two ladies did not look very happy(granted; they may have had a bad day) they looked absolutely miserable, and didn't seem very friendly...I hate being so critical, but it was just an awful experience and I'm glad I walked straighy out, from what I heard, many people have said the same thing...I definitely will not be back. read more

I was taking my two pugs here for a while and after the last time I quit. First she started off charging me $25 each and I would leave a tip. After the third time she started charging me $25 PLUS the amount I had been leaving as a tip so I didn't leave a tip after that. The final visit I took my dogs to was the last and now that I know how she was treating them I know why they would be so full of anxiety after. I got there about five minutes early to pick up my dogs and the reception area is so full of plants that she didn't see I was there so I was just waiting. I could see that she still had my female up on the table trimming her nails. She was also jerking on her feet and yelling at her when she would squirm away from her. Hello! Maybe it's because you're yelling at her and pulling at her feet and scaring her. At that point I let her know I was there and she turned around with a startled look on her face. After I paid and she asked if I wanted to schedule their next appointment I said absolutely not and left. I started taking my dogs to Montesano Grooming and explained how my dogs were anxious after the last place and they were very patient with them and when I picked my dogs up they were all smiles and wagging tails. I would like to note that this occurred several years ago but until now I had nowhere to share my experience and would like to have it known so others don't have to choose this place for their pet grooming needs. read more