I'm very surprised to read such positive reviews, and so few after being in business 20 years. this…read morecompany was hired by my Landlord, a unit has mice and bedbugs spreading in the building. all I was told to do by my Landlord was pull everything several feet away from the wall. I was told I would be done after the worse unit. but, they came to me unit first and I just woke up. The owner said to me "you got 5 minutes to get ready and out of your unit, or it won't be done, I got other calls to get to". pretty rude and unprofessional. he then did a walk through and said ok, good to go. I got my dog and left my unit. he was already done and gone when I got back and was out front talking to a few people and we all heard a crash come from my unit. I ran inside and seen that the leaned the spring boxes and California king mattress against my dresser that was so heavy. it pushed and tipped over the dresser. on top of the dresser, was the prescious urn of my beloved disabled dog that recently passed away. the bag had torn slightly from the broken ceramic. I was devastate. I contacted his company and he denied any wrongdoin, not his fault, blamed me, said I had bad luck! mind you, this is the professional exterminator who said it was ok to leave a pan of oil out, I didn't have to cover it, I can cook with it later.... well, it was full of dead bedbugs later. He's arrogant, rude, unprofessional and takes no responsibility for his actions. He should have known, ought to have known the weight would tip the dresser over. He refuses to do the right thing. the ethical thing and replace the urn. I will be filing complaints and taking him to court for his careless and disrespectful treatmen of me and my property

I love to give a five star review to this company as they work extremely fast to get here and to…read morehelp me out with my wash nest. My daughter is allergic and we're pretty stressed about the whole situation. Thanks again.

I've called Poulin's a number of times, and have spoken to a gentleman by the name Rubin. Out of…read moreall the calls I placed, I have to say he was the most polite, and informative sales person I spoke to. Thank you, Rubin. Claude

I hired this company to treat 4 cottages on Lake Of The Woods... All members of my family.... 3…read moreaccessible by road, and one on an island. The service provider who does this region is named Bob. I can't begin to tell you how horrible the experience was. I offered multiple times to pick Bob up and take him to the first cottage .. as directions were tricky...but he refused. He wanted to drive to Cottage number one himself. Result: went to the wrong cottage and treated a neighbors house. Then he proceeded to rudely berate ME on the phone as I suggested he might be at the wrong place because we were waiting for him at house #1. After he then went to cottage number two and three... I asked him about Cottage number 1 ... if he had in fact competed the treatment there after treating the neighbours by mistake, he snidely responded "ask the tenants" ... When I told him I was just looking for clarity to make sure that the bill he was sending me for all the cottages actually reflected cottage number one... He then let loose a barrage of rude texts and insults. Among his complaints was that I sent him a text message at 1:30am the previous night... (Incidentally...the text had directions to our cottage that he had requested... I sent it after my shift ..to make sure he would have it before his morning drive. It should be noted he sent his complaint to me via a text message at 5:30 am.... so I'm not exactly sure what his philosophy is here about texting during sleeping hours.) Overall... The service was abominable... And the technician was so incredibly rude and offensive that i vowed never to use this Company again if Bob was the technician for this region...even if I had to do the treatments myself. This company lost 4 cottage accounts because of the way Bob behaved. Out of curiosity as I began searching for other providers this year...and I happened upon the yelp review page. I guess it's not surprising that every single review seems to reflect similar horror stories.

AAA PLUS saved me from a huge expense. We had a noise in…read moreour attic and called one of the big name companies who sent 2 technicians to inspect our house for what they said was carpenter ants. This cost me $200 for the inspection and then wanted to charge us $700 for controlling them. Thinking this was way to high we called AAA plus. They where there with in a couple of hours. While sitting in his truck on the road the owner rob called me and said that my problem was not ants at all. He confirmed over the phone the problem area and said my problem was wasps entering my attic near my chiney and would cost $80. He asked me to come to his truck where he and i could clearly see wasps entering. He treated it and the problem was solved in hours. I would highly recommend AAA Plus. Ps that other company refused to refund my money. I guess i was fooling when i called -------

I have used this company in the past for ants and wasps. I just used them for a spider hatching her…read morebabies in my basement. The owner is very nice, explains himself well about the issue and what he needs to do, comes out fast, honest and he is very affordable. I highly recommend his business. I will continue to use him and mention his business to others. Thank you.

Imran was fast (came out on a Saturday which many won't do) courteous, efficient, he found the nest…read morein about 10 minutes and it was well hidden in cracks at a 90° joint in the stucco. He's also totally overqualified for his job, but he does it well. Would recommend this company with no hesitation.

Helped us with our pest problem. Came out same day service. Discussed all the different options and…read morewhat would work best in our situation. Very professional. Would definitely recommend and use again if ever needed.

They came out twice to get rid of wasps, but they're still there. Can not recommend.read more

This is the best exterminator in the city. I have used several in the past, and most are over…read morepriced. Jon is a true gem. an honest person who spends the time and explains everything to you so you can make the best choice for you, not for his wallet. I had a bedbug problem in my rental house and Jon came multiple times and gave me a plan that worked and that i could afford. Very professional, polite and a good price. I would recommend to everyone.

From the owner: Bed bug heat treatments, 90 day guarantees on services such as Ants, Cockroaches, Wasps and Bees,…read moreBed bugs, Rats, Squirrels, Mice and more!