We contacted several reputable companies to evaluate our septic system issue. One company provided a quote and asked us to consider our options, while A1 Pumping Services immediately asked when we wanted to get started. Like most homeowners, you don't need septic service until it becomes an emergency, and Jeff--the owner--was ready to take action right away. After completing his diagnostic testing, Jeff determined the pump was inoperable and needed replacement. Within an hour, he returned with the necessary equipment, replaced the pump, and clearly explained the next steps required to restore the system to proper operation. The following day, Jeff brought additional staff to dig down to the tanks and recommended installing risers to prevent unnecessary damage to the yard during future maintenance. Jeff's expertise and his thoughtful recommendations to make the system more maintenance-friendly are what truly set him apart. His professionalism, responsiveness, and quality workmanship earned our trust. We will absolutely add A1 Pumping Services to our list of known, reputable service providers and highly recommend them to anyone needing septic system work or a reliable reference. As their slogan says, they are "Number 1 in the Number 2 business!" We are extremely satisfied with the work performed and the guidance provided. Thank you, Jeff, and thank you to your entire team. read more

a1 pumping & repair is not a reputable company. zero stars!!! do not waste your money! poor customer service! they will take your money and not honor warranty repairs! spent $2700 on pumping tanks, electrical repair and upgraded pump. six (6) months later pump not working and hearing buzzing/electrical surges for pump area. called a-1, left voice message and text. still no show no call!! read more

A1 Pumping & Repair is NOT a reputable company. ZERO STARS!!! DO NOT WASTE YOUR MONEY! POOR CUSTOMER SERVICE! THEY WILL TAKE YOUR MONEY AND NOT COMPLETE APPROPRIATE REPAIRS! HENRY COUNTY, GEORGIA RESIDENT!!! I called them for a leak in my ceiling and it was "confirmed" by their technician (David) that it was a result of the wax ring on an upstairs toilet. We paid approximately $500 to replace it. Thereafter, I discovered continued issues with the water leaking in the ceiling. Jeff (the owner) and another worker returned and advised that it was not the wax ring but a pipe in the ceiling and wanted me to pay approximately $300 to repair it. They said the initial technician was no longer working for the company. I refused to pay the additional $300. Thereafter, Jeff agreed to complete the repair at no cost and returned about a week later, with another worker to replace the copper pipe. Instead of replacing it with a new copper pipe, they used a flex pipe (NOT SIMILAR MATERIAL AND NOT ACCEPTABLE). I spoke with Jeff about the using a new copper pipe instead of a flex pipe, and he agreed to return and replace it. HE HAS NOT. HIS WAS THREE MONTHS AGO. Multiple appointments made but he did not show up or bother to call and advise that they could not come. When I call him, he answers the phone but claims it's not him. He has a distinctive voice and I know it's him. He claims that he has been ill and promised to return to do the work but never shows up. DO NOT USE THIS COMPANY. read more

Stay Away poor customer service ...they are no longervthevgreat company since the original owner is retiring they do negligent work...I am still pending reimbursement from a botched job.They avoid my calls ...sent me a letter in the mail stating they would send me my reimbursement of 1200.00 still waiting 3 months later find another company!! read more

So impressed with A1 plumbing! I called about a toilet leak and someone was here that same day. Randy diagnosed the problem (and another plumbing issue that had been "fixed" by a different plumber) and went to get the part to replace it immediately- even offered a warranty on his work. Randy is awesome! Highly recommended. read more

Like most folks, you don't need this type of service until it's an emergency. I made several calls for service on my septic system, and A-1 is the ONLY one who responded. Scott and Leo came out to evaluate my tank, and got me running until the pump truck could get there, and recommended a needed repair. Repairs were made and we were greatly satisfied. Contract was written with the exact work needed, no surprises on the cost at the end of the job. Thank you Scott & Leo! Great work! read more

We needed to get new septic lines installed. I had used A-1 last year to have my tank pumped. The guys were great. We were having issues back then and they said we might need new lines. As it turns out, I did need them so I called them back out this year. Just a great group of people to work with. Even when we ran into some unexpected issues, they didn't miss a beat and helped defray some of the costs due to those issues. I highly recommend them. read more

Kevin and Leo were great. They were a great representation of the company. We received same day prompt service. They were up front with the costs before they did anything, and made a diagnostic quickly. They even told me were something was under the ground (I wouldn't have known other wise). Great work guys. I will most definitely recommend. read more

We had a clog, and I picked A-1 because of their stellar reviews. Randy was nice and told me he would dig up my septic tank for free, but I'd need a new $125 filter. He sent Jaremy out the next day. Jaremie dug up the septic tank and said a new filter would cost $290, not knowing Randy had quoted $125. Jaremie said the cleanout lines and the fill lines in the drain field needed to be hydrojetted for $900, enzymes were needed for $300, and two septic risers would be installed for $1500. Jaremie was on the phone with Randy several times. They quoted a total bill of $2825. Jaremie didn't want to pump the septic tank, although it had been ten years. He said they don't own a pump truck and have to hire another service for that. While I was pondering all the charges, Jaremy had me "witness" a call to another customer that A-1 had just charged $2800. He was livid that the credit card had been declined. He displayed customer name, credit card number, expiration date and security code to me with phone speaker on, while demanding the poor woman make good on the charges of the previous day. It was inappropriate and dangerous, and A-1's charges were extreme, so I declined their services. I wondered if every septic repair target bill was $2800. After researching septic tank costs: Filters are reusable hard plastic, don't wear out, and are hosed off or scrubbed, not replaced, $19 (Amazon). The $1500 septic risers are plastic tubes placed over septic tank openings which allow access to the septic tank without digging it up. Not necessary, but useful. They are readily available at local plumbing sources (PDI), or Amazon. Two 24" wide by 12" high risers with bases (adapter rings) and lids for a total height of 15" cost $194. The hydrojet was just a pressure washer with a longer hose and nozzle. Pros say $300 of enzymes is ludicrous. Very sad, unfortunate experience. read more

The owner is the nicest man. The team took care of business with a smile and they did an outstanding job. read more

A1 Pumping and Repair - Plumbing Near Me - Flovilla, Georgia

Last week, I called A1 pumping and repair at 404-552- 0079 to schedule my septic tank to be pumped. I was quoted a time of 09:30am on Monday. At, 10:30am, I called/texted the company to be told that the technician called out and they needed to be rescheduled. When I called it got transferred to someone out of the office that needed to call the boss. She later called me back to say they didn't have anyone available today. They did state they could do it on the weekend for a discounted rate. Quite disappointing that no one thought to call me in advance to make me aware that the technician would not be coming. read more

I now understand why these guys have 5 stars. I had a time sensitive issue because I am trying to close on my home. They came out on a Sunday and worked all afternoon going through my entire system. Ended up cleaning roots out of my Dbox. They got me in touch with a soil scientist that came out the very next morning to help me get all of the answers that I have been searching for. For any plumbing or septic related issues you should definitely call A-1! read more

Last Wednesday septic tank backed up and wife was sick had to take wife to doctor. All the while trying to arrange a company to come and look at septic tank. They were able to come late in the evening and work til the job was complete. Joshua explained everything in detail and cost was reasonable. I will definitely recommend. read more

Had a wonderful experience with A-1 Plumbing. My toilet broke and was leaking everywhere and they were able to come same day. They were very knowledgeable and worked with me on pricing. Would absolutely use them again and recommend them to everyone. Great family owned company with hard and honest workers!! read more

Was thrilled when we discussed a $300-500 estimate unlike the bigger plumbing chains who promise the same but then double the price. Well, once they came out the cost to pump our septic was nearly $800 with no reason explained other than cleaning a filter. Double the cost over that and no good reason for the estimate being so far off?? Nevertheless, the work done was done well and fast, but I dont plan on calling them again. read more