Would not recommend. Charges were outrageous for the service provided. Was unable to complete a 1…read morebedroom apartment in a day. Took the food out of the fridge and freezer and left it behind. Showed up late and had no moving truck, had to rent a trailer for them to move tw loads. Very disappointed them and their performance. Drug their feet all the way. If you are thinking about using these people you should just rent your own U-Haul and do it yourself to prevent stuff from being ruined or broken. The deal was 1100.00 to pack and move a short distance. In 8 hours they were asking for more money to complete the move. I just rented a trailer and finished it myself. They complained that we didn't have stuff boxed up and they had to do it also. The agreement was pack and move. They cost us probably 500.00 more in food and finishing the move ourselves. Wouldn't even give them a 1 star.

Photos show all you need to know about how they handled my family possessions. They took a day…read morelonger than expected the rental truck they brought was way too small (yes a rental truck from rent a car not a big professional moving truck) 5 trips they made total from house to house. And over 2 hours late.

My experience with Sadie Simplicity was nothing short of life changing. My initial call with Bobbi…read morebrought me so much relief as she offered so much compassion for my need of help organizing my home. Melissa was my organizer and she was so incredible. She brought so much expertise, detail, and an incredibly caring nature to organizing my home, which was inherently emotional for me. This investment was worth every penny and I would recommend them to anyone looking to bring some order to their life!

My interaction with Roberta was a positive one to remember! I was panicking with all the…read morecollectibles from my parents and how to go through it all to get a sense of what to do. Roberta took the lead and provided assurances along the way. She made herself very available for some guidance when I was in the midst of the boxes. An excellent listener !!

I previously rate this company high. However I just found out how poorly the handled my furniture…read more Upon sitting on one of the beds it BROKE!!! Also, I have 3 useless bookshelves. The pins needed to hold up the shelves are missing. Isaiah told me they were in my old home office tape together in a ball. I went back there and found nothing anywhere I looked. Afraid to sleep on either bed that they reassembled. I removed the photos and changed the rating because Jerome from Moving ahead did an excellent job of correcting all our issues. I view the measure of a company not only on the original work but how they handle any issues that occur from the move. Moving Ahead Services did an excellent job correctly every issue we had. I recommend this business.

Very efficient and professional. On time and moved quickly…read more I really can't believe how good they handled the job.

Today Hometown Movers provided a move for us. They were on time, professional, and very careful…read morewith belongings. The completed the job in less time than I expected and had very reasonable rates. I would recommend them to anyone making a local move or needing assistance with moving. Such a relief to have this job done.

From the owner: Specializing in local and long distance moving, senior relocation, packing and unpacking of fragile…read moreitems, pianos, loading and unloading rental trucks

Often, we have to return an item to a company. We trust the local shipping store. We don't trust…read morethe giant corporation to which we are returning an item. Mail Center Plus refuses to give any type of proof of having dropped it there for FedEx to return. When requested, the answer was "we don't give receipts for drop-offs". When I asked just for proof, I was told "you're welcome to go the the FedEx office", which is in Warwood. UPS store on Washington Ave will always provide proof of drop-off. Again, we trust the local shipping store. We cannot trust the big corporations to care whether we say we dropped it or not.

From the owner: We ship UPS, FedEx, DHL, & USPS. We Fax, Copies, Lamination, Scanning, Email, Typing, Mailbox…read moreRental, International Shipping, Overnight, Notary, Professional Packing, Estate Packing, Freight, Bulk Mailings, Stamps, & Custom Banners & Signs. "WE CAN DO IT ALL!"

These guys were great! We used their services when we moved to Wheeling, WV as recommended by…read moreU-Haul and were so impressed we hired them to load the truck when we were moving out. They're professional, friendly, well-mannered, fast, and tetris truck-packing geniuses. We were being charged by the linear foot for the truck they were loading by another company, and they were able to safely cram all of our stuff into less space than was quoted to us--saving us enough money to cover about half of the time they were loading. Would recommend!

The entire process was a nightmare from start to finish. After multiple calls with conflincting…read moreinformation, the workers arrived and shortly into the move took a lengthy break when one of their workers became ill. The other mover claimed this was a frequent occurance. After 45 minuets, another worker arrived and they began moving again. This break came out of the time that was paid for. The workers left before the 5 hours was done...leaving 2 cars still packed. After they left, we began looking and discovered that almost every piece of furniture had been damaged (paint chipped, holes busted in the tv stand, the back of the dresser knocked off, lamps broken), the walls at the new home were scuffed and scratched, and the televisions were scratched and no longer opperate with a remote. I would not recommend this company to anyone that values their posessions.

Highly highly recommend!! This is my first time using a moving company, I don't know about other…read moremoving companies but this one, they have made my life so much easier! Shannon was my moving specialist, she is super nice and responsive. I had a million questions and I was very worried about the move, she was very patient with me and walked me through each step, calmed me down. No hidden fees, everything's listed on the quote and if you have any doubt, ask Shannon and she can clear all your doubt out. On the day of my move, the crew arrived on time and were super efficient. All three of them were all very kind and they paid a close attention to the furnitures and all the fragile stuff. As I said, highly recommend. Really nothing to worry about, and if I ever move again, I will hire them.

We hired this company to pack and move our things in July of 2021. The movers were quick to pack…read moreand load everything onto their truck, but everything the movers did after they loaded everything was completely unprofessional and incompetent. After the truck left our old address, the movers took more than an hour to arrive at the destination which couldn't have been more than a 5 minute drive away. When the movers finally did come back with the truck, they were drinking sodas, so we assumed they just went to lunch. Nothing wrong there -- it was noon and people have to eat. However, at the end of the day they charged us for the hour they were at lunch (see attached photos). At the end of the move when we were unpacking, we saw that the movers had significantly damaged many of our possessions including our printer, an office chair, an office desk, kitchen supplies, our TV console, and had lost many items including the screws needed to reassemble our bed frame. The movers took no responsibility and just told us to search for the lost items in the old apartment (which did not have the missing items). Unfortunately we did not get an upgraded insurance policy as we did not expect a $240/hr company to be this bad at their work. We naively believed that a company with glowing reviews on the internet could do their jobs correctly. Nonetheless, we decided we would settle for the $0.60/lb reimbursement. After nearly a month before we finally got ahold of Prime Moving again for reimbursement, they simply denied that their movers had done the damage and refused to reimburse us for more than $100 for having caused nearly $500 of damage. Apparently if you don't take before and after photos of everything you own, they can just deny that their workers did anything wrong. It's truly a shame that this company won't stand by the quality of their work.

The actual movers where really good however they didn't start until 3 pm and then the office…read moreovercharged me. They charged me for 12 rolls of packing tape when they barely used a 1/2 roll. I called twice for a refund of that charge and they kept saying g they would do it but never did. The customer service in the office wasn't great as they never updated me on the timing either as I had to be the one to keep calling.

TL;DR - Movers held our items on the truck until payment was made prior to unloading. Movers had no…read moreexperience moving items (uncovered mattress, face down on the sidewalk with the mover on top of it) They did not understand how to load a truck (small items were loaded first and not stacked). Claimed truck was 'full' despite being half full. Movers were instructed not to unload our items at our destination, UNTIL payment was made (which how can that be if time to unload was not accounted for?). Damaged walls and items. Had to call 2 friends to help unload the truck. Hands down the worst company I have ever worked with.We used them for a move on April 2024 to move our items from our townhome to a house that was 0.3miles away. The move took 6 hours longer than expected, despite having already broken items down and made them easily accessible. The moving crew had 0 equipment and were extremely unskilled in moving the most basic items, including a mattress. They called a week before the move to get an estimated list of items that I would need moved, during which on the phone call that I explained I was currently travelling and can only list of what large items come to mind and approximately 25-30 boxes for the miscellaneous items. There was no follow up email sent to gather a formal list of all the items needing moved. On moving day, movers were 2 hours late and 2/3 workers showed up in an unbranded moving truck that did not have a ramp. I walked the movers through our townhome and showed them everything that needed to be moved. However, it became very apparent that the movers had no experience in how to move out a house. They were unnecessarily wrapping things that didn't need to be wrapped, and did not know how to move a mattress as it took around 30 minutes to get it down 2 normal flights of stairs. It wasn't until hour 2 of 6 of moving out that the third mover showed up. They spent a total of 6 hours trying to move our well packaged and organized items out of the townhome. I spoke with Michael Dunne who asked me what is going on and why is it taking so long to move out. I explained that the movers were disorganized and lost with this move out process, and that the truck did not have a ramp. One of the movers came back to me and said that they couldn't take half of the items I showed them because it was 'not on the list' - the estimate list that I read out over the phone while travelling. We were 5 hours into this move out process that should've taken no more than 1.5-2 hours with any other company. They also claimed the truck was 'full' even though nothing was stacked. I also had to help them move some of the bigger items into the truck myself. 6 hours into the move, Michael Dunne called one of the workers and said they had to move onto the destination right up the street and start unloading. Extremely frustrated at this point, I agreed to move on and we'll come back for the other items ourselves - Michael Dunne got me to schedule another pickup in a few days, during which a $100 deposit was made. When we arrived at the unloading destination, the movers were instructed not to open the cargo door until a full payment of $2081 was made, PRIOR to unloading the items. This was around 2x what was quoted as they were charging for 'extra time' due to their inability to support a proper move-out. How do you know what to charge hourly if you haven't done the unloading process yet? They parked on a very busy street and not our driveway, despite me requesting the drivers to park in the driveway or even our front lawn. They refused, stating "we are not a traffic company, we are a moving company. F**k the traffic". Multiple items damaged, walls damaged, it took until 9:30pm (9.5 total hours) to have 75% of our items moved out of our townhome that we can still see out of the window from our new house. It took multiple emails and phone calls to cancel the follow up move and receive my $100 deposit back. I never received the signed contract at the time payment was made, and emails and phone calls have not been answered.