I phoned around 3.30pm 26th Feb 2025, spoke to a young woman and asked for a fare price from…read moreaberdeen airport to aberdeen train station, the operator was very rude and blunt, and had an attitude, not sure why anyone would want to book with such rudeness over the phone, i decided my money would be best spent on another firm. Very unprofessional and would not recommend this business to any of my collegues/work associates who travel to and from aberdeen all the time. A shame really as my company would of liked to do business on a regular basis.

I called for a taxi and was given an estimate of 20-30 minutes. The operator asked me if I didn't…read moremind waiting that time. I obliged and decided to wait. After 35 minutes I called back to ask what the delay was and was assured the taxi would arrive shortly. I waited 15 more minutes and then decided to leave. I walked back to my destination. Very unprofessional and unacceptable.

Called the out of the blue on a Sunday afternoon. We needed a lift to the rail station on short…read morenotice. They guarantee the trip in 45 minutes, but our call gave them less time than that. We made the train with time to spare. Otherwise the service is top-notch and modern. They sent me a confirmation text immediately (without asking for my number first - nice). They followed that 5 minutes later with the make, model and registration number of the dispatched taxi. Five minutes later the clean taxi showed up with a friendly, professional driver. The way things ought to be.

Absolute crap. Left waiting midnight because they supposedly "forgot" so if you want to be left…read morestranded in the early hours of the morning because they "forgot", then go right ahead and call them up. Absolute joke.

Horrible company, buses are never on time this is a legal scam. Their managment is incompetent…read more Worst bus company ive ever seen

Surly drivers. Pull away too quickly and don't give folks a chance to board -…read moreone has to run like a lunatic to get on. Alighting - hold on for dear life. Not impressed!

Very professional drivers with an emphasis on safety. Love that they don't start driving until an…read moreonboarding passenger has sat down. A driver told a lady to make sure her young lass (her daughter) was sitting down properly. These folks are serious about safety. The buses are spotless ... drivers extremely polite, personable and professional.

Really good bus company who even when times are tough are always investing in there fleet spending…read moremillions for new buses each year and bringing hybrid buses to the city. They only raise there bus fares when they need to and are increasing frequency's every year. Showing First how to run a good bus company.