To be clear the only reason I am giving this review 2 stars is because the employee that was…read morepresent at the time of our party did everything within her power to help our party go smoothly. Today I had my son's first birthday party at this soft play. I was really looking forward to it because of the fantastic reviews I read. When we showed up, the singular employee present told us that the photographer we opted for as an add on had called out sick and wouldn't be there. I mentioned that the owner didn't let me know about this- she said she was told to let me know when I got there. I had absolutely no time to make plans for an alternative to capturing photos and had to rely on guests and the single employee running the party. The tables and high chair all needed to be wiped down, and half of the decorations I dropped off ahead of time were not up. I'll say that's probably due to there not being adequate staffing. My issue here is with how the owner is running this business. If I had employees call out sick last minute I certainly wouldn't leave one employee (with 2 days experience by the by) floundering, trying to manage a party of 30 adults and 10 kids by themselves. I also certainly wouldn't leave it to that employee to break bad news to a customer. So unprofessional. I also feel that the food was not charged accurately- the catering menu for Gino's shows the price of a full tray of caesar salad for $60 + $27 x 3 for 3 additional pizzas ($81) + 3 foot italian hero at $17/foot ($51) = $192 + $17.04 tax + $10 tip (I saw this handed to the delivery driver) = $219.04. The line item for the food on the invoice was $277. $57 extra for what? Due to there only being one employee we ended up needing an additional half hour of party time to have birthday cake, which was provided free of charge and I do appreciate that. The kids had a nice time and the catering food was good. But overall, I paid a premium expecting to have to do no work and felt my mother and I did about half the work anyway.

Great place. Definitely worth the membership. Our 2 year old loves it. We joined at the old…read morelocation a year ago and they made some cool upgrades at the new place. Owners are very nice too

This place is great! Our first time here, my grandkids loved it. We had amazing encounters with all…read moreemployees accept for ONE. The Hispanic male at the food court was rude, but we didn't let it stop us from having a blast. The guys and girls who monitor the kids were incredible, interacting and playing with, every group of kids. Worth the money 100% I would absolutely recommend!

What a great time, loved the place very clean and the cashier Hailey was very pleasant and helpful…read more She answered all our questions. We will definitely be back.

Our Back Yard Play Place is more like a 3.5 than a 4 but I don't think worthy of a solid three…read morestars. This place is pretty big. Being on top of the bowling alley, this give kids and family extra time together (or separate if the kids go play by themselves while the parents bowl, which seems to be the case here). There are a great deal of inflatable bounce houses and one giant obstacle course, a ropes tower with a slide, rock wall, some arcade games, and a few birthday party rooms. For two kids to play for 1 1/2 hours was $24 total. Seemed like a pretty good deal considering there's no other place quite like this and it keeps the kids active and happy. It is dingy and there are quite a few broken arcade games that they just decide that they're never going to fix (I've been here a few times). You pay 25-50 cents per game or a dollar to play air hockey, basketball, or a motorcycle game. There are no tickets so you're really only playing to have fun, not win prizes. There is a coin machine (it's slow) to give you quarters for the games. During my most recent visit, the basketball machine broke on us so that was interesting. Other than the rinky dink "arcade" (which is kind of just scattered around the bounce houses), this is a fun place with plenty of room for the kids to run around.

Had my son's 2nd birthday party there. It was perfect. Great size & activities for the little ones…read moreranging 6mnths to 5 years old.

Little Laughs was so much fun! We went in without a reservation and they were able to accommodate…read moreus! My daughter is 18 months and had a blast! The workers were so sweet and playful with the kids. I also cannot stress how clean it was. We can't wait to go back!

I wish it was closer to my home, but it's so worth the trip! I took my 4 1/2 year old daughter…read morehere and she loved it! One thing I loved was you can book a time slot to go so you know it won't be overly crowded but also when Jetsetters staff say time is up the kids hear it from someone else still doesn't make it easy for them but did for me! I did go ahead and purchase an extra hour to add on it was discounted and figured why not since I was driving out there!! It was so clean, the staff was amazing and friendly! The had a cafe, vet clinic, food store, gym area, charging station for the bikes a path for the kids to ride on! We will certainly be back! They also have a slide the kids can go down on a tube oh and a room or the main area for littles to climb, crawl etc!!

Very cool spot. We decided to try this place out on my son's birthday. We had a crazy snow storm…read morethe day before and a lot of our plans were cancelled. Very clean and I like that they had plenty of room to wait until it was your time to go inside. I was very surprised that they charge $10 for a second parent to go inside, especially since adults aren't allowed anywhere on the structures. They have cubbies for your shoes and belongings. Inside is very cool and clean. They had so many tunnels and bridges around the whole place. My son is only 2 so he was nervous to explore since we couldn't go with him but for older kids I think this place would be a blast. They had little shops, a gym and other activities aside from the tunnels/slides. The also had a toddler room with little slides and tunnels which was great. Looks like they have a small pool and a big room upstairs for parties.

I recently came here for a child's 5th birthday party on a Saturday from 3PM-5PM. It's located in a…read morestrip mall that looks pretty abandoned so there's plenty of parking. It's a cute spot for younger kids as there's two little bounce houses and plenty of toys up front. There was also a hoop in the back for older kids but I would still say this facility is more for younger kids like 5 years old and under. There were kid sized tables as well as adult sized tables in the front which was nice so you could sit if you wanted. There were also benches by the bounce houses which the adults utilized. I'm assuming this setup is just for parties and not for open play/classes. The two hosts for the party who I'm assuming we're the owners were very friendly and approachable. The kids and adults both had pizza and the drink options were apple juice and sodas. I know there was a bathroom in the back which I did not utilize. At the end of the party, there was a little play dough type St. Patrick's theme goody bag (which my toddler loved) and water bottle given out. All of the kids at the party looked like they had a great time. Mine was very upset when the party was over and time to go home. Overall, as someone who attended a birthday party here, I would definitely recommend it for a younger child's birthday party!

We had my daughter's 3rd birthday party at lil tots and it was perfect. We had an Elsa theme. They…read moredecorated, did sensory tables and had pizza and juice/water included. The owner even made special homemade play dough with cute themed toys and beads in them for us and our guests. The kids had the most amazing time bouncing on all of the bounce houses. The smaller kids loved all the toys they had lines along the wall. The price was the best I have found in Suffolk county 2 hours for 10 kids and they shut the place down to the public which is huge for me because I have two kids under 5 and it's just safer not having outsiders there. The adults felt like they could relax because the place is big but not so big that you can let your kid go wild on the bounce houses without being right there you can see them. Great value for money, wonderful staff that's caring and everything came together easily. You can have a great party and not stress about anything. Just show up. Highly recommended.

We celebrated our daughter's 5th birthday in April at Jungle Jim & Jane! This place is truly great…read morefor the kids! Sammy did magnificent job in making our daughter's birthday truly special while we didn't really to do anything ourselves! We were extremely impressed with the fact that the place is extremely clean (comparing to most of the places). It was great that the workers were taking pictures that they airdropped to me at the end, I didn't need to worry about running around taking pictures and videos during the party. We highly recommend this place, you really won't regret celebrating your kids birthdays there! Thank you Sammy and the team for having such a wonderful place!

One of my main motivating reason to write my reviews on Yelp is to support local businesses. Jungle…read moreJim and Jane great example of supporting local ownership. The owners are present and manage their business as a well oiled machine. So many thoughtful details are integrated into their floor plan for little kids and adults. Extremely clean. Organized and rules are enforced to ensure the safety and security for group at large. My toddler loved the many toys and spaces provided. It's fun and energetic but also spacious enough to have a comfortable experience. Strollers are not allowed, just fyi, keep them at home or in the car.