Attended a Yelp event there to celebrate Philippines independence day. Cute place. Was set up for…read morethe event with vendors in the parking lot. The inside was spacious, had a bar and a place for kids to play. Very clean. Looks like a great place to have. Birthday party. Plenty of parking too. Friendly staff.

This place had a great atmosphere. I was pretty impressed with the business model. I liked that I…read morewould be able to work remotely while the kids were at play. I'd be able to calmly focus on work knowing my kids were safely in front of me. Additionally, this great concept wouldn't be complete if there wasn't a fabulous cafe inside. I did try a few drinks and found most of them a bit on the sweet side for my taste, but the UBE latte totally met my needs. Smooth, flavorful, and not super sweet. I would go back just for that. I also felt the pricing was quite fair. Id probably opt to come her over Starbucks.

To be clear the only reason I am giving this review 2 stars is because the employee that was…read morepresent at the time of our party did everything within her power to help our party go smoothly. Today I had my son's first birthday party at this soft play. I was really looking forward to it because of the fantastic reviews I read. When we showed up, the singular employee present told us that the photographer we opted for as an add on had called out sick and wouldn't be there. I mentioned that the owner didn't let me know about this- she said she was told to let me know when I got there. I had absolutely no time to make plans for an alternative to capturing photos and had to rely on guests and the single employee running the party. The tables and high chair all needed to be wiped down, and half of the decorations I dropped off ahead of time were not up. I'll say that's probably due to there not being adequate staffing. My issue here is with how the owner is running this business. If I had employees call out sick last minute I certainly wouldn't leave one employee (with 2 days experience by the by) floundering, trying to manage a party of 30 adults and 10 kids by themselves. I also certainly wouldn't leave it to that employee to break bad news to a customer. So unprofessional. I also feel that the food was not charged accurately- the catering menu for Gino's shows the price of a full tray of caesar salad for $60 + $27 x 3 for 3 additional pizzas ($81) + 3 foot italian hero at $17/foot ($51) = $192 + $17.04 tax + $10 tip (I saw this handed to the delivery driver) = $219.04. The line item for the food on the invoice was $277. $57 extra for what? Due to there only being one employee we ended up needing an additional half hour of party time to have birthday cake, which was provided free of charge and I do appreciate that. The kids had a nice time and the catering food was good. But overall, I paid a premium expecting to have to do no work and felt my mother and I did about half the work anyway.

Great place. Definitely worth the membership. Our 2 year old loves it. We joined at the old…read morelocation a year ago and they made some cool upgrades at the new place. Owners are very nice too

This place is great! Our first time here, my grandkids loved it. We had amazing encounters with all…read moreemployees accept for ONE. The Hispanic male at the food court was rude, but we didn't let it stop us from having a blast. The guys and girls who monitor the kids were incredible, interacting and playing with, every group of kids. Worth the money 100% I would absolutely recommend!

I saw Thrillz Atlanta advertised on social media and was genuinely excited to bring my son there…read morefor his birthday with some of our family and friends. Unfortunately, after our experience, I feel like there are several operational and safety issues that need to be addressed. About a week before our visit, I started seeing posts on social media showing extremely long lines. I initially considered booking a birthday party, but since I didn't have 10 kids, I felt like paying for a full party package would be a waste of money. Instead, a few days before our visit, I went online and made a prepaid reservation for 12:00 p.m, including spectator passes. We arrived around 11:40 a.m., which was 20 minutes before our reservation. Despite having a reservation, we did not make it to the check-in counter until approximately 12:35 p.m. What really bothered me was that when we finally checked in, our time was started based on our original 12:00 reservation time. We had paid for 120 minutes, yet through no fault of our own, we had already lost a significant portion of that time standing in their check-in line. I felt cheated out of something I had already paid for. I do want to make it clear that the employee who checked us in was nice, efficient, and patient with everyone. I had absolutely no complaint about her. In fact, throughout our visit, most of the employees we encountered were pleasant. My issue is with the overall operation, organization, and setup of the facility. The parking situation was the first indication of the problems. The parking lot does not appear large enough to accommodate the number of people this facility attracts, especially when other functions are taking place in the area. It was extremely congested just trying to get into the parking lot. The reservation system also did not make sense to me. According to the website, a reservation was required, yet when we arrived there were two lines--one for reservations and another for walk-ins. Even the reservation line was extremely long. If customers have prepaid reservations for specific times, there should be a more efficient process to get those customers checked in so they are not losing time they have already paid for. The stickers were another issue. The stickers placed on us came off extremely easily. I repeatedly had to pick them up from the floor and make sure the children still had theirs on. I repeatedly had to pick them up from the floor and make sure the children still had theirs on. The raffle-style tickets being used for laser tag also need to be reconsidered. Those tickets are flimsy, easy to lose, and are the same type of tickets that can easily be purchased online. How are children expected to keep up with a small paper ticket while they are jumping, playing, going down slides, and getting on rides? We were also given cards that were supposed to be stamped for each ride. However, the facility was so busy and the staff appeared so overwhelmed that our cards were not stamped most of the time. If the card is being used to control or track ride access, there needs to be a better system and enough employees to consistently enforce it. One situation in particular really bothered me. I was standing in line with the children in my group waiting for a ride when a staff member brought two people to the front and allowed them to go ahead of everyone who had been waiting. One of the children with me was even asked to get off because the seat was needed for someone else on the Grave Digger ride. When I asked what was going on, I was told they had paid for a party and had "paid a lot of money." I responded that I had spent a lot of money too. My group consisted of 8 adults, 7 children, and 2 babies under the age of 2, and by that point I had spent well over $1,000 on this birthday outing. I ultimately had my group get off the ride because I wanted them to be able to ride together. That made the situation even more disorganized because the employee then had to get my people back off, allow several other people in line to ride, and then put my group back on so they could ride together. It held everything up unnecessarily. he food and dining area were another issue. The food line seemed to be going in every direction, and there was no organized waiting area. After ordering, it took approximately 25 minutes to receive our food. At one point, the register system went down, so employees had to begin emailing receipts. People were everywhere in the dining area, and the entire setup felt chaotic and overcrowded.

Our Back Yard Play Place is more like a 3.5 than a 4 but I don't think worthy of a solid three…read morestars. This place is pretty big. Being on top of the bowling alley, this give kids and family extra time together (or separate if the kids go play by themselves while the parents bowl, which seems to be the case here). There are a great deal of inflatable bounce houses and one giant obstacle course, a ropes tower with a slide, rock wall, some arcade games, and a few birthday party rooms. For two kids to play for 1 1/2 hours was $24 total. Seemed like a pretty good deal considering there's no other place quite like this and it keeps the kids active and happy. It is dingy and there are quite a few broken arcade games that they just decide that they're never going to fix (I've been here a few times). You pay 25-50 cents per game or a dollar to play air hockey, basketball, or a motorcycle game. There are no tickets so you're really only playing to have fun, not win prizes. There is a coin machine (it's slow) to give you quarters for the games. During my most recent visit, the basketball machine broke on us so that was interesting. Other than the rinky dink "arcade" (which is kind of just scattered around the bounce houses), this is a fun place with plenty of room for the kids to run around.

Little Laughs was so much fun! We went in without a reservation and they were able to accommodate…read moreus! My daughter is 18 months and had a blast! The workers were so sweet and playful with the kids. I also cannot stress how clean it was. We can't wait to go back!

Had my son's 2nd birthday party there. It was perfect. Great size & activities for the little ones…read moreranging 6mnths to 5 years old.

We came here this morning to meet friends for a playdate and I was very impressed…read more Firstly, the place was immaculate. We came for the first open play session and it was very clean. The staff was also lovely. The gentleman helped my daughter feel comfortable going up and down the ladder to enter a space which I am thankful for. The price included admission of a parent which I feel like is rare but appreciate it! And they had a sibling rate at a small discount which is also very nice. The kids cannot wait to come back!

My son and I visited on a Saturday afternoon for the 4:10 PM playtime and the place center was…read morealmost empty. Everything was clean and he had a great time. The place is geared for children under age 10 and I think that's accurate because he's 8 1/2 and was able to still have fun. The music is geared towards preschool children, however. The location was easily accessible, and the check-in process was seamless. If you have a little one and want them to stay busy during school breaks and weekends then this is the place to bring them. I appreciated that during my entire time here I didn't have to worry about safety once.

I recently came here for a child's 5th birthday party on a Saturday from 3PM-5PM. It's located in a…read morestrip mall that looks pretty abandoned so there's plenty of parking. It's a cute spot for younger kids as there's two little bounce houses and plenty of toys up front. There was also a hoop in the back for older kids but I would still say this facility is more for younger kids like 5 years old and under. There were kid sized tables as well as adult sized tables in the front which was nice so you could sit if you wanted. There were also benches by the bounce houses which the adults utilized. I'm assuming this setup is just for parties and not for open play/classes. The two hosts for the party who I'm assuming we're the owners were very friendly and approachable. The kids and adults both had pizza and the drink options were apple juice and sodas. I know there was a bathroom in the back which I did not utilize. At the end of the party, there was a little play dough type St. Patrick's theme goody bag (which my toddler loved) and water bottle given out. All of the kids at the party looked like they had a great time. Mine was very upset when the party was over and time to go home. Overall, as someone who attended a birthday party here, I would definitely recommend it for a younger child's birthday party!

We had my daughter's 3rd birthday party at lil tots and it was perfect. We had an Elsa theme. They…read moredecorated, did sensory tables and had pizza and juice/water included. The owner even made special homemade play dough with cute themed toys and beads in them for us and our guests. The kids had the most amazing time bouncing on all of the bounce houses. The smaller kids loved all the toys they had lines along the wall. The price was the best I have found in Suffolk county 2 hours for 10 kids and they shut the place down to the public which is huge for me because I have two kids under 5 and it's just safer not having outsiders there. The adults felt like they could relax because the place is big but not so big that you can let your kid go wild on the bounce houses without being right there you can see them. Great value for money, wonderful staff that's caring and everything came together easily. You can have a great party and not stress about anything. Just show up. Highly recommended.

One of my main motivating reason to write my reviews on Yelp is to support local businesses. Jungle…read moreJim and Jane great example of supporting local ownership. The owners are present and manage their business as a well oiled machine. So many thoughtful details are integrated into their floor plan for little kids and adults. Extremely clean. Organized and rules are enforced to ensure the safety and security for group at large. My toddler loved the many toys and spaces provided. It's fun and energetic but also spacious enough to have a comfortable experience. Strollers are not allowed, just fyi, keep them at home or in the car.

Took my two kids here (3 & 6) and they both had a blast!! Everything is really clean. There are…read morelots of fun areas. My husband and I did the adult massage chairs. Sammy who runs the place is great & friendly. One of our favorite jungle gyms.

This is such a cute, fun place for kids 0-7. Slides, tubes to climb in, ball pit and plenty of free…read moreplay areas. My kids have the best time. It's always clean and birthday parties have been perfect.

From the owner: Where imagination meets adventure! Indoor playhouses that turn every day into a play day.read more