service quality appears to have recently decreased somewhat: perhaps having too much success??…read moreGetting increasingly impersonal: too many people involved when checking in, discussing problems & pick up. Grand confusion in end. Also had case of unnecessary service: just added AdBlue before bringing in car and then was charged $40 later for "top up" Not good. Also prices now as high or even higher than authorized dealers: what gives? Pity, because was happy customer before....

An aftermarket part came loose. Driving the car to Precision could have caused damage…read more Precison's two-year warranty covered the part but not the towing. For me, a repair by another shop closer to me might have been cheaper than the towing. Precision, however, opted to pay the towing as well, with no cost to me. An outstanding example of a company standing behind their work. BTW, the rep I dealt with was Merrick.

Save your money....don't shop here. I purchased a guy from the "owner" at the end of September…read more They helped me with financing but my credit needs work and found me what I thought was a great car. I traded in my 2011 Dodge Journey because I was driving 30 minutes to work each day and wanted something better on gas and more reliable. (if only I had known what I know now!!) For the first 2 months the car was good, then with the first snowfall the drivers window would go down but not up. Whatever, it's a used car and I could deal with it. Then a week ago the transmission started slipping out of gear and I felt like the car was slowing me down all the time. I took it to a transmission shop and they told me the front bearing have gone and the transmission needs work. I contacted the owner, Adam and he basically told me "you're on your own" here's a quote from their website: (oh, they also can't spell check) "Our vehicles leave here clean and safetied. We take care of you after the sale. If something is wrong we will fix it. We don't offer shady warranties. Here at BCCARS.ca, you are guaranteed to get a great deal but most importantly, great service. Both during and after the sale." He told me in a very condescending tone that "cars come with maintenance, it's the price of owning a car". I did some research and found out that in BC there is a law that states the following information on the VSA website. (Vehicle Sales Authority) they license car dealers and salesmen in BC. Under the law in BC, a level of quality, performance and durability is implied into every sales contract. When you buy a car from a dealer, it has to be: fit for the purpose you bought it for of "merchantable" quality (it has to run) durable for a reasonable period of time "as described" These conditions are the legal warranty. They apply whether the dealer mentions them or not. If the car is faulty or it's not as described, the legal warranty is your escape hatch. It can give you the right to get the car repaired or replaced -- or cancel the contract and get your money back. So I contacted Adam again and laid out what I needed to make things right, either take the car back, cancel the financing and give me the $4000 for my car or give me a different car. I don't feel safe driving something that is already having so many issues and I shouldn't have a 7 year loan for a car that's a piece of junk. I provided the information that I found on the VSA website and he told me "that doesn't apply to you". His response was again, immature and condescending....basically he told me he didn't want to speak to me anymore. I guess he doesn't like women who stand up for themselves. So far I've filed a complaint with the Better Business Bureau, the VSA and I've contacted several TV stations. I've also posted reviews everywhere I can think of to warn people not to be taken in by them, especially women. When contacted by the BBB regarding my complaint his response was "I have bad credit and I'm playing the victim." He had nothing to say about the car or his responses to me or the fact that there is a Legal Warranty that he must abide by. They do not stand behind what they sell, they do not honour their words and they do not care at all about you after they sell you a car.

Alexandra, Adam & David are the best! Helped me into my new ride this year. Much appreciated…read more Thanks! Would highly recommend this dealership. Do your due diligence like anywhere else. Read your Carfax and know what you are getting into. A nice, clean, well managed business. I am so grateful for my new Dodge Journey SXT. The search was worth the wait. It is even better to be able to support local businesses.

Amazing service!!! Trust them fully!…read more Kailee is extremely helpful and very knowledgeable Highly recommend for any type of service for your vehicle

Hello Levi. Just a shout out to you & your team there at…read moreA-Pro Automotive services. We were having misfires & carboning of the valves & head area which is systematic of all Direct injection motors. After an exhaustive search in the interior of the province we decided to confer with shops on the coast. We came across A-pro Auto & after seeing so many happy customer views we decided to make an appointment with Levi and he assured me they can remove the carbon debris with a method of blasting the carbon with walnut shells which is what I had been searching for. Levi had the service done on time and a few other assorted house keeping items. The four hour trip back home was delightful the car ran EXCEPTIONALLY WELL. We will be back there IF we should ever need their services again as this type of PROFESSIONAL SERVICE seems to have disappeared else where. THANK YOU Levi & TEAM. Best Regards. Don P.

The boss was apparently away, which might explain this, might not…read more So the vehicle ends up with one of those advertising border things around the rear license plate. If we wanted to rent out ad space to them, we'd have informed them in advance, and set a fee for doing so. But a bolt was snapped, so the unforgivable thing was to get the advertising bolted on, they drilled FOUR NEW HOLES through the body of the car. Photos taken just in case. As we don't want to deal with an insurance deductible, I'm going to seal up those four holes myself. As for the snapped-off bolt? I, an amateur with home tools, was able to drill it out using an ordinary drill and some cutting fluid in about 10 minutes, how is this beyond the skill of a professional mechanic? A closer look at the bill reveals they charged $44 to do this on top of the things that were actually asked for. $5 was for parts... the ad itself maybe?! Or was it for the 4 masonry screws they punched through the body of the car. Addendum: They admit fault, will even pay up (but only after the reviews come down), but won't offer an explanation for how it happened, nor any guarantee that they won't do it to someone else. He even gave some song and dance about how the ads are normal business practice (which they sort of are for the more desperate outfits, but they really should ask first since there's an actual dollar value to advertising - doubly so if they have to put holes through your car to do it). Zero explanation for why auto mechanics couldn't drill out a snapped bolt, had they had this skill we wouldn't even be talking about this, I'd have just quietly removed the ad that had been screwed into the official mounts. So the bad reviews stay up unless they can come up with some explanation and guarantee, that's the whole point of reviews, to spare future customers the aggravation.

Horrible Shop! Shop owner is total "used car" salesman not a mechanic! Took my vehicle here for a…read morefew years. Kept needing the same thing done over and over again. So instead of finding the problem and fixing it, they put a band aid on the problem till the next time... They will always find something to fix. The owner also likes to belittle people in his shop. Saying things like, let me put this in terms "you might understand". Very inappropriate. I see other reviews mentioning that they put a ad plate around license plates (without permission), that are almost impossible to remove. I have vowed to tell anyone that needs car work done, not to go here.

Wow! These guys are so good I don't know where to start. They did extra little things I didn't ask…read morefor that needed to be done, did phenomenal, accurate work to my VW golf R. They were extremely helpful and honest, they ended up finishing early and reduced the invoice! The work you will get here is superior. Thanks HPA you guys rock!

From the owner: The HPA workshop features multiple service bays, a full fabrication shop, CNC machining center, and…read morea Superflow AWD Dyno. Specialties include forced induction tuning of the VW/Audi VR6 motor, Haldex 4-motion based AWD conversions, DSG tuning, and complete vehicle builds from mild to wild.

This hidden auto shop. I was looking for an auto shop to check my car electricity because I smell…read moreweird smell from my AC like something is burning so David went with me to test the car and asked me to bring it to the shop next day. They spent nearly 2 hours to inspect my car then they called me to inform me that there is nothing wrong with the car , the only possible thing is my car break is fairly new that might be the reason for the smell. All the inspection was free of charge so they spent time on my car for free! They are very honest, friendly, and professional.

for almost 2 decades this company has taken care of my cars, and my children's cars. I won't trust…read moreanyone else when it comes to my life and a car. these guys are awesome.... they take care of everything, including calling me if I forget it is time to get my oil changed.

My mechanic for years in Vancouver has been Blenheim Imports. However, after moving to Langley, I…read morewasn't able to make it there for some routine maintenance and brake work I needed. My husband's co-worker referred me here. Daryl was able to fit me in, told me the options for how he could fix the issue and called me with updates throughout and got the work done quickly and for a great price. I've definitely found my Langley mechanic.