The whole experience was great . Safe drivers , clean new equipment. Well informed with helpful…read moreadvice. Punctual

From the owner: Experience the epitome of luxury with our exclusive transportation service, perfect for airport…read moretransfers and accommodating up to 14 passengers. Servicing Franklin and Nashville area.

These guys are awesome. My family came to town and we had 2 vans worth of people to cart around…read more T and Byron did great with all of us, especially the kids. They were on time, the ride was smooth, and it didn't cost an arm and a leg. You won't regret using them.

Drivers are very dangerous! Cut me off then cussed me out, like it was my fault. I took a picture…read moreof the tag #. You would think being a valet service they would be a more cautious and courteous driver.

Great friendly service , used them from airport . Would highly recommend them. There promptlyread more

Just used Black Car Transportation to get my group of four from BNA to our hotel. Our driver,…read moreBlake, was on time and communicated well with us. We were upgraded to the Mercedes Sprinter, which was an awesome surprise. The vehicle was clean and spacious. The communication with Derrick during the booking process was also quite easy. Black Car Transportation took great care of my party and I will use them again the next time I am in Nashville.

5 stars isn't enough to truly capture the service and experience with Emerald Luxury…read moreTransportation. Was visiting Nashville to connect with my fraternity brothers and wanted to add a special touch by reserving a sprinter van to take us down to Shelbyville for the Nearest Green Distillery Tour and then out on the town in Nashville later that night. Unsure of how best to book, I called and spoke with Edward who put together two quotes to fit our needs. One quote was for the tour and the other was for the night out on the town. Communication from the time I booked in March until service at the end of April was great. For the tour, the van was set to arrive at 10:15am so we could get there in time for our 12pm tour time. Carlton called me well before that to let me know he had arrived, which I appreciated, so I could corral the guys to make sure we made out the door on time. Carlton was great and provided great communication. He dropped us off right in front of the entrance so folks could think we were famous, ha! Later that night Joe picked us up for dinner, and drop us off at a few different spots. We were initially supposed to return at 12:30am, but when I called him he to extend he said not a problem and with smile. On both trips the van was clean and comfortable. I had called a few other companies, but glad I went with Emerald. Although I'm not from Nashville, will be singing their praises to anyone that asks!

Rverthuling was excellent and the driver superb. I'd definitely would use them again.read more

Top notch service all the way around, from pick up to drop off. The driver was waiting when we…read morelanded. The vehicle was spotless and ready for us after a long day of travel. The drivers were both courteous, friendly and available to answer any questions that we had about the area. Great and safe driving!

Booking was super simple and personal. Kevin rocked! He…read morearrived on time and the Yukon was immaculate. He was extremely efficient in his path to the airport terminal and was a wealth of information. Kevin was the best part of the experience. Thank you for a job well done! We look forward to enjoying your service in the future!

What a fantastic experience and thank you to our Driver Jenniffer. On time, with an immaculate…read moresprinter van customized for comfort. If I could give more than five stars, I certainly would.

I'm sorry to share a negative review of Signature Transportation. We booked them for our 200-guest…read morewedding based on our venue's recommendation, and it turned into a disaster. The booking process was frustrating; it was hard to reach Molly Griggs, and after several conversations, we reserved one mini XL (50 people) and one super coach (57 people). We confirmed a detailed schedule multiple times well in advance, including specific pick-up and drop-off times. On the wedding day, while I was getting ready for our 5 PM ceremony, I learned that our guests from Harpeth were on the wrong bus and at the wrong venue. This was incredibly stressful, as these guests were key family members, including the groom's uncle who was reading during the ceremony. Our ceremony was delayed as they rushed to arrive. After an investigation, it became clear that Signature Transportation had forgotten to pick up our Harpeth guests. The guests were in the lobby at 3:50 ready for a 4:00 pick up. Signature was no where to be found, but a grayline super coach was there. Our guests got on that bus, as they figured it was for our wedding. Signature arrived at Harpeth hotel at 4:17 pm (cameras at Harpeth have evidence) and only picked up 1 person, as 25 of our guests were on the other wrong bus. Dana tried to say there wasn't a specific time in the contract to pick up the Harpeth guests, but the trip manifest clearly states the bus arrival was earlier at Hilton to allow enough time to grab Harpeth guests for a drop off at the venue by 4:30pm. The stops are clearly stated and shown in the trip manifest. I spoke with both Molly Griggs and Dana Taft, the manager. We received a partial refund, but it didn't reflect the stress caused on our wedding day. Dana stated that "feelings" weren't part of the contract, which felt dismissive. The service was not fulfilled per our contract, but Dana disagreed with that statement. I hope no one else has to experience this. Despite our clear communication with Signature, they failed us. I recommend looking for a more reliable transportation company, as planning a big 200 out-of-state wedding is stressful enough.