Great service from staff for notary services. AAA made this is a really easy task vs other banks and shipping stores which had no availability for weeks or wanted $10 per document. Thanks to Natalie Sutton and branch staff for A+ service. read more

Holly was super helpful and gave me many tips and trips for my drive to Mexico. She also helped me get my international license

Here for an international driver's license. Brought the application, $20 fee, Florida license & 2 passport photos. Quick & very easy. read more

AAA Delray Beach - Auto Insurance Near Me - Delray Beach, Florida

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Only one person at a time made customer come back tomorrow everyone was at lunch 2:35 so much for customer service read more

AAA Delray Beach - Waiting - Auto Insurance Near Me - Delray Beach, Florida

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I wish I could rate a zero star. I have been trying to get an issue resolved over 2 months now. Been trying to reach the branch manager for over a week and a half with no call backs. Only get told "Just leave a message and he will call you". This is my last resort trying to reach this specific location my next step will be to go higher and beyond this location. To deal with this and have to chase after and agent and branch manager is ridiculous!! read more

AAA- please follow up with Interstate Towing in Boca/Delray- see all of the BBB reviews, Google Reviews and Yelp Reviews on this AAA roadside carrier. The person who answers their calls as well as the owner Jeremy are rude and unprofessional. AAA should boot them as well as anyone who needs a tow and expects proper treatment as a paying customer. They both hung up on me and don't seem to care and blocked my number. I'll be following up to BBB on this incident and their lack of business acumen. I love AAA but this is unsatisfactory. read more

This is a review for AAA in general. We've been a member for over 15 years with the 100 mile towing option. Last weekend we finally needed a tow, as previously they have changed a flat tire or two. We broke down halfway through alligator ally. I called both AAA and the road rangers. Road ranger arrived in 5-10 minutes. AAA said because of the hurricane damage on the west coast all tows in Florida are limited to 10 miles. I explained that alligator ally transversed Florida and the nearest town was 40 miles away. They said so sorry but we're on our own. The best they could suggest was calling random places for a tow and requesting a refund. 15 years. Not one single tow! The road ranger helped us limp down the breakdown lane into a rest area. Uggg. Never again will we be AAA members read more

Terrible experience in the past with a vacation plan. Went in today for maps. Man at desk most unfriendly and I knowledgeable. We think we might cancel our membership after YEARS of being members. read more

HORRIBLE!!!! I purchased this insurance 3 weeks ago. I've been stuck in my car for almost 3 hours now waiting for them to come and check my battery. My car battery just died in the middle of a parking lot. I've called several times to check in ETA and all I get is "Assistance is on it's way". I live by myself in FL and barely have no one to call to for help. Probably first and last time using them. read more

DO NOT PURCHASE A BATTERY FROM AAA they do not honor their waranty The $166 battery (3 years warranty ) didn't last 2 years

I called 2 hours ago to get towed for a new tire,it`s now going on 3 hours. They didn`t care I don`t know if they will come and that`s the last AAA WILL SEE OF MY MONEY. I CAN DRAW THENM A MAP OF WHERE THEY CAN SHOVE IT. read more

Company is a scam. They were good once but updated policies to screw existing members. Exit stage right and cancel your membership. There are much better companies. read more

Being a AAA member has its perks. You can receive discounts on attraction tickets, trips, and insurances. The staff is always so friendly here. I wish I could score bigger discounts on the tickets though. These are the cheapest prices I could find for the Orlando area. Anybody out there want to prove me wrong? Please do so. read more

Nice location & employees. Needed passport photos... they're free with a AAA Plus membership. Called to ensure they did them at this location (Yelp said they did, but I wanted to be sure that was current info... it is) & to ensure they were open, since they're 1/2-hr drive from Boca. As a note to W. Boca residents, the Delray office is the closest AAA location to us. Every Membership Services agent was busy (about 1/2-dozen), but I was waited on immediately at reception & waited exactly 5-seconds for Trudy in Travel to greet me with a smile & take my pics. The woman at reception also alerted me that I'd need to remove my white sheer shirt, which I wore over a black tee. There are State Dept rules about the pics: 2"x2" color pic, white background, no white shirts, so much room from the top of pic & bottom, parameters on how much face/hair needs to be shown, specific lighting, etc... this is why you should skip paying for them at passport photo places, who often do them wrong according to recent Yelp reviews (too dark/light & retakes need to be done... not convenient when having upcoming travel plans) & come to AAA... they're savvy on all the laws. Even if you have to pay $20 more to upgrade to a Plus membership from basic, or pay for the pics should you not want the Plus upgrade, it's the same cost as getting them elsewhere & you get additional benefits for 1-yr, too. Trudy was kind enough to take 4 pics with a digital camera, as the 1st few made me look like I was on a bender from Federal Prison. Another note is, the State Dept wants a face-in-repose pic... no toothy smiles, only a half smile with no teeth showing, at most. She showed each one to me & kindly gave her input on why it should be taken again. She printed & cut them within a minute & gave me 2 copies in a small protective cover, 1 as insurance as they need to be attached via 4 staples to the passport renewal form. All in all, the whole process took 5-min. I visited on a Fri around 2pm & parking was competitive, but spaces are available, although you'd need to walk 50' or so, which is just a note to those who may need handicapped parking... there are 3-4 spaces, but this place is hopping & they're taken up quickly... people in, people out on a regular basis. Also, the AAA location is at the end of a strip mall with some very busy stores, like Ross, so I'm guessing the huge lot is often filled with cars. All in all, a nice place to visit & employees were very helpful. 5* out of 5. read more

Worst experience. I had a flat tire and the guy at aaa told me to find a tire store open till 6pm. Aaa said they couldn't find one. So i went to yelp and found one in a couple minutes. Guess aaa doesn't feel like helping at 530 on a Friday evening. Getting rid of my aaa. read more

I stopped by to get an International Driver's License. I'd downloaded the application from their website and had the two passport pictures prepared. I walked up to the cashier, handed her my paperwork, pictures, a FL driver's license and $15. Five minutes later I had my IDL. It could not have been easier. I was also impressed with how well the cashier knew the process for issuing the permit. This seems to be a very knowledgable AAA office. I would certainly use them again. read more

Not good. Where to begin....... Made an appointment because we were told members who come into office get the attention over call ins. Waited 20 minutes due to being directed to wrong location to wait. Computer problems within the office.... Interrupted by phone calls galore. Agent couldn't add any information of value for our trip. Fortunately we knew where we wanted to stay in Europe. Service isn't what it used to be. read more

Yeah, I`m an aging Dinosaur and yes, I do own a Garmin GPS with Lifetime Map updates. I stopped in at the Delray Beach AAA Office to double check if there was an entrance to SR # 29 in Everglades City to connect with R 41 Tamiami Trail so I could continue north and connect with I 75 to continue on towards Ft Lauderdale. THey confirmed in the affirmative and even printed me out a bound hard-copy Trip-Tix as well. Its been 3 decades since I actually had a custom made page by page road map made on the spot for a road trip. How antiquated but "cool"! read more

I stopped in to get tour books and maps. The service was fast, courteous, and met all my expectations.

Very friendly and efficient staff. I do miss the location in Boca. It's difficult for me to get to the Delray office - their hours are my work hours. But, when i get there, it's worth the trip. read more

The AAA Delray location is a waste of time if you are in the market for auto or homeowner insurance. So far, I am waiting 8 days for a simple quote on each after making a special trip to this office with all my paperwork. All they had to do was compare and present. Went with another vendor. I might add every other insurance carrier responded to me with all details and prices within 48 hours. If all you want to do is plan a trip, I guess this is a good venue alothough you can do it all on the web. As for insurance.....do not waste your time. AAA is a dinosaur with personnel that have no sense of urgency and lack customer service skills. read more

In the past the staff has been terrific, this time the individual I waited to see was a person who could only offer me maps. All she did was stamp the cities I requested information about with a circle. I honestly do not remember her name, but she only wanted me to make hotel reservations. Very disappointed. read more

The staff was very friendly and the location was perfect as it is right off a main road. I went to buy tickets to visit one of the parks in Orlando for the following day and the lady was very fast and I was in and out quickly. Keep up the great work and I highly recommend it to all my friends. read more

Could not be happier with the service. Prompt, efficient, courteous, got me everything we needed and on our way as soon as possible.

It was a pleasure tone able to get my auto AND my home owners insurance in one policy. I saved over $700 per year and Ms Jorge was immensely helpful. Kudos to her read more

The AAA travel service helped me plan my road trip in the US. This service alone is worth the annual membership fee. I fell that I now have a literal shake and bake vacation. Thank you AAA read more

Visited recently to switch Club affiliation and update my mother's car/home insurance policies. While there were fewer than 10 people waiting to be seen, it took a bit longer than expected to be seen by the first of two staffers However, she was very helpful and expedited a tedious process for me. Second staffer took care of business within 5 minutes. Front desk people are especially courteous. Very well-run office. Wish they could offer services similar to those in LA, where you can renew your tags, transfer ownership of vehicles and other DMV-related chores, as opposed to having to deal with interminable waits at local Delray DMV. read more

I went to this office to use trip tix, I have not used this service since 1999. Needless to say, a lot has changed. Trip tix is amazing and so helpful! The lady that helped me at this office was amazing! She was friendly, polite, and very informative. Can't wait for our honeymoon trip! Thank you AAA! read more

I usually go into AAA to get guide books and maps for upcoming trips and they usually have just what I'm looking for. A great perk with membership. I also had them do a trip-tik and hotel reservations for a trip to the National Parks a couple of years ago and it made things very easy. read more

We had a great experience with Janet. She planned the perfect trip to san francisco for us.

I've been to AAA twice in the last three months and have been disappointed both times. The first time I went to get a passport picture taken. No one knew where the camera was or thought it was stolen. They were waiting for a new one. It wasn't until I made a fuss that they directed me next store to Staples to get the picture. Why didn't they say that in the first place? The second time I went, approximately one month ago, was to get a converter to charge my phone and i-pad while overseas. My experience with converters in the past has been negative, so I asked their advice on which converter to get. Nobody knew anything about the converters they carry in their shop. With the exception of picking up an occasional map, I haven't had a positive experience with this location. What was positive, though, is when my battery died and called the 800# to get help. They sent help within a half hour. So the 800 service is great. It's just not great at this location. read more

I stopped in to get Tour Books and Tickets. I had to see two different people and they were both a huge help.

Called Nadine to ask a question about my homeowners insurance policy that I have with AAA. As usual, Nadine went out of her way to be helpful. Since there were issues that needed to be clarified, she kept me in the loop, called back, and back and back until the issue was resolved. I highly recommend using Nadine and AAA for all insurance needs. read more

Stopped in to get a SunPass transponder and it was quick and easy. Then there is the 10% credit to my AAA account. Thank you Barbara Livingston. read more

Great Service. I use them all the time for Trip Ticks to finding Insurance and Rental Cars. You can not go wrong. We have been with AAA for over 25 years. read more

I was for the first time very disappointed with AAA. I want to reserver hotel, rent a car, flight for Newport RI, for July 2014. All prices are very very high comparing with what I found on Web. read more

Went in to get Tour Book for an upcoming trip. The woman not only gave me the book, but suggested two maps that might assist me. Was in and out in under 5 minutes with loads of information. read more

This is a warning to consumers......NEVER, NEVER, NEVER BUY A AAA BATTERY FOR YOUR VEHICLE!!!. I have been a AAA member for 25 years in South Florida....soon to be a an ex-member and have never been so frustrated by the recurrent breakdowns I have had for dead battery. It would seem to have a simple solution....... replace the defective battery with a new one as per the AAA warranty. My vehicle is fine and is driven at least once per week, the alternator (is that what it's called?!!) also checks out fine. AAA informed me that my battery was in storage....... per dispatched technician........and charges from zero to the minimal pass level (0.4) if charged from another battery source. I have never had my battery in storage and disputed this with them.... to no avail. This is their given reason for not replacing my battery which leaves me stranded on the streets with no power at the mercy of the elements and kind strangers who stop to give me a "jump charge". Obviously, AAA no longer values their customers would rather frustrate them than honor a warranty. I give up!!!! I will buy a battery from Costco, they value my loyalty and return the sentiment ten fold. AAA consumers like myself put my trust in you but thanks to your defective product and your refusal to honor the warranty I have been left on the roadside more times than I can count perhaps this fact should be included in their next AD campaign read more

Visit AAA in person to change the region after my move. AAA is totally run by regions with little communication between them. It was quite annoying as I was unable to take care of on line. As I walked into the office, I was surprised how large it was. Not knowing where to go, I wanted to ask the receptionist as where to go. She was helping a customer before me, and it was taking a very, very long time. Reception should direct people where to go not get stuck with a customer for 10 minutes. The receptionist had no peripheral vision ( I am giving her benefit of the doubt) since she totally ignored me. All she had to do is acknowledge my presence and say that she will be with me soon. This old lady she was helping was slow and indecisive. I was ready to walk out when finally I was acknowledged. After that, the transaction went great. Was referred to a very nice and competent agent who t took care of all my needs and I was out the door shortly. Bottom line, the weakest link is the receptionist. read more