We cannot say enough good things about this company and their entire staff. We visited their showroom and worked with the office manager, YaYa. She was wonderful helping us find samples of hardwood flooring for our home. We had almost 2500 sq. Ft. Of flooring needed to replace the carpet in our home. We scheduled the owner, Ken to come out for a free estimate. The price was right, so everything was go. The order was in town quickly and installation seamless. The hardwood came out beautiful. The installation was professional, neat and quick. The floor, including the stairs to the second floor was amazing. I cannot say how impressed we were with dealing with this company and highly recommend them. read more

AAA Hardwood Floors - Owners bedroom - Flooring Near Me - Phoenix, Arizona

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They are the few Mirage flooring dealers in the area so we decided to go with them. From measurement, ordering, and installation, everything went smoothly as planned. There was no surprises. We love our new Mirage flooring snd we also changed out the carpets in the guest room with Coretek LVP. We are extremely satisfied with the results. read more

AAA Hardwood Floors - Coretek LVP flooring - Flooring Near Me - Phoenix, Arizona

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From the moment of our free quote with Ken to the final quality check, AAA Hardwood Floors was a great experience. The floor looks incredible and all of the workers were on time everyday and were very professional and courteous. They worked hard and we have an amazing floor to show for it. Recommending AAA Hardwood Flooring to everyone I know. Thanks Guys! read more

This Company did several rooms of hardwood for us and I have been pleased with the workmanship & quality. I was not however pleased with their tactics. Each hardwood install their has been ample wood left over. Too much in our opinion. This last install I asked them to take it back because again it was another full unopened box as well as several scrap pieces. I was charged $8.50 per sq foot for the 19+ sq ftt box. They did agree to take it back but only gave me half credit. I told them I did not agree because it was not installed and they ordered it as well as did the measurements. They refused to make it right. Be wary of this as It just does not seem right to us. I was very displeased! read more

We wanted to replace carpet with laminate wood flooring and after reading all the positive comments here about AAA Hardwood, I called them for an estimate, Ken (the owner) came after few days to hour house and took measurement and gave us an estimate. We went to their showroom in 8255 E. Raintree Dr. #125 Scottsdale, AZ 85260 last Saturday at 1:00 to select the material and color and finalize everything. The showroom was closed even though we went during their business hours, which was no biggie. We called the business number again on Monday, and left a voice message. Ken called back and he promised to come to our house in few hours and bring some samples, he never showed up. My husband called him twice and left him messages, he never returned the call. Poor business practices and unprofessional!!! read more

Ken and his team are extremely helpful and professional when you are ready to replace any flooring in your home. We had Ken install a wood floor in our living room, and it came out beautiful! He offers many flooring options at very competitive rates. We will be using Ken and his team to replace the tile in our home very shortly. Thanks Ken!! read more

We would give this company zero stars if possible. They are unprofessional and they lie. You spend hard earned money only to have theM not complete the job or clean up after themselves once they know they have your payment. STAY AWAY THEY WILL NOT HONOR THEIR COMMITMENTS! It is sad, they owner is such a deceitful and dishonest man, if they tell you Ken is coming, run the other way! read more

Last year had Ken install bamboo floors in living room and "man cave"....it's still as nice as the day it was installed....so when time to retile entry, kitchen, and bathrooms we called Ken again. They had to remove one layer of tile and two layers of old vinyl tiles!!! The results are beautiful, they had some tricky angles to cut around and it looks great. highly recommend this company. read more

I had several quotes. AAA Hardwood Floors was not the lowest price wise but it was the most complete and best value. Ken brought several samples with him. I then looked around. I wanted gray floors then decided to go with a maple grey. The installation crew was marvelous. Very professional and friendly. I absolutely love my floors. I have referred them to several family and friends. I will use them on bathroom floors next. read more

AAA Hardwood Floors - Hallway - After - Flooring Near Me - Phoenix, Arizona

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I had pleasure of working directly with the owner, Ken Tran. He was very polite and knowledgeable about his business. He not only explained the supply chain and process flow of procuring the teak wood we purchased, but also was very meticulous and thorough about his pricing. My wife and I immediately pulled the trigger to do business with him after being very disappointed in shopping around and getting high price points, prices for only service and/or materials, and quotes that required us to provide materials; a very fragmented market and frustrating to the customer. We instantly knew AAA was the contractor of choice and we were happy to give an honest and friendly businessman our business. Since doing our entire bottom floor (appx 800 sqft) , we re-hired Ken to do the same flooring on our upper floor and stairs that required meticulous cuts and bull-nosed matches. Our house looks amazing and the color is vibrant . Ken also helped us chose the color and provided us with photos of houses he's done with same flooring to show us how it'll look before we pulled the trigger. We've since recommended Ken to our close friends and colleagues at work. Unequivocally recommend him to anyone looking for high-quality floors with a friendly business team! read more

AAA Hardwood Floors over all is outstanding with regarding to pricing and installation. I am glad that I had chosen AAA Harwood Floors to install laminate. Ken, Van (and his crews) were awesome. read more

With so many scam and poor quality companies out there I am so glad we have AAA Hardwood here in the valley. AAA is my go to on any flooring the owners Ken and Tracy will treat you like family! read more

AAA Hardwood Floors provided professional service and amazing customer service. The president and owner, Ken, is knowledgeable about laminate flooring installation and his crew were respectful and friendly. We had laminate flooring installed and are very happy with the results. read more

AAA hardwood did an amazing job on our floors. We have used them twice now and have been very pleased with the outcome each time. Very friendly and knowledgeable, they were able to help us choose the right flooring for our family and home needs. I highly recommend!! read more

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This is an outstanding business, great customer service & products. They are a must for flooring. A company you can count on.

New carpet and "want to be wood" has been down more than a month now. Carpet, which Ken helped me pick out, looks great. Other flooring in kitchen, dining room, living room and halls cleans up great using water and Spic and Span. Everyone thinks the flooring is real wood and we love the color. The cat loves to skid across the floor but the flooring shows no scratches or damage from those sharp claws. Got a great price, minor glitches were handled expeditiously and staff could not have been more professional. read more

This is the second time I have used this company to install flooring in my dining room. I had living done last year. The saleman (I think was owner) came measured and had the exact match of my floor they installed last year. The 3 men who came to install, arrived right on time, the started to install the floor, they worked quickly. In about 4 hours I had my beautiful floor in my dining room. They cleaned up everything, even the small amount of sawdust in garage and hawled away my old carpet. The next day I got a call from Jennifer ( I think was her name) checking on the install, GREAT customer service. DO NOT fall for those TV ads telling you get free rooms etc, that is all a scam. Use AAA you will love them. read more

Great company very easy to work with. Did a fabulous job installing 6 rooms of laminate hardwood. Moved furniture and followed up after the job was done. I would highly recommend them! read more

A very professional, knowledgeable floor company! We went to several companies in the Scottsdale trying to match one room to another. The ONLY one that said that it could be done was Ken at AAA. They installed the floor and "blended" the match perfect. From the demolition to install, everyone that worked on our project are true craftsmen. In an industry full of flakes...this is one professional contractor. read more

I've been waiting to write this review because I didn't want to be unfair and too emotional. We had hardwood floors put in late September 2018 and it honestly was a terrible experience. The saving grace, and reason I am able to give 2 stars rather than none, is that the owner Ken and his administrative assistant Jessica are amazing. They are responsible, kind, and willing to make things right. Unfortunately, the actual installment of the hard wood floors was less than desired. Aside from the fact that we had some major wiring cut and a $4000 electrical bill (which AAA paid, but we were out of electricity in our basement for several days - and we are still having electrical problems), the actual craftsmanship was poor in areas of our home. Some baseboards were cut while others were removed and all of the rooms are inconsistent. The baseboards look terrible and all need to be replaced (some have large gaps between boards and floors because they were cut, others have molding that removed but not replaced etc.). There were also odd gaps between some of the tile and wood flooring. A few of the walls were banged up. The crew was very defensive about damages that they clearly caused and it left us feeling awkward and bummed. There are many wonderful reviews, which is why we went with AAA in the first place. I'm not sure what happened, but hopefully it was just a fluke. read more

My experience with AAA Hardwood exceeded my expectations. I don't normally write reviews unless extremely pleased or unhappy. I do read reviews though and wanted you to consider my experience. From the first phone call to the final handshake it was a pleasure to do business with AAA. The crew was outstanding, very courteous and patient with all my questions. The quality of work is the best! I had intended only to replace the carpet with hardwood, knowing there was still an issue with the baseboard. The lead man told me he could do it, quoted me a fair price and I had that done as well. WOW! It looks awesome and they were in and out in the same amount of time as originally planned for. Give them a call, you owe it to yourself to at least talk with them. One thing that stood out in my mind was, when they quote the job its a turn key price, everything is included. You won't be nickel and dimed for "extras." That means a lot. read more

Had a great experience with the sales person but our home was absolutely trashed by the installation crew. Walls and baseboards were severely damaged which we are currently repairing. Not only we are fixing everything but got to clean a dirty floor. Icing on the cake - we still got to pay full price for a poor job. Never again. read more

Can't think of a single reason not to give them five stars! They do excellent work, my floors are beautiful, they moved the furniture and put it back, swept up and took away the trash. Excellent, hassle-free service! read more

The samples that were brought to our house were better than the competitor's samples. Price was reasonable, and more work was involved. Our flooring was glued down, and the baseboards were cut so the hardwood fit underneath. Crew was professional and hardworking, and flooring looks great. Couldn't be more pleased. read more

A few months ago we had engineered hardwood floors installed and I am very pleased with the outcome. I would say they are very close to 5 stars but there is always a little room for improvement or just little mishaps. However, from having dealt with several contractors for different things, working with Ken and his team was almost effortless. From the moment we met Ken, he was very courteous, professional and always responsive for any questions. The rest of the team was just as nice. I would use them again in the future. read more

The wood flooring is beautiful. The staff was helpful and the installers were amazing. Make sure you get EVERYTHING promised in writing. We were dissed big time by the promises made that were not in writing. Recommend that you don't pay until all the promises are made, even verbal promises by the owner. Had the owner completed the verbal promise, we would have recommended them to multiple people we know considering flooring. But now we lose and AAA Hardware loses. We moved on to have someone else complete the rest of the work and this is unfortunate for all. The Stars are for the Staff and Installers only. I noticed as well that the good reviews were over a year old. read more

Very displeased. Called to get some work. I needed a section of hardwood floor replaced where some tile used to be. I was told because I was not a past customer they wouldn't be interested in doing the job. I was made to feel that because I haven't spent a lot of money with them and they weren't going to make a bundle off of me not they didn't want to waste time with me. I will not be calling them with any future work needed. read more

We were told over and over again, by multiple other installers, that we had a very complicated flooring project. It took over five years to finally find someone who said they could do it without a problem and that was AAA. The challenge? Footed built in bookcases and cabinets built on carpet. And, a Murphy bed that could not be removed. And, last but not least, a picky consumer looking for just the right hardwood. The outcome? Beautiful. I would use AAA again in a heartbeat. read more

We were looking for a hard to find wood for our floor. AAA (Ken & Tracy) provided it, Quarter Sawn Oak. Not only did they provide it but installed it along with Tile and granite counter tops. Their crew was meticulous and friendly while installing our products. The floor ended up more beautiful them I could of ever imagined. This is true with the tile work also. I could go on and on about the service and product being more than AAA but AAAAA would be more exact. read more

Heath was scheduled to come to our home for an estimate for the hardwood flooring. He was on time, very courteous and helpful. When the crew showed up to install the flooring they also removed our furniture. They took care in removing and putting it back. The wood flooring was put in several different areas of our home and all the flooring is absolutely Beautiful!! I couldn't be happier with any of it! This is an A+ company and great group of people. I would recommend them to anyone and everyone. :-() read more

We had several quotes and ended up going with AAA Hardwood floors and we were not disappointed. Ken was very friendly, knowledgeable, and responsive as were all of the office staff. The instillation crew was superb. They were timely and respectful of our personal belongings. We went with the Truffles Harvest Wood because of the special pricing and were not disappointed. We even were accidentally overcharged and were sent the overcharge amount back within two days. We received a thank you card and gift from AAA Hardwood Floors about two weeks after our floors were installed. What a nice touch. We will use this company again! read more

Our experience with AAA Hardwood was awesome! The owner spent over an hour with us. Products were fantastic, his knowledge and experience was fabulous and his business philosophy was top notch! Great products, excellent warranties, and no hidden costs. The flooring and carpet teams were prompt, clean, friendly, knowledgeable and hard working! They cleaned up during and after installation. One of the best contractor experiences ever! Would recommend to ALL! read more

My family just purchased a house and we wanted to install hardwood floors throughout. One of my coworkers recommended AAA Hardwood, as she was quite happy with her experience with them, so we decided to check out their showroom in Scottsdale. There were an abundance of options in the showroom, and the staff was very helpful in helping us narrow down the choices. We choose Truffles Cocoa Hickory, as well as a new baseboard. The staff worked with us to schedule the project within our stated timeframe. They set a 2-week window to complete the project, but ended up finishing everything in about 1 week. They even came out to do some installation on a Saturday in order to finish early, which we really appreciated. The team that installed the flooring was professional, courteous, and asked several clarifying questions throughout the installation to ensure we got exactly what we wanted. I highly recommend AAA Hardwood - you will absolutely get a beautiful floor and a stress-free experience! read more

Had an overall positive experience with AAA Hardwood floors. Replaced all of our carpeting with engineered Birch planks and couldn't be more pleased with the results. Price was reasonable and the installation was performed quickly and professionally. read more

AAA Hardwood Floors is a top notch company from initial sales help, measuring and cost estimating and then the actual installations of both wood flooring and carpeting. Everything went very smoothly. The crews arrived on time each day, moved all furniture carefully and were very friendly. They cleaned up after each day. We are very happy with the wood floors and carpeting they installed. We are very happy with all their work. read more

When my wife and I decided to put hardwood floors , into a couple of our rooms, we did a lot of research. One of the companies was AAA Hardwood Floors. From the beginning of the process, which was done, on line and the follow up call, by Ken, the owner it was a wonderful experience. Ken came to our home and didn't try to oversell us. As a matter of fact he made some suggestions that would have cost a normal company money. Ken guided us through the process. We didn't like all of the examples he brought us. He invited us to his local showroom There, we met Jessica, his manager. She was very accommodating and helpful. We made our choice of materials and set up a date of installation. Jessica called us a couple of days before the install and the team was there on time. The crew, who are employees (not sub-contractors) of AAA Hardwood treated us like value clients. We then asked Ken to do an inspection of the work. Without hesitation he did that. He also gave us a recommendation of caters for the chairs in our office which would protect the floor. WE love our floor and the process from beginning to the end was professional , well priced and properly installed. My wife and I have already made recommendations about AAA Hardwood and the entire team. Oh, by the way, we placed new floors in our home which is less than 18 months old because of this company. read more

We called Ken Tran to look at our condo and give us a quote on new hardwood floors. He was so professional and his quote was very fair compared to others, plus he agreed to move all furniture and appliances. We moved out for a week to stay out of their way. They started on schedule with 7 workers involved. After three days, they were finished much to our amazement. They put all furniture back in place and even put cushions on the bottom of the furniture to protect our new floors in the future if we needed to move for cleaning, etc. Everything about this company is totally professional from the showroom staff to all the employees. We are so happy with our new floors and pleased that nothing was damaged. I am please to recommend this company totally with extra high marks. We even had others say that we had to move out and they would not move any furniture which was a shock to us. Ken and his team made this entire project enjoyable. We live in a high rise and they respected all the rules of the HOA and the building that we live in. read more