Friendly, professional and efficient. Jon is a pleasure to work with and its amazing how fast he gets projects done.

What could have been a headache and ruined our weekend, turned out to be a minor bump in the road, thanks to John. Husband left the tow hitch keys to our boat on the bumper of our car and drove off...Thinking this was going to take our whole day to get taken care of, thanks to other yelp reviews I called this company. Literally 10 minutes later he arrived at our house and picked the lock, saving our weekend in record time. I could not ask for better customer service. Thank you so much!! read more

Jon is very friendly and professional, and promptly arrived to help me out. I was so pleased with his service and his helpfulness, and it was evident from his visit that he is a highly qualified and knowledgeable locksmith. HIGHLY RECOMMENDED! read more

This guy is the best locksmith I ever met! He helped my son who was in a major bind, as another locksmith totally scammed him. Jon got the job done so fast and so reasonably priced. The other locksmith who i should have checked reviews on first was the worst ever. I cant even find a place to leave bad reviews about the other guys so I tell you here do not use https://www.bestlocksmithsantacruz.com !! They are rip offs and dont know what they are doing. They drilled a hole in my sons door knob and worked on it for two hours and couldn't get it open. Jom at AAA Lockout Specialist truly is a class act. I called him in such a panic and he was the most calming voice and just really helped us through. He got the job done in no time at all. Thanks Jon!! YOU ARE THE BEST!!!! read more

I have used Jon's services twice. Once to re key the locks when we bought our home and again to repair a door handle/knob that stopped working this week. This handle was not keyed so I did not know if Jon would be able to help me or not. Turns out he can help with just about anything concerning locks and door knobs or handles. He fixed the problem for about half of what it would cost to buy a complete new handle and lock set. Jon is fast and reliable. He gives you a time to expect him and usually arrives ahead of time. I will continue to use AAA Lockout Specialist for any lock or door hardware purposes. I strongly suggest you do too. You won't be disappointed! read more

Jon is great! He was quick, professional and friendly. He was able to fulfill my strange lock and key needs and did so without missing a beat. I HIGHLY recommend Jon the AAA Lockout Specialist. read more

Working at a small nursing home, having a secure alarm system is very important. Ours is an old Detex key alarm system (the alarm is controlled by a manual key, as opposed to a digital key pad). We had been having trouble with the lock mechanism and gave Jon a call. He returned our call and was able to come over within an hour. He looked at the alarm and immediately knew how to fix it. He re-keyed both systems in the facility and even gave us extra copies of the keys, for an extremely reasonable price. We would have paid $250+ trying to replace our alarms, so we were so happy with Jon's work. He will definitely be our go-to locksmith from now on... read more

Very prompt and expert service at a very fair price. I really was appreciative after being locked out when my granddaughter was with me.

John is the best! I called the day before and scheduled an 11:15 appointment the following day. He showed up exactly on time. He was so proficient and reasonable. I paid him extra because he was worth it. I used PAJARO locks before, and they sucked. "What? We had an appointment with you?" AAA will be handling all of our lock issues going forward. read more

Answered his own phone, showed up 10 minutes early on a Sunday morning to re-key a lock in my rental unit, excellent work, very friendly, knowledgeable and professional. A+ read more

Wow did I get lucky. Jon was incredibly friendly, kind, and cordial from the moment I called until I said goodbye. I called at about 6 or 7 on a Thursday and luckily his company showed up as the first one on the list on google maps (sorry yelp I use both) that was open. His attitude throughout the job was determined and you could tell he has a great deal of knowledge. He walked me through any questions I had and also showed me what the problem was. Here's the best part though, this was for a sliding door lock that was ordered custom and a replacement gear would have to have been mail ordered. However some 5-7 years ago he was working on a similar door and hung onto the older parts. When he took the lock apart we could see it needed a new gear, which was conveniently located in his toolbox (no special order necessary). I can't believe how lucky I am to be sitting here in the comfort of my chair WITH my door securely locking from both the inside and the outside. He even made a quick return visit (he was back at my door in 10 minutes) after there were some issues with the functionality and he took the lock apart made a few adjustments and we're good to go. His prices are very reasonable, he offers to not charge for certain things that others might, and I can't believe how quickly he was at my house and available. One thing I really appreciate when doing business is when you find someone who is a truly genuine, kind guy who has much more empathy for his customers than most companies. Really was a pleasure to do business with him and even just to get to have a conversation. He will have my future business although hopefully I won't need help too often. Also what a great photo for a locksmith to use for his yelp page. Cheers and Thank you Jon read more

I had a key broken off in the front door lock. Jon took care of it and made 3 extra keys for no additional charge added to the original quote. I can't really add anything new to all the 5 star reviews. Great guy that did a great job on my front door lockset. The other quotes I got were around 50% higher (and somewhat vague). read more

Thank you John, you were great today and I appreciated your prompt response. I had just moved into a home where the keys had been in a lockbox and used by realtors and contractors. I was uncomfortable living in the home since every lock had the same key and it had been used by many. When I purchased the home I got an American Home Shield warranty, what a joke! One of their services is to rekey your house when you move in. I called them as soon as I was moved in the home and told them I needed the locks rekeyed. I was uncomfortable and concern for my safety. AHS took a full day to call me back and it was 9 PM when they called. They told me it would take five days for them to get a locksmith to my house, really? The next morning I decided I would take matters into my own hands and called John, he was amazing. He was to my house within an hour, realizing that the situation was important. Thank you John, I really appreciate your service and how you operate your business. Jennifer read more

We recently moved into a new house and wanted to have all of the locks changed. Jon was the first person I reached out to, and I'm really glad I did. He was great. Really responsive, friendly, and professional. He explained what he has doing and offered some suggestions, which we appreciated. He'll definitely be my go-to locksmith going forward! read more

Returned call promptly about re-keying locks our new home. Showed up as scheduled. Professional and nice. The recent reviews are right on. Jon did a great and fast job along with explaining thing well. Plus no high pressure sales for extras. Most businesses now don't always work this way. THANK YOU, JON!!! read more

We called three locksmiths over the July 4 weekend. Jon from AAA Lockout Specialist was the only one who called us back. We made an appointment for the following Friday and he showed up at the door on time. He installed a new lockset and deadbolts on our door and entry gate -- he even installed new hinges on the sagging gate! He made us extra keys, too. I had asked him to look at a pocket door lock that kept sticking. He took the lock with him to figure it out. He made a followup appointment and arrived 15 minutes before the scheduled time. Woo Hoo! He had fixed the pocket door lock and installed it in minutes. He also fixed another deadbolt and installed a strike plate. Once he was finished, he cleaned up the wood shavings on the carpet. What a guy! His service charge is $60 and his prices to install locks seem very reasonable. We were very pleased with his work, his promptness, and his helpful nature. Nice guy! Thank you, Jon. If we ever need a locksmith again, we will definitely call you! read more

Jon is wonderful! He stayed with the job until it was done, despite its difficulty and was very professional. Not only was he great, he was the best deal in town! I will call him again and again, whenever faced with door/lock issues. read more

I found Jon on Yelp, and was so glad I did! Everything that others have said, was exactly my experience! He was at my house within a couple hours of when I called. He is fast, efficient, friendly, and very reasonably priced!!! Awesome experience!! read more

Called up Jon on new years day at 9:24am and he was at my place 30 minutes later with his super assistant Shawn. Got me back into the warm house and warm clothes in less than no time! Super professional, friendly, great service and great price! So good that I decided to sign up to Yelp to post this review. An asset to the Santa Cruz area. read more

I cant express my gratitude enough! I locked my keys in my car on Tuesday at Target and kept thinking of what to do, who to call. My boyfriend was in finals and my neighbors were unavailable. I was at Target for a couple hours, and to top it off it was raining all day. I called but the first time the call was missed. Jon called back minutes later, I DID NOT EXPECT IT, and we spoke. Being a typical broke College student in the area, I just cant afford to lock my keys in my car much less anything else. I declined the service and went back to brainstorming only to get a call back from Jon saying that he can work with my buget. The process of rescuing my keys was quick and painless for my car:-) Jon is very friendly and kind, we chatted during it all and I almost broke down in tears when he said "Merry Christmas, its on me!". If I or anyone I know ever needs a locksmiths help, he's the first person I will recommend! Absolutely proud to leave a review. I dont do it often but he sure deserves it for being a wonderful human being! read more

The experience with Jon could not have been better. He get an A+ in the 3 areas I think are most important in a locksmith: 1) trustworthiness, 2) responsiveness, 3) price. He is such a nice man, who truly understands the stress of being locked out or not feeling safe. He could gouge on price, but he doesn't. He actually charges the same amount for a call, regardless of day of the week. Call him. read more

Jon is great! Really efficient, clearly loves his job and is a super nice guy. Would definitely recommend him!

Was very flexible, efficient and cost-effective today. Will definitely call Jon again if I have a need for locksmith services...

Great job. Was quick and reasonable. Wil use again.

Getting help from Jon after I locked my keys in my car was a huge bright spot in a rough day. He came on his way immediately after I called and was at my place in about 10 minutes. Then it took him under a minute to get my lock open. He was super friendly and kind. He charged $60 which was less than half of what another local locksmith quoted me. Jon's help cheered me up very much! read more

We have been having trouble locking ourselves out of our condo, thinking something was wrong with the latching mechanism . Jon came out promptly and disassembled the parts to make sure nothing was wrong. After he put it back together, he found the solution to the problem which involved a not so obvious feature to push. He waved any charges for his time. What a nice guy. I highly recommend him! read more

Absolutely terrific. Easy to get in touch with, prompt, highly skilled and reasonably priced. We would recommend to anyone. It can be a gamble these days trying to find a skilled locksmith who wont try to overcharge you or show up late or simply not be able to complete the job. This is certainly not the case with AAA Lockout Specialist. read more

Very friendly service! John came on a Saturday night to help with my lockout. He was punctual, fast, and there were no surprises. The rate was very reasonable. I will recommend him to any of my friends who find themselves locked out. read more

Jon was excellent. Fast, professional, and kind. Turned a bad situation of a broken car key into a breeze. Very reasonably priced as well.

We hired Jon to change the locks in the house we moved into several months ago, and he was professional, conscientious, more reasonably priced than we would have expected, all in all a pleasure to interact with. Recently we discovered a problem with a lock on a door we hadn't used in all this time, and called him. He was out the very same day to take care of it, at no charge. Use AAA if you need a locksmith, and you'll be happy you did. read more

This guy is absolutely great. Super professional and super nice. I called 4 places around Capitola and chose him for all the great reviews thinking even if I pay more it could be worth it. But the best thing is for relying 5 locks I paid half of what the others were quoting, and he managed to squeeze me in the same afternoon. Just a great experience, would highly recommend. read more

Great service. Super affordable. Came in 10 mins, flat. Locked myself out of the car. No big deal, thanks to AAA. A+++