Excellent staff! Professional and made us feel safe. Clean, well managed. From the first call to nowread more

Excellent customer service. The person in the office was very prompt, efficient and professional…read more We only needed a unit for a couple of months to store furniture while our house was on the market and this was a good solution. The unit she helped me select was close to the front gate, clean, and dry. The units are not climate controlled. It is tractor trailer accessible, so our interstate moving truck can pull in and load up our stuff.

I don't recommend using this storage company. Their cameras Don't Work! We were counting on them…read moreto keep our things safe and when they didn't. We ended up taking our business elsewhere and we're not refunded our deposit. Very poor customer service.

No communication with the U-Haul department and improper keys handed to us. Came back up here to…read morefigure out why the padlock to the trunk wouldn't open and it's because they gave us the wrong key and after coming back up here nobody was in the office when they were suppose to wait until 12:00 not 11:40 to take there lunch break . There was no gas in the car as well . Better communication on there end .

Cathy and her team are always a pleasure to work with. We've been customers for many years and have…read morebeen very happy with the staff and facility. We recommend the indoor units.

I have two storage units, one at Ray Self Storage in Greensboro, NC and one I've had for 17 years…read moreat Securcare Self Storage at 3730 West Wendover Ave, Greensboro. In dealing with both of them during this Pandemic while I had medical problems and lost work is like dealing with two polar opposites. Ray Self Storage have been angels. They answer calls and will keep trying you back to discuss your account. They have worked everything out and now I'm back on track. Securcare however, does not return calls and in fact routs your call to a system where you have to pay and not discuss your account. They are stuck on late charges and liens. You would think after 17 years of being a customer it might make a difference to them but it doesn't. Pandemic or not they're out to make you suffer. If NSA hadn't bought the company they would have gone under. I give them an F.

I really wasn't expecting much from a storage unit place, but I was really impressed. As a matter…read moreof fact, even though I thought they were going to be a little more expensive than the other place I was considering, I went with them because they had better customer service on the phone. In the end, they saved me a ton of money because when I actually booked the unit they told me about current specials and offered to let me use their moving truck for free! Not only that, but one of the managers came out early before hours on a Saturday when she wasn't even working so that I could have the truck when I had requested it. That was definitely beyond the call of duty. Highly recommended.

Terrible when it comes to business ethics at the W. Friendly Ave location. The owner of this…read moreparticular facility is very dishonest with his business practice, especially when it comes to monthly insurance billing versus monthly rental rates. Beware that the insurance fees that you are paying are deceitful. You may not have the insurance, it may not cover the amount of the so called policy that you are paying for, and that fee may be a ploy for AAA to increase the rate of your monthly rental payment, and not actually applied to an insurance policy. People need to pay close attention to the changes in insurance policies and increases in fees. They will be investigated for these illegal practices.

I can't say enough great things about this storage facility. I had a cross-country POD move and…read morewas very nervous about it because I'd never used a POD before and never lived outside of Texas. Joy went out of her way to make sure I was comfortable with the move. She took pics of the area the POD would be delivered and found a unit very close for easy transport of items. She was always so helpful when we called and needed assistance. She does a great job running the place and I would highly recommend this facility. It's safe, clean and in a great location.

Very Satisfied with the service!!!!!!! The help was amazing…read moreand speakign to a rep was easy

Great place to store your stuff! Courteous and…read moreaccommodating! You won't be sorry for choosing this place!

How we came by Extra Space Storage is an interesting story. We originally had a reservation with…read moreBee Safe. Here it is: We came by BEE SAFE on Jessup Grove Rd in Greensboro NC 27410 at 1:00pm yesterday (7-11-2025) to lease the space for 1 year and the office had a note and clock on the door. The note stated the office was closed (on a Friday) until 3pm because the manager had to run an errand. NOT THE WAY TO RUN A BUSINESS. We had a full 15'truck we had just driven from VA. Not to worry though; Extra Space Storage took great

I rent storage space at Extra Space storage on Market St., Greensboro, NC. It is climate…read morecontrolled, safe, and always clean. The reason for this review is to boast about an employee named Crystal. She has gone above and beyond to assist me month after month. She is personable, friendly, and an all-around great human being. She is efficient and courteous. She will text me as a reminder that my payment is due to prevent any late fees. She will ask about family members and how they are doing. I just can't say enough great things about her. Her coworker I just met last month. He is a sweetheart as well. Well done Extra Space. Well done on hiring such exemplary wonderful people.

This is a very poorly run company. The high staff turnover suggests a problem with the management,…read moreand the result is that these storage facilities are shabby and poorly maintained. The prices for units are jacked up every six months or so, due of course to the fact they are holding your possessions hostage. The latest semi-fraudulent scam AAA Storage is running is to add "insurance" charges to the invoices for their units. You are allowed to opt out of their insurance, but after repeatedly providing their offfice with a copy of my own insurance company's invoice clearly showing the effective dates of coverage, I am continuing to be charged for their insurance. There are many noticeable areas of damage to door weatherstripping, downspout drain hoses etc. which are never repaired. Not recommended.

Moving is such a stressful experience!…read more Fortunately I found AAA Self Storage on Groometown Road. I had never used a storage facility before and wasn't quite sure what to expect. The staff there were super friendly and extremely helpful. The use of the moving truck - for free!! - was a surprise added bonus. I was supposed to keep a single 10 x 20 unit for a month, but ended up with 4 units for two months (to date) Michell Riggs was awesome to work with. She made sure my units were close together for my ease of use and made the whole chaotic and difficult situation a little better - which was very much appreciated! Someone needs to give that lady a raise! :) I've visited the location numerous times to move my belongings out a little at a time and every time, Michell and Julie are friendly and happy to help me in any way possible. Seriously, I can't recommend this place enough. I hope to never have to use it again though! :)