The store part sucks but the kids in the install bay really go out of their way to do a great job…read more They assist in picking the correct equipment and take their time with the installs. Prices have certainly been going up but I guess something has to keep the lights on inside the failing store, Nate in the install bay truly does an exceptional job.

Excellent service by the young man at the register who helped me secure the Lego set that everyone…read moreis talking about. He knew exactly what I was looking for but I did have a picture of the UPC so he was able to scan it. While they didn't have any in store, he was able to order for me and have it delivered to my house.

The sales manager that tried to help us was terrible. She was very unprofessional & got an attitude…read morewhen we said that we were looking for a salt water hot tub, not realizing that they didn't sell salt water. We went to Snake River Spa & purchased a hot tub. The professionalism & customer service was excellent and didn't even compare to what we experienced at Bullfrog Spa. I would never recommend Bullfrog Spa.

From the owner: Bullfrog Spa's was established in 1995 in Salt Lake City, Utah. This Factory Store has been open…read moresince July 2020, however local spa dealers have sold the Bullfrog brand here in the Valley for over 20 years.

Thank you, Justin! I put in a Yelp request for service on…read moreour gas line to our stovetop. I received a courteous response from Justin quickly, exchanged a couple messages to diagnose the issue and he scheduled us within 48 hours. Justin showed up on time, provided the parts and service and then showed me his work and test to ensure my satisfaction and a reasonable price. Definitely will keep this locally owned family company on file and use them again as needed. 5 stars!

Excellent service. Honest, timely and fair cost for service. This is a true family owned company…read morethat ensures excellence in service!

I saw this store advertising on Marketplace with some great deals. I tried to buy a model they were…read moreadvertising but they said I had to come into the store. That seemed to defeat the purpose of selling online, but okay. When I went in the store it was a little crowded and chaotic. They didn't have any similar models to what was online. I was looking for a refrigerator, and most their models were over $1300, which is a lot. I just wanted an inexpensive, basic model, and they had nothing. While I was there the clerk was chatting with someone and the conversation extended to the point I couldn't get help, since I didn't want to be rude, but there was only one clerk so it would have been nice if he had just asked me briefly if I had any questions. So--nonexistent service, limited inventory, the models they did have looked very beat up--just not a great place, to me.

The more I think about this .. The madder I'm getting. I did nit want to have to wait for my…read moreapiance order to get here. So I used these guys.. Nice store by the mall in Boise by Cabela's. Appliances for Less".. It does not bother me if there's a scratch on the side. As long as I can't see it. Cant find one without a scratch anymore. But to tell me they always try appliances out before deliveries. And so they ran their labs bedding through my new washer. Are they crazy out of their heads! And bring it to me like this. Scratches everywhere on tge front door.. and the electrical cut. I am furious. These are both GE profile steam appliances. At $1599. Each. I'm livid!

Had to do some appliance shopping recently. After a friend did some recon and I looked at reviews,…read moredecided on Wes's in Boise. I highly recommend. Austin called me promptly when I left a message, was personable and helpful in person. (Been a while since I bought an appliance, so I asked every question twice. He was totally patient. NOTHING WAS TOO MUCH TROUBLE.) Delivery guys came during the window they gave me, messaged me when they were a little ways out, were personable, professional and thoughtful. I bought it Monday and it was delivered today. I washed a load last night. PERFECT! BTW, I just didn't want to ADULT on this one. They made it completely painless and I even got the President's Day Sale price.

We were very happy with Wes's. We arrived at the store, which, to be honest, isn't all that…read moreappealing. But, I'd rather they pass on that savings to their customers anyway. Dave was quite knowledgeable about the washers and dryers we were considering. No mean feat considering that Wes's gets brands from all over. The washers and dryers we looked at were new, maybe dinged, but otherwise quite usable. The store isn't huge, so we had maybe a dozen washers and dryers to look at. Our initial target was lower, but we couldn't pass on the fantastic deal Dave gave us on the Electrolux. We also got a new Samsung dryer--again, at a terrific deal. We chose to have the washer and dryer delivered. We received a call about 15 minutes ahead of time warning us that our delivery was imminent. Zak and Adam, the two delivery guys. took our old washer and dryer (a brief moment of silence please), and zipped in our new washer and dryer. All of it was clean, precise, and controlled. All told, it took maybe 15 minutes for the delivery. This actually wasn't our first purchase from Wes's. About six months ago we purchased an LG refrigerator. It too was professionally delivered and has worked great for us ever since.

Jesse and Carter went above and beyond in diagnosing a problem with our dishwasher. They were super…read morepolite and respectful, explained what they were doing and what they found, took great care in doing the work and removing/installing the dishwasher, etc. This level of service is becoming harder and harder to find, but Nextgen is definitely the real deal. If all of that wasn't enough, their pricing is extremely reasonable. Absolutely honest and trustworthy folks.

Got a dreaded error code on our refrigerator and they helped us texting me back in the morning…read morepromptly and helped me navigate parts warranty with manufacturer saving us a lot of money - Jesse was a great tech prompt, flexible, and communicative - highly recommended!

Literally destroyed my $50k hardwood floors. And my drywall. And my fridge. And my stained glass…read morefront window. Asked "what's a runner rug"? Took my front door off the hinges, dropped it on themselves and knocked out the delivery guy. His head went thru my drywall. Then they tried to force my 100lb wife to sign a release of liability before running out the door. Fridge and house are destroyed. Fridge compressor bearing is making loud noise. No water. Dented misaligned doors. Told to email VIDEO (yes all on CCTV w audio) to Tyler. He just won't respond. I assume they're waiting for lawsuit service, and they're smart cause that's what I'm filling this week. In hindsight manager was trying to warn me not to use their delivery drivers. RUN from these jokers.

Selling stuff that immediately needs a repairman sent out no bueno. May as well just buy newread more

My husband and I moved into a home with no refrigerator and needed one FAST. I saw Express…read moreAppliances' ad on Craigslist and we headed down to Boise from Kuna. Masks are required, but I forgot mine. Express Appliance supplied me with one so I could enter with my husband (THANK YOU!!) We found the frig we wanted and went with the financing option. It was super quick, easy and immediately approved! They gave us a fast delivery of 3 days and when Matt arrived to deliver, he was VERY nice and friendly which made my day! He put the frig exactly where I asked, was fast and professional! He made the interaction a pleasure! You have a great asset in Matt! Please let him know how much I appreciated him and how nice he was! We will tell our friends about Express Appliance whenever they need a new appliance! VERY IMPRESSIVE! Thank you so much, Matt and Express Appliance! You all ROCK!! A+++ Company!

I purchased a used dryer here 4 years ago, I had them deliver it, set it up & haul away the old…read moremachine & it's been working great! Based on that experience, I'd give them 5 stars. I took off a star bc I returned recently as I needed to purchase a set of stackable machines, but unfortunately they stopped selling used appliances, which was very disappointing. Customer service is excellent, they take care of you the moment you walk through the door, & are very professional. Prices are as low as you can get for new machines. If I was looking to buy new, I would purchase from here.

Bait and switch Placed an order for Dewalt products that…read morewere on sale for a reasonable price. Then, they canceled the order, stating that the items were out of stock. Giving an option to purchase again at a 100% price increase hours after they canceled the order. Horrible customer service and business practices.

Tim in Lumber was amazing. Patient and helpful. He was able to make several various cuts to the…read morelumber I was purchasing when every other hardware store in town refused. 10/10.

Awesome business! Best selection of hardware (drawer pulls, knobs & door handles) I've seen. The…read moredesign team is great, Karen went out of her way to help us & gave us excellent advice. We bought our Blue Star cooktop & hood through DCB and we LOVE it! Their Blue Star display is complete with all appliances made in USA, crafted in Pennsylvania. If you are looking for quality & service look no further. Clint Rogers built my friends home and it was a Parade of Homes winner with high end features and attention to detail. Design, Build or Remodel this is a great choice!