I've had their service for 2+years never a problem. And a big pickup gets taken care of NP. And their prices are better than a clean out crew. read more

If there was a negative star they'd get -5 at best! It's going on the third week of no service and was told a week ago I was assured I would get service on my scheduled day which has not happened, VERY POOR service and now cannot get in touch, no one answers the phone and does not return calls. Do yourself a favor and do not use this company!!!!!!! read more

Terrible service. They don't deserve the one star. Nobody answers the phone. They raised my rates. Supposedly get one bulk pickup a month, but the stipulation is to call them to inform them regarding the pickup. It is impossible to receive the service I paid for if I cannot get ahold of someone. The people running this business must be on drugs. Stay away from this business at all costs! read more

Absolutely the worst company in the area. Service is not in their vocabulary. They never return calls and are always days late to pick up if they pick up at all. Have gone three weeks now without a pick up. They post that the reason is Covid-19 but all of the other companies are picking up every week. Worthless company that should never started a business. Stay away from them. read more

Moved to Salem from out of state 3 months ago. Signed up for their service. They've only been on our assigned day TWICE. They're literally a week behind, they've completely slipped weeks, resulting in trash piling over into the streets throughout Salem. I honestly regret signing up for service and am beyond upset that I prepaid for this "service." Wouldn't recommend this service at all. read more

I don't know how you stay in business because you're a professional at not contacting your customers and dont even know or tell your customers when you pick up trash.her you don't care about your customers you lied to us said to bring our trash out Saturday he didn't pick it up till Sunday night and we called you four different times between Monday and Tuesday and you didn't get back to us. I came from Southern California to a real disposal companies that services thousands of people to get city contracts and I'm not only was it cheaper they were much more affective and you're much more professional and you so needless to say we fired you and will let somebody else like republic take our moneyWe were not the only people that had this problem. So if you don't care about your business customer service, I don't even know when you're going to pick up trash do you need to get into a business like McDonald's.You lost this for a customer and now we got a better rate from Republic.I have lots of trash from moving and we had to take it back and forth from the street thanks to you people because you don't even know what you're doing. McDonald's is too complicated for you and View Data say may I help you. Read your reviews are all one star what are you doing in bbusiness.I suggest anybody who does business with this company to get $51 or more for a little trashcan and they don't care about you except picking up your money that you go to a company that wants your business wants to pick up your disposal and they are happy to have your business not like Aarrow in Salem Ohio.Customer lost another step closer to finding bankruptcy read more

Terrible service. Trucks always seem to be breaking down. This week no pick up. I've had enough. Canceling substandard service.