Gus, Teresa and his team are the best. Their outstanding customer service is the best I've ever…read moreexperience. No question is too big or small. They are patient and take the time to explain everything so it is easy to understand. i know I am in great hands with all of them! Thank you!!

Soooooo,, I had several issues going on at the same time & wrote my previous review with high…read moreblood pressure Lol Since then State Farm has worked hard & achieved 1000% Satisfaction & Lower Blood Pressure!! HUGE Kudos to Theresa for her Patience & Understanding with the issues (Many that were simply my own inexperience ). You Get what you pay for as the saying goes and I'll Certainly Continue 'Paying' This Insurance Company! Thank You Theresa!!!

I'm only giving a two star review because of my dealings with very polite and professional until…read moreyou need to claim assess then things changed dramatically evidently my insurance payments went primarily to pay for his shiny new convertible... Would not recommend.

Tim (Doc) just saved me almost $700 off my annual homeowners insurance policy! He also insures all…read moremy vehicles and toys at fantastic rates with exceptional service. Friends, seriously consider Doc for all your insurance needs. He is also one heck of a nice guy.

Dawn is the BEST! I've worked with her for several years for renters insurance, car insurance, and…read morehomeowners insurance. She is the most responsive, helpful insurance agent I've encountered. She goes above and beyond to explain coverage, and she provided valuable tips for my house-hunting journey. Whenever I have a question, she's quick to answer and make sure I understand. I'm very grateful to have her on my side.

Dawn has been our home and auto insurance agent since the summer of 2002--almost 16 years now--and…read morehas seen us through many life changes. One example of MANY: As each of our boys came onto my car policy, Dawn met them in person and had a conversation about safe driving, how points work for traffic violations, and most helpful of all, the importance of listening to mom and dad. In addition, Dawn's professionalism and work ethic are outstanding--she knows her business, her industry, and replies to questions immediately. If you have the chance, choose Dawn Bartell and her agency. You'll be glad you did!

They got me a great rate and coverage on my insurance! I recommend Brandon and his team, their…read morecustomer service and responsiveness have been outstanding.

My wife and I moved to the Twin Cities two years ago from the San Francisco Bay Area and sought…read morehelp understanding the insurance landscape in MN, and specifically to find the best value in home, auto, and umbrella coverage. While it didn't have the absolute most reviews of any insurance broker, the reviews Options Insurance does have--across Yelp, Google, and Reddit--indicate a strong reputation for customer satisfaction. And that's been our experience since working with our agent, Tippy Sourignavong. From the jump, Tippy demonstrated deep knowledge of insurance products (including terms and conditions that I found confusing), patience (in explaining the differences between policies), and responsiveness (often getting back to me within minutes for any question I had). She found us the best deal among insurers to cover our home, car (and later an additional car), and umbrella insurance from AAA; better than I could have found on my own. Before renewing this year, Tippy reached out, letting me know that she cross shopped my existing coverage across all the insurers and found us a better deal, saving us hundreds this year. She also flagged that insurers by and large were moving away from replacement cost value (RCV) to actual cost value (ACV) for roof replacements, which isn't as good, but out of her hands. I still appreciated the call out and it's exactly the type of proactive streamlined information I need to understand my choices and make a decision. I highly recommend Options Insurance and Tippy in particular as a starting (and ending point) for all your personal insurance needs.

Terrible experience with Keri Dobosenki. Had been working with her for 5 years until she discarded…read moreme. Keri handed me over to a more inexperienced colleague because her "role changed." Of course she only said this once I reached out and said I was unhappy working with the new agent. However before this, I was never notified about this nor was this updated on my insurance policies because they all stated that Keri was still my agent. Anyway the inexperienced colleague tried to convince me to stay with my current insurance company even though the roof deductible was more than doubled than the previous year and didn't even cover roof replacement. DON'T RECOMMEND Options Insurance, poor customer service and they don't have the best interest for you, the customer.

David Jurisz has made my transition from WI to MN so much easier than I anticipated! I am so…read moreappreciative of his quick response, easy explanations of everything dealing with insurance, and friendly manner. I feel lucky that I found him! My situation is not easy, but he handles all of my questions and weird circumstances with the best customer service I've ever experienced. He helped me with my health insurance, my renter's insurance, my car insurance (many cars and many states as I cover kids in collegiate transitional stages, my boat insurance, and now he dropped everything 10 minutes before 5PM before the 4th of July and helped me with a question about covering my belongings during a move and while items will be in a storage unit. He is seriously good and kind.

Recommend! Been going to them for years. Always answers the phone in a couple of rings, can make an…read moreappointment or drop off and they are very quick and takes 1 or 2 days to complete. Great little place that gets the job done! Great staff! Shout out to Tim! I forgot one of my documents and they let me email them and print them there instead of making me come back. Thank you! Also shout out to Ryan! Been working with him for years and he's always been great and and extremely helpful. Love working with the same people each year. A place that you are happy to return to year after year!

Highly recommend this organization! We have been using their services for three years. Nick is a…read morerock star! Very timely, excellent customer service, very reasonable pricing. Thanks to Miller Tax Service, I hardly hate taxes at all anymore!

Hopeless - can't handle the simple task of removing a vehicle! I cancelled a vehicle when it was…read moresold in July & even received credit from State Farm for rest of semiannual premium. I have contacted the office 3 times as it still shows on the policy. Today I get a bill in the mail for it!!!! I changed all my other policies to another agent.

A small but highly personable insurance agency. I moved all of my policies and banking to State…read moreFarm after having been with USAA for almost 40 years. USAA has, as of late, become very inflexible with certain aspects of their business. State Farm has competitive rates as well as an agent who knows me versus a voice on the phone. Plus, as the largest Property and Casualty insurer in the US, they're not going anywhere. Give Joe and team a try!